“Really excellent service and pleased with the product I bought. I rang the Sanctuary Bathrooms having been let down by another supplier at the last minute. The team were great being able to confirm they had an item in stock and when I said it would be amazing if it could be dispatched quickly they managed to get it shipped to me quickly and even rang me back later that day to confirm details of the almost immediate dispatch. This was totally unprompted and above and beyond service which made a difference. Thanks!”
“Richard was so helpful in making the minefield of choosing a bathroom suite and all the fixings simple. He spent a long time on the phone with me going through every detail so I didn’t miss anything off our order. Can’t recommend this company enough!”
“Really impressed by the quality of your goods, as was our plumber, who remarked on craftsmanship and durability of toilet parts. Speedy delivery and when we didn’t need one of the parts we had ordered (a ceramic pipe), we were able to return it and get a refund very straightforwardly - thank you for an excellent service!”
“Very happy with my purchase from Sanctuary Bathroom. We ordered large cabinet mirror from them. Communication was fantastic , delivery was on time but mirror was smashed from inside. So I contacted customer service which was amazing, they immediately replaced it and also did quick delivery taking into consideration about our holiday. Would recommend friends and family.”
“I called with a lot of questions re toilets, concealed cisterns, flush plates and basins and the sales team helped me out with all of them and more. In fact they were a pleasure to deal with. I'd definitely use them again in the future. Thank you!”
