“Had same experience as others. Offered £203 for iPhone 12, revalued to £75.
Got phone back and sold for very good condition £145
Also got initial revaluation email stating 7 days to accept otherwise assumed will accept. 1 hour later got further email saying only had 3 days left to accept.”
“Had two phones a Samsung Galaxy S22 and S23 was told they were damaged and offered £20 for the S22 and £95 for the S23 first offer was £270+ for them both. Got them back and sold them to CEX for £246. Said they passed with flying colours”
“Offered me £195 plus £15 bonus for iPhone then said it was faulty and not in good condition. Reduced offer to just £15. On complaining, it was increased to £25.10 - no marks or scratches on it. Not faulty at all screen replaced just 3 months ago.
Let’s wait to see how long it takes them to return my phone to me now. Absolutely terrible company who are acting dishonestly. DO NOT TRUST THEM.”
“Do not trust this company. Offer you a high price to lure you into sending your phone then once received will offer £20 stating there’s issues with it despite it being in excellent condition.. Save yourself the hassle and don’t bother. Go with a more reputable company.”
“Phone was in good condition had a slight scratch on the top but that’s all they offered me 301 when sending it off then when they received it said they would only pay me 80 because of the condition even though it was in good condition. After refusing the offer as it was 220 lower then started they then told me I had to pay £11 to get my phone back absolutely ridiculous would not recommend at all.”
“Wish I read the reviews before using this company. They gave me an offer which I was happy with then there was a mess up with them sending the postage pack out. I eventually received a postage sticker that I had to print out. I wrapped the phone well and posted it. I then got a revised offer which was over 90% lower which I didn’t agree to and asked them to return my phone. That was over a week ago and they haven’t responded to any of my emails where I have asked what is happening. I would give 0 rating if I could as they have stolen my phone.”
“Do not send your phone here. My phone was what i would describe as good condition, a slight scuff at the bottom chassis and a 2-3 light surface scratches on the screen. They said it was covered in scratches, the screen, the bezels, the rear housing. I've had a screen protector on and a case on my phone ever since I've had it! They also tried to say the screen was DETACHED? from the glass. Which puts it down as faulty for £15 value. Dropped from £215. Do not waste your time! SCAM ARTISTS!”
“Sent a perfectly good phone with £200 offer. They then offer me £15 saying the battery life is not good even though I ran a battery life check with another company before sending which was fine! I declined their offer and then had to pay £10 for them to return to me - terrible company and service AVOID”
“Absolute waste of time! My iPhone 12 Pro was in very good condition. It had a relatively new battery replaced 12 months ago and screen replaced 18 months ago. It passed all the diagnostic tests yet during this assessment I was told there were signs of wear on the bevel and back of the phone, which meant the quote went from £286 to £135... such rubbish! I can get more from Apple trade-in. I will only trust apple going forward, should never have wasted my time with this nonsense site. I have requested the phone to be sent back.”
“I sent a parcel using their QR code 24 tracked - 7 days later it arrived !they sent a message yesterday to say it had arrived - nothing mentioned about damaged parcel - today I received a message to say item not in parcel !!! Terrible company I’m now down £750 DONT USE THIS COMPANY”
“After my withdrawal request was denied, I couldn’t access my trading account. I felt frustrated and anxious, afraid I might lose my investment. Sadly, I know many others face similar issues, which can seriously damage trust in trading platforms. Thankfully, Mrs. Mercy and her team stepped in and guided me through the process. With their help, I was able to recover my funds.”
“After my withdrawal request was denied, I couldn’t access my trading account. I felt frustrated and anxious, afraid I might lose my investment. Sadly, I know many others face similar issues, which can seriously damage trust in trading platforms. Thankfully, Mrs. Mercy and her team stepped in and guided me through the process. With their help, I was able to recover my funds.”
“After submitting a withdrawal request and not receiving a response for several days, I noticed that the funds in my wallet had disappeared without any explanation. I waited patiently for a week but received no communication about the issue. Eventually, I reached out for help using the contact information in my bio. Fortunately, they responded and were able to assist me in recovering the lost funds.”
“My offer for my phone , which was in good working order and reasonable condition for a 5 year old phone , dropped to a sixth of the offer first given . I was very disappointed.. would rather have given it away to someone in need , for the £22 offered .”
“Disgusting company. Will offer you a price then completely drop the price, in my case by half, because there will be 'a problem upon inspection'...then charge you to send it back! Wish I had read the reviews before hand!
My phone was in a case from day one si never had any damage..and absolutely not worth the insult they offered. AVOID AVOID AVOID.”
“Total scan , my phone was perfect, they said £150 then when they got it said it was badly damaged and offered £25, the phone is now on its way back so I’m hoping it’s as good as it was when I sent it,”
“Offered £377 for my phone been in a case with screen protector from new was told has visible signs of wear on the bezzles? And screen offered £120 for a s23 ultra in pretty much pristine condition certainly wouldn't use or recommend”
“Promised a lot of money. Posted phone in original packaging with original casing. To be offered a 1/4 of what was mentioned.
Asked to return everything and was told packaging and accessories have been recycled. This company is a scam.”
