“I have just purchased a number of items for our new bathroom. The sales team were really helpful with advice and product compatibility. I received a telephone call to agree a delivery date and items were deliver on the date agreed. Absolutely first class, decent, helpful people; 100% for customer service.”
“I ordered my entire Burlington bathroom suite plus accessories from Bathroom Sanctuary, from ordering online to delivery and beyond, the service has been impeccable. Everything arrived swiftly, was delivered with care and the aftercare was fantastic, also they can’t be beaten on price! Highly recommend!”
“Richard was so helpful in making the minefield of choosing a bathroom suite and all the fixings simple. He spent a long time on the phone with me going through every detail so I didn’t miss anything off our order. Can’t recommend this company enough!”
“Sanctuary have handled several orders for our new bathrooms and all have been delivered promptly and in good order. Excellent supplier - not the cheapest but competative and reliable.”
“Very nice purchase, a vanity unit that I couldn’t find anywhere else apart from the main dealer for £200 more. Good delivery arrangement, arrived well packed & perfect condition. Have now ordered more items based on the pleasant service.”
“Bought most of the items for my new bathroom from Sanctuary - excellent staff on the sales phones, and delivery was fast and accurate (bought a couple of things from another well-known vendor and when a delivery went missing I couldn't even get the other vendor on the phone).”
“This bathroom company have been super, I have ordered several items from them including a shower screen, toilet seat, accessories, floor standing bath taps etc. The customer service is superb, they are friendly, honest, helpful and in no way pushy. The goods have been top quality that is why I have returned over and over this year. The prices are usually amongst the cheapest for the particular brands they stock. I wouldn’t hesitate to recommend Sanctuary Bathrooms. Thank you for all your help?”
“Disappointed you have to pay delivery fee when you've spent over £400. Should review this. Items not received yet so cannot review the purchase at this moment.”
“I used Sanctuary Bathrooms last year (2020), and they were excellent in every way. Sadly an order with QS Supplies in 2021 was very, very late (over 2-months for simple items, still not completely fulfilled), their service was pathetic, with no wish to fully resolve my enquiries Contacted Sanctuary again, James was incredibly helpful and did what he promised - a special next-day delivery helped completed the job Will use Sanctuary Bathrooms again, customer service at its best”
“I called with a lot of questions re toilets, concealed cisterns, flush plates and basins and the sales team helped me out with all of them and more. In fact they were a pleasure to deal with. I'd definitely use them again in the future. Thank you!”
“The team at Sanctuary were so helpful, giving practical advice over the phone, organising a convenient return when I needed to switch an item, and giving prompt and friendlyservice throughout.”
