“Disgusting company. Will offer you a price then completely drop the price, in my case by half, because there will be 'a problem upon inspection'...then charge you to send it back! Wish I had read the reviews before hand!
My phone was in a case from day one si never had any damage..and absolutely not worth the insult they offered. AVOID AVOID AVOID.”
“Total scan , my phone was perfect, they said £150 then when they got it said it was badly damaged and offered £25, the phone is now on its way back so I’m hoping it’s as good as it was when I sent it,”
“Offered £377 for my phone been in a case with screen protector from new was told has visible signs of wear on the bezzles? And screen offered £120 for a s23 ultra in pretty much pristine condition certainly wouldn't use or recommend”
“Promised a lot of money. Posted phone in original packaging with original casing. To be offered a 1/4 of what was mentioned.
Asked to return everything and was told packaging and accessories have been recycled. This company is a scam.”
“Don’t deal with this company as in my
Opinion they are dishonest. I decided to sell my iPhone 14 Plus to this shower huge mistake on my part . They offered
a price of £351 based on my description. Once they received it they sent a revised offer of £185 as they said that my phone was not in good condition only average and showed a scratch on the screen which wasn’t there before I posted it . I can back this up as I took pictures of the phone before posting which are time and date stamped . I have obviously declined their offer and also a revised offer If you are selling your phone don’t make the same mistake as me find a reputable company.”
“I wish I had read the reviews before I use this company , saying my phone had scratches on it it had a screen protector on from the beginning and a case on the back again from the beginning, they are saying grit got under the screen protector. Not sure how that could happen, they sent me the video and there is not a mark on the phone. So I am out of pocket to the tune of £130 due to their devaluation, so not happy with this company at all .”
“Offered £115 and then they said the battery had gone below 80% when tested. They also found some minor scratches which meant it wasn’t the ‘good’ condition I thought. They then revised their offer to just £10. Best avoid this company, I have asked for them to return my phone as I would rather give it to charity then sell it to them.”
“Wish I had read the reviews. Please don’t believe what they offer you or the ‘apparent’ reason for only offering me £10 having said £125. Video shows a phone in worse state than the one I sent and with a crack across the back. I doubt is was mine .. I packaged it very securely in its box and bubble wrapped, but hadn’t taken photos of it so they could start a claims with the post office! All in all a very upsetting experience and wouldn’t even give one star if that was possible.”
“Sent iPhone in good condition after being quoted £129, got message saying condition only average which was nonesense and revised offer of £50, will never use again and advise others not to. Wish id read reviews before sending id sooner given it away”
“Offered me £151, once they received my phone which was still brand new in the box which still had all the protective plastic on it, they said had damaged screen and scratches! They offered me £70! They are returning the phone and am hoping it comes back brand new the same as it got sent to them. Will never use again”
“Scammy practices - stole £70 for damages when the phone was in *pristine* condition, posted it to them in the original packaging and padded envelope.
When I asked for an explanation they sent me pictures of a phone with chips and scratches on it and said they had to reduce the payment price due to damages.
I’m not sure why I should be charged for damages which took place due to their handling.
They know they can get away with it. Really disappointed. I definitely won’t be a repeat customer.”
“Absolutely rubbish. Sent my phone in good faith, a phone that was in good order, working, no damage on screen, in pretty good condition. Original offer £99. On receipt of my phone, they 'so called examined it' and said it was not working properly, that it was not in good condition, that it wasn't the model they'd thought, despite me sending all the correct model number and ime number etc, guess what they offered???? £0, nothing! Dreadful service! My phone is in perfect working order, good condition, what a scam!”
