“I have nothing but high praise for SS. I have shopped with them for 3 years now and have yet to have negative experience, with service or products. From ordering to delivery, stress free, luxury bargain hunting. I've had some fantastic reductions on genuine and authentic items. The only time I've queried a fault on an item, it was suede, tassle bag, made in Spain. I returned it, SS sent it back to the manufacturer, repaired the tiny fault and returned it, direct.
I find it strange, the rather extreme negative reviews, authored by Anon, are trolls. Maybe competitors, who knows, their gripes are generic with very little detail. I'm more than happy to continue shopping with SS, and finding gems, which would be very hard to purchase, if full price ( for me )”
“very good experience, the parcel arrived in 2 days, all the complete information about the parcel came to the e-mail, I will buy it again, because the prices are good.”
“I brought a watch ANTHONY JAMES
Hand Assembled Anthony James Limited Edition Sports Skeleton Black - 5 Year Warranty came on time in a nice display box problem is its a fake it is not the same as the picture of the item i brought, little details on the open designed back cogs dont work six things are completely surely this is counts as fraud”
“I DID NOT READ THE REVIEWS
DO NOT BUY FROM THIS COMPANY
SUNGLASSES FAKE ASS SCRATCHED AND LOOSE ARMS COULD HAVE GOT THEM FROM A MARKET FOR A £5 NOT £65 IVE WASTED MY MONEY!”
“I’ve used them a couple of times and never had any problems - good quality items, great price, and delivered by the date they said they would be delivered by. I saw some terrible reviews on here, and nearly thought about not using them for my recent purchases, but went ahead, and said if it was all good, I would come on here and post a positive review - so here it is - all good.”
“I bought Dune shoes trough Secret Sales and at the end they both was faulty . Before I send them back I started reading all those negative reviews , at the end I thought I will definitely never get refund . I texted to Secret Sales Customer Service and I was surprised because they was very polite and helpful . They gave to me advise how to return item and step buy step followed to all return process. I returned my parcel for free with prepaid label. A special Thank You to Austin (customer service advocate) and I very appreciate your help with my return . My experience with Secret Sales was positive and I definitely will buy again from this company. My Dune shoes for sure was 100% authentic because they advised return them to Dune shop but because of lockdown shops is closed and I returned shoes by post. So I definitely know that items from Secret Sales is Authentic . I am very satisfied with SS customer services.”
“I received my order on the day state and was happy with my purchase.
I was a little worried when I read some reviews As I didn’t receive an email tracking number but When I emailed the company I got a quick reply and my order coincidentally arrived the same day.”
“I always have very good experience with secret sales. I love to do shopping on this website especially kamilyan brand dresses...Please display more dresses for this brand..I am desperately waiting for more collection. Thanks”
“I bought a gold Vivienne Westwood clutch bag, reduced to £50.I received my text when it would be delivered-a few days later ,it arrived.
The bag looks beautiful in Vivienne Westwood box and protected in neat packaging.I gave no complaints except I am wondering now reading some of these if it is fake.It is all stamped inside etc.Otherwise I have no complaints.”
“Secret sales has excellent offers from clothes, bags shoes and jewellery at very competitive prices saving many pounds and would recommend as an excellent email service”
“Always fulfil delivery timescale promised. Items I have purchased have been exceptional quality at fantastic prices.
Great website to buy unusual gifts with loads of choices.
Highly recommended.”