Tkmaxx Reviews

Name: Tkmaxx
Rating: 3.06

3.1 Rating 227 Reviews

51 %

of reviewers recommend Tkmaxx

Company Reviews

Questions

Metrics

3.1

Based on 227 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Suzy

FionaM

Tkmaxx 1 star review on 25th September 2021

Laura Nagit

Tkmaxx 1 star review on 6th September 2021

Ria

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A good selection at the right price”

Helpful Report

Posted 6 years ago

“They are helpful and good value for the money”

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Posted 6 years ago

“Good friendly helpful staff”

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Posted 6 years ago

“Thanx to Pam the store manager of Crystal peaks store for giving me a refund on my garden loungers on Sunday 22 Oct she was so understanding and good at her job I thank her so much I love shopping there the staff so nice cheers for help x”

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Posted 6 years ago

“Great choice, great quality and I can purchase items I cannot get at most stores. Go there often, love their prices and range of goods.”

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Posted 6 years ago

“Cheap designer clothing”

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Posted 6 years ago

“I go in store at port glasgow or when am in margate go into tkmax at westwood shopping centre to buy my jeans shirts t-shirts and i am very happy with all my items from these 2 stores.”

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Posted 6 years ago

“Looking for presents that are different tkmaxx offers a wide range of alternatives to suit all budgets????”

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Posted 6 years ago

“Excellent choice of all sorts of items. I usually shop there every 2 - 3 weeks and I always find something I was looking for. I am always being complemented by the choices I have made - I bought many decorative items from TKMaxx - they are always of very good quality and have already lasted many years. Just recently I bought a large wall clock with roman numbers and TKMaxx had a choice of many colours which was fantastic. I wanted a grey surround which they had on offer and this clock really complements my blue and grey striped cushions. I am now looking for white side tables to place near my couch which I am sure I will find one day, too. I always find what I want or need there, it just takes a bit of patience. Highly recommend TKMaxx. To exchange an item is never a problem and staff are always polite and helpful. I can not wait to see what is on display near to X-mas time as I always find something interesting to give as a present Prices compared to other shops are of excellent value.”

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Posted 6 years ago

“The choice of clothes and the staff team are excellent”

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Posted 6 years ago

“Good quality.. lots of choice... always new stock.. great value for money.”

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Posted 6 years ago

“Hot sales”

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Posted 6 years ago

“Very good helpful staff.Value for your money on clothing also exceptional household items at reduced prices.”

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Posted 6 years ago

“Low price & fast delivery.”

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Posted 6 years ago

“Efficient n reliable customer service”

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Posted 6 years ago

“Really happy with shop, delivery and returns. And you cannot beat the prices.”

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Posted 7 years ago

“Thank you to the friendly lady when i called TKMaxx UK customer services today! Great service perfect thankyou”

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Posted 10 years ago

“I went today to pick up a few gifts the gentleman (Ghali)that served me was so helpful and pleasant with a good sense of humour some of my items didn’t have a price. He was quite happy to go and find a price out even though they were quite busy.”

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Posted 1 year ago

“According to Armarni the "just emporio' range being sold which comes up with the armarni stuff in tk maxxs search bar ,doesn't belong to armarni range according to customer services at Armarni infant of you Google just emporio it comes up with cheap pants on Facebook so what is just just emporio and are people being deceived into thinking it's real atmarni ?”

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Posted 1 year ago

“Offers a huge choice on basically everything, great prices but lacking severely in customer support & service experience.”

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Posted 4 years ago

Tkmaxx is rated 3.1 based on 227 reviews