RAC Reviews

1.4 Rating 3,058 Reviews

10 %

of reviewers recommend RAC

Company Reviews

Questions

Metrics

1.4

Based on 3,058 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 14%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

How does RAC deliver? How long does RAC take to deliver? Does RAC deliver on time? How is accuracy and good condition of items delivered by RAC?

Returns

Customer Service

How can I contact RAC? How quickly does RAC resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of RAC.

Phone:

801 82 82 82

How do I contact RAC?

Helpful Report

(2 weeks ago)

You can contact RAC by Telephone, Email and Live Chat.

Helpful Report

(2 weeks ago)

74.09%

Industry Average

“ Useless service, waited 4 hours, they didn't turn up, in the end I ended up fixing it myself, won't be renewing with them again ”

- Anonymous

“ The mechanic came to my home to fix my car, after I explained what had happened, and had managed to get my car safely home, the mechanic who was named shaun dealt with the problem quickly and efficiently, explaining what he had done... many thanks to RAC, but a massive thank you to shaun awesome customer service 100%... 😀 ”

- Sarah O'Brien

“ Once again superb service. Wasn't too urgent but still quicker than expected. Sorted in situ' because mechanic had knowledge of what it could be...an obscure fuse had blown. Thanks. ”

- Dennis

RAC Reviews

Phone:

Customer Service - Good