Staples Reviews

1.9 Rating 90 Reviews
20 %
of reviewers recommend Staples
1.9
Based on 90 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
Greater than 18%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
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About Staples:

Staples.co.uk is your business partner for Office Supplies, furniture and technology. We stock a range of furniture for the office such as office desks, computer furniture, wood furniture as well as office supplies such as diaries, battery chargers and lamps.

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Really good customer service. My package was late and that blame belongs to ontrac delivery. What really impressed me was that upon contacting them, they offered to cancel the order. They could not have been kinder in their correspondence.
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Posted 2 years ago
Working with Raj, Sadi, Vanessa & John, at Staples on Keele Street in the Junction, was a delight. They are professional, knowledgeable, extremely helpful and patient. Everything I needed copied, laminated & made turned out better then I hoped!
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Posted 2 years ago
John Joseph at the Junction Staples in Toronto was outstanding with his service, knowledge and patience! I had a complicated printing job needed doing and he was amazing with getting it done!!! I highly recommend the Junction staples.
Staples 5 star review on 21st July 2021
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Posted 2 years ago
Stormy at the Heath location in Ohio went above and beyond to make sure my experience was great. I had my two kids with me, she gave them paper and crayons so they could color,which kept them entertained while I was working on sending papers, that needed printed. Best service I have received at the Heath store!
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Posted 2 years ago
Wanted to UPS a package out of the Goshen IN store. Clarissa was very very helpful and patient!
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Posted 2 years ago
Just received my Gloria Jean Butter Toffee Coffee my favorite I couldn't believe the price when I saw it for 24 K-Cups no one sells it at a better price free shipping and handling and delivered in 2 days that makes my Christmas this is the fourth or fifth time I've ordered from Staples I feel they're better than Amazon I don't have someone just leave a package outside my gate the delivery guy was about to ring my doorbell to let me know deluvery in my patio but I had just stepped outside + with him distancing himself and having a mask on he politely said Thank You Ma'am have good day I responded thank you and told him to stay safe Such good service Ive already ordered another Coffee Not K cups + can't beat price on that and be either and with Free S+H this one part of Xmas gift for other person Happy with Staples + customer service + on line purchases and go getter delivery people 👍 Thanks
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Posted 3 years ago
Went to Staples in Silver Spring, MD. Michael asked me right away if he could help me and I said I was looking for a printer. He was knowledgeable and courteous. I was able to narrow my search quickly, purchased my printer, and he brought it out to my car. Michael provided outstanding service and this is now my "go to" store for all my office needs.
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Posted 3 years ago
As a novice, I needed help with printing and even with copying one small page. The man behind the customer desk came over and stepped me through the process, patiently explaining each step. Another time, I was there when a line had formed for the copying/printing section. I thought of coming back later but then realized the floor manager had us moving so quickly through that the wait was minimal: I was in and out much more quickly than I'd imagined.
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Posted 3 years ago
I went to my local Staples in Oshawa to purchase a gift for my mother. The staff was friendly and helpful, and even went through the effort of double-checking to make sure I was getting the best possible deal for my dollar. 10/10 would recommend.
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Posted 5 years ago
Fast delivery service. Lots of selection on the website
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Posted 5 years ago
Goods purchased as described, delivery prompt and goods securely packed.
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Posted 6 years ago
Item was delivered the next day.
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Posted 6 years ago
Easy to find what you are looking for, and next day delivery all good.
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Posted 6 years ago
Staples, have to say great service at Reading and great advice when buying a laptop. Real customer service & far better than PCworld
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Posted 10 years ago
Very frustrating order but awesome customer service. Thank you, Staples in East Longmeadow!
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Posted 10 years ago
Staples have to say great service at Reading and great advice when buying a laptop. Real customer service & far better than elsewhere
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Posted 10 years ago
Fantastic customer service staples Bolton - Thanks Natalie!!
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Posted 10 years ago
Staples is rated 1.9 based on 90 reviews