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Ryman Reviews

2.2 Rating 113 Reviews

28 %

of reviewers recommend Ryman

Company Reviews

2.2

Based on 113 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 23%
Accurate And Undamaged Orders	Greater than 45%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

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About Ryman:

Ryman the Stationer is the leading UK stationery and office supplies retailer. Buy cheap, quality online stationery and office supplies from the best UK stationery brand. Ryman is a high street Stationery retailer famous for its excellent customer service and wide product range.

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queries@ryman.co.uk

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Ryman 1 star review on 29th December 2022

Ryman 1 star review on 27th June 2022

Ryman 1 star review on 18th March 2022

Ryman 1 star review on 18th March 2022

Ryman 1 star review on 18th March 2022

Ryman 1 star review on 3rd December 2021

Ryman 1 star review on 3rd December 2021

8

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We want to say a HUGE thank you to Sam at Ryman Merry Hill Dudley Branch. We had problems accessing the Ryman Rewards offer for two heated clothes airers. After several attempts I phoned the store and spoke to Sam. She explained to us how to proceed. We still were not sucessful and Sam took details over the phone and said she would contact their Customer Service for us to see what was the problem. She rang us back and explained that we needed to enter the code on the end of the offer on the email. Success! We are both elderly folk and not very savvy with all the tech. Sam was so patient and although we did express our thanks to her, we feel it appropriate to put it in a review on here. The airers arrived this morning. Fantastic service all round but especially Sam. We look forward to accessing more Ryman Rewards now we know how to do it!!”

Posted 2 months ago

“Went to Rymans, Wimbledon, to print new business cards. The assistant, Mo, was amazing. He redesigned my cards for me with a wonderful logo. He was very friendly and professional. Great asset to Rymans.”

Posted 5 months ago

“I want to thank Tracey at the Hereford shop for all the kind, patient and helpfulness she showed me this morning. She carried out a printing job for me, perfectly and quickly. I didn’t expect Rymans would be able to do it, but Rymans and particularly Tracey, you are my heroes! Thank you 💐🥳🌟😀❤️”

Posted 6 months ago

“just like to thank the two very helpful assistants they went above and beyond with their help this morning 10th july lancaster store. helped me and my sister thank you so much.”

Posted 9 months ago

“The Merry Hill staff are so lovely friendly and helpful 😊”

Posted 1 year ago

“I went into Rymans in Salisbury looking for some specific pens. Zack helped me go through and test all the options until I found what I wanted. Excellent Customer Service! I was very impressed by Zack's encyclopaedic knowledge of pens and the shop contents as a whole. Need something in the stationary line? Pop in and see Zack, he'll save you time and money! Best Wishes to the Team at Rymans Salisbury.”

Posted 1 year ago

“Yesterday, 16th March, I was sending money by Western Union at Rymans Worcester as I have frequently done but this time it was suspended. It took a lot of time, trouble and patience for Ms Kelly to resolve the matter during the day . I was very embarrassed at the time it was taking but she and her manager kept reassuring me that it was not my fault and she persisted until it was resolved Outstanding service and kindness.”

Posted 1 year ago

“We went into Rymans barons key Northwich today 6th march 2023 our 41st wedding anniversary we were treated so kindly by the staff most of all a young lady called Hannah thank you all so much for perfect customer service. I appreciate the way we were treated because I am my husbands fulltime carer. Andrew Rodwell Christine Rodwell”

Posted 1 year ago

“I would like to say a massive thank you to Ivan and Amelia in your Fulham branch. They were exceptionally helpful and went above and beyond helping me with downloading my documents so that they could be printed and binded . I would not hesitate to ask them again for anything. They were extremely helpful and professional. Thank you”

Posted 1 year ago

“Excellent customer service in Coventry store. Ordered 200 pages at the last minute on Sunday for a presentation on Monday. Both Vidya and Zoe were very helpful. They both managed to finish the job even though they had to stay late approx 30-45mins . All neatly organised . Can't thank them enough. Thank you ladies you saved my day.”

Posted 2 years ago

“excellent customer services in the Canterbury branch, especially the Ladies who were there at the weekend, super helpful cheery and professional, i was buying new items for my room the deputy helped me with printing photos and gave lots of advice. I will be returning to Ryman.”

Posted 2 years ago

“You have an absolute printer expert at the chester, this eco-tank printer is the best I've ever had go see Dan if you need a printer.”

Posted 3 years ago

“Very helpful staff at Sunderland branch (Mathew) plus another whose name I forgot. price of product (printer) best price on the market, beats Currys/pcworld and Argos by miles. would highly recommend this store.”

Posted 3 years ago

“I received outstanding service from Petrina Scanlon at the Kensington branch. After purchasing a Huawei sports watch I was having difficulty in trying to connect it. I returned to the store and Petrina took the time to help me set it up. She was polite and patient and exceptionally helpful. I really appreciated her help.”

Posted 4 years ago

“All good here !”

Posted 4 years ago

“Very good service Spl in Edgware branch staff One guy he served me his name is Adil he is very kind and one of his store manager Her name is venni she is very helpful and supportive manager Her behaviour is very kind with the all customer”

Posted 4 years ago

“I've shop at Ryman for many years I have had a first class service great staff are always helpful and friendly right this morning I got my third fan from you 12"desk top status they are we'll made and great price”

Posted 4 years ago

“I am totally bowled over by how helpful, efficient and professional your staff at the Chiswick Ryman are. In particular I wish to single out Kelly, Abby and Sam. I am so impressed by this team. They treat everyone with courtesy and respect. Sadly a rare thing today. I go to Ryman for all my stationery and printing needs and to send DHL precisely because I know I will get top notch service. Your staff at Chiswick are a credit to you”

Posted 4 years ago

“Outstanding service at Coventry branch”

Posted 5 years ago

“Very easy to order and collect. Staff were very helpful and efficient. Christopher even took my package to my car. Thank you. Quality and easy to assemble.”

Posted 5 years ago

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Ryman is rated 2.2 based on 113 reviews