Tkmaxx Reviews

Name: Tkmaxx
Rating: 3.01

3.0 Rating 250 Reviews

50 %

of reviewers recommend Tkmaxx

Company Reviews

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3.0

Based on 250 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email, Telephone

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Suzy

FionaM

Tkmaxx 1 star review on 25th September 2021

Laura Nagit

Tkmaxx 1 star review on 6th September 2021

Ria

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm very much happy for slough tk maxx customer service thay are very help full ..”

Helpful Report

Posted 6 years ago

“The service I received today in hull 12a althorpe rd Was outstanding The assistant who served me was so helpful she made my day comunication with me at the same time scanning my items 5958 assistant trans 3678 14/7/19 The store managers was hands on too ‘I could see he was very productive with the team You could see the store was managed by a good manager they all worked together A true asset to tk max One happy shopper”

Helpful Report

Posted 6 years ago

“Fast shipping/delivery, free shipping if order is more than £75.”

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Posted 6 years ago

“A shopping experience like no other!”

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Posted 6 years ago

“Amazing service from Tracy at the jewellery counter In TKmax hedge end !! I was completely blown away by her outstanding customer service . She went above and beyond to help me with a bag and hat as I am going to a concert and really needed help . Tracy adviced me not to take a back pac but to take a long strapped small bag so no one can pinch anything , and then I asked her , Tracy be honest which hat suits me best . She made sure to tell me which did suit me and gave honest opinions , without Tracy I would have looked like a cow girl from Texas . Thank you so much Tracy for your customer service it was a breath of fresh air . You gave me good ideas and in the end I spent over an hour in the shop and spent £156.40 pence . I think you are an asset to the company . Kind regards Sam xx”

Helpful Report

Posted 6 years ago

“I have just visited ur Cardiff culver house store and was served by Haydn. I couldn’t find a thermos flask. I am disabled and he took time t listen and found the item. Polite and friendly young man. Well done and I will be back”

Helpful Report

Posted 6 years ago

“Have been TKMAXX customer for 11 years. Very happy about items & customer support. Never had problems with click & collect service, however, time to time have problems with sending the wrong sizes. Of course, anyone can make a mistake, but not 5 times a month. I can’t understand how it’s possible to send the item M instead of XXS, as also, 18 years outfit instead of 18 months. Though, customer service was very polite, helpful and it’s not their fault, but they don’t take mistakes on an account and still receive the wrong items or badly damaged. After all I always ordered a few items of the same size - just in case. All items that I bought (Gucci, Burberry, Prada etc.) are authentic and cheaper, however, you have to keep in mind that they are outlet items and not the current season. I don’t care whether or not it’s a few years ago model... dress is a dress, Prada bag is Prada bag. So, very happy!”

Helpful Report

Posted 6 years ago

“Very good staff . Great bargains . Lots to choose from .”

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Posted 6 years ago

“Yesterday Eli at chichester stores was so helpful and patient. She was friendlyoung and has excellent diplomacy and social skills. Thank you Eli”

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Posted 7 years ago

“Love this shop! Always find something you'll love at a price worth telling about”

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Posted 7 years ago

“Their is a securityguard Sam who works in the romford branch she is polite and helful. I recently lost my bank card and she went to great lengths to check the cctv and re-trace my steps and found it on the shop floor all within 10 mins. Fast and efficient with great customer service. I cannot praise her enough. Now I do not need to cancel my card.”

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Posted 7 years ago

“Ordered some trainers for my husband. They came quickly, good customer service and well packaged to avoid damage. Overall a good experience, would recommend buying online as well as in store. Thanks”

Helpful Report

Posted 7 years ago

“Brilliant designer label always shop on line fab prices no problems if for any reason need to return,I always return to my nearest To max store.”

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Posted 7 years ago

“I can say only few words. It's never enough!! I love Tkmaxx, I always find everything I need for me, for my home. Clothes, make up, home stuff for great prices ❤️”

Helpful Report

Posted 7 years ago

“bought a pair of slippers amongst other things at Ringwood road Bournemouth store, decided then to buy same for a friend. Called them up a.m. to check if they had stock. They searched for me as I had seen 1 slipper size 7 same previous day. Unfortunately they were unable to find the other one but Lieve even checked the other stores for me and called me back when she had done so. Cant ask for better service than that. Well done”

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Posted 7 years ago

“I can’t thank the Southend enough. Excellent service, I left some items in a bag, they went above and beyond to Contact me. Especially Jo and Jane. So impressed. Thank you”

Helpful Report

Posted 7 years ago

“Visted the store earlier this week to purchase our tall 13year old son some new joggers. We were guided towards the sporty menswear section, he found a pair quickly and he sought advice regarding style and fit from LInda on fitting room.Linda was as usual very friendly and helpful. Happy son thank you Linda.”

Helpful Report

Posted 7 years ago

“We visited TKmaxx at Scarborough as we always do when we holiday there. all the staff were helpful and the store was nice, clean and organised and we bought some bargains as well. thank you for an enjoyable shopping experience.l”

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Posted 7 years ago

“T.k.maxx in the Kingsway Retail Park, Derby is one of the best places to shop, the staff, from the manager down, is always cheerful and helpful, Nothing ever appears too much trouble for Tags and Signe (Tkmakk, staff) and the parking is really convenient. Thank you T.K.MAXX”

Helpful Report

Posted 7 years ago

“Great variety at even better prices.”

Helpful Report

Posted 7 years ago

Tkmaxx is rated 3.0 based on 250 reviews