“
Avoid this company! I paid for 24 hour delivery, and the courier used through parcel monkey still hasn't collected the item - I have been told it will be 4 days until it is collected! This is extremely late. I had to reimburse the buyer of the item and Parcel Monkey state there is no compensation for late collection. AVOID AVOID AVOID
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- Luke
“
Taken money out of my account without my permission. Where are the 8 trees you promised to plant with my money?
Total cost of using Parcel Monkey to return unwanted shower screen £163
Total value of goods £ 105
Total refund given by bathroom company after shower screen smashed by delivery driver £0.
Parcel Monkey customer (Me) OUT OF POCKET by £163 +£105 = £268
”
- Out of pocket PM customer
“
Would not advise using parcel monkey - we booked a UPS courier delivery slot and we are now entering the third day waiting if they will eventually pick our package up?! You are given no time slot but expected to sit in all day and wait if the courier will actually turn up (3 days in our case).
”
- Anonymous
