RAC Reviews

1.4 Rating 3,036 Reviews

10 %

of reviewers recommend RAC

Company Reviews

Questions

Metrics

1.4

Based on 3,036 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 17%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

How does RAC deliver? How long does RAC take to deliver? Does RAC deliver on time? How is accuracy and good condition of items delivered by RAC?

Returns

Customer Service

How can I contact RAC? How quickly does RAC resolve customer queries?

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Phone:

801 82 82 82

How do I contact RAC?

Helpful Report

(2 weeks ago)

You can contact RAC by Telephone, Email and Live Chat.

Helpful Report

(2 weeks ago)

73.73%

Industry Average

“ Once again superb service. Wasn't too urgent but still quicker than expected. Sorted in situ' because mechanic had knowledge of what it could be...an obscure fuse had blown. Thanks. ”

- Dennis

“ Starter motor burn out, Wonderful service from Paul. ”

- Phil Gibson

“ We have had to call the RAC out twice recently and both times the RAC mechanics have provided excellent service and knowledge. ”

- Kirsty Creighton

RAC Reviews

Customer Service - Good