Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Aberdeen International Airport Reviews

4.2 Rating 2,951 Reviews

79 %

of reviewers recommend Aberdeen International Airport

Company Reviews

Product Reviews

4.2

Based on 2,951 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

+44 (0)844 481 6666

Location:

Dyce, Aberdeen AB21 7DU

Write Your review

Tell us how Aberdeen International Airport made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Went to Aberdeen Airport to see friend off. Discovered that the coffee shops i the concourse were no longer operating and the only place to get a coffee, apart from a vending machine, was the Granite City Pub. You cannot now relax over a coffee and cake but have to pay pub prices for everything which makes for an expensive visit. The pub atmosphere is fine for drinkers but is noisy and disruptive for others. Additionally, seating in the concourse is virtually non existent. The last time I visited the Airport it was a relatively pleasant experience but this latest visit has persuaded me to avoid it if possible and in the event I do have to use it, to spend as little time as possible in it. Finally, the parking charge is exorbitant.”

Posted 1 year ago

“Aberdeen Airport is sorley lacking. I arrived on the BA Flight on Sat 2nd Jan, evening from Heathrow. No staff in attendance. After collecting luggage went out for Taxi as most on flight did also, Not one Taxi in sight. Now the Taxi waiting tunnel is full & 20 mins later still not a Taxi in sight. I called Rainbow Taxi & my car arrived in 2 mins. As I walked up to the Upper level to get in my taxi & leave, there was still no Taxis arrived to pick up passengers & on a Freezing night. Total disgrace. Aberdeen never get it right! M”

Posted 3 years ago

“Expensive car short stay car park. You better off taking a taxi if you are planning to be away for more than 24 hours. £36 for 24 hours.”

Posted 4 years ago

“We arrived at the airport to be told that our flight route was no longer operating. We removed our car within an hour. I contacted Aberdeen International Airport to ask about a refund. They responded to ask for my flight details to look into it. I provided those details but have heard nothing in return. I await a response and a full refund if possible.”

Posted 4 years ago

“£35 for one day parking - priced just below 2 taxis Appalling service Can book 2 days with discount for £38”

Posted 4 years ago

“Only one person checking in bags for flights, so long queues, even though not busy at airport! Parking expensive. Long walk to collect bags at arrivals. Food offering airside poor.”

Posted 4 years ago

“The long stay car parking arrangements were excellent, both inbound and outbound, and sensibly priced. The terminal experience was poor. Outbound and inbound, I had to board and leave the aircraft by walking outdoors and using steps in the rain and cold. Baggage collection was at the other end of the terminal involving a long walk there and then back again to catch the courtesy bus.”

Posted 4 years ago

“The parking itself was very convenient and very close (across the road) from the airport but we came back to several dents and scratches to our car so pretty unhappy about that. You should be allocated a space so that we could have then contacted the people parked next to us about the damage.”

Posted 4 years ago

“Very expensive indeed”

Posted 4 years ago

“It wasn’t explained at the time of booking that the shuttle bus didn't start until 4am, hence I had to get a taxi to get round to the terminal. This will be considered when booking in the future.”

Posted 4 years ago

“As our flight was due to depart at 6am we arrived at the car park at approx 3:15am only to find that the shuttle service did not operate until 4:00am. The driver eventually arrived at 4:15 meaning we got to the airport at 4:30am. Not the requested 2 hours before the scheduled flight departure. On return from abroad we found NO signage of where the pick up point was and only found it by asking other travellers where it was. All round, a very poor service which we will not use again.”

Posted 4 years ago

“Despite having prepaid our parking in advance we were once AGAIN prevented from leaving the car park because the system did not recognise we had prepaid and was demanding £160. This is the second time this has happened to us.”

Posted 4 years ago

“Very angry on arrival to find out we booked car in for 3am only to be told by a very rude curt man we would have to wait in the cold & drizzly weather there was no bus to take us to airport till 4 am why accept booking for 3am???....on return journey driver more interested in waiting for airport staff to get on bus waiting for them to finish there shift and get a seat nearest the exit opposite the luggage area making it difficult to to get luggage in & out then stopped at area before car park making sure he got staff as close to there cars as possible little concern for the paying passengers who'd been traveling most of the day & just wanted home!.... Would I recommend or use car park again myself I think NOT!!!!!”

Posted 4 years ago

“Very disappointed - returned to find our vehicle damaged!! Contacted you to enquire on cctv - was told there was none - consequently this has not just cost the parking but our excess as well - would neither use you again nor recommend”

Posted 4 years ago

“If they maybe take there prices down the car park would maybe get used, it was £31 for me to park and that wasn’t even for a day and the car park was pretty empty I think it’s just a rip off the prices they charge to park for a few hours.”

Posted 5 years ago

“Whilst booking in advance online was an easy process and cost effective, our flight was delayed and it cost us £35 to get our car out of the car park. To compare, we had a similar issue arriving into Edinburgh airport last year and there was no additional charge. Bahumbug Aberdeen airport!”

Posted 5 years ago

“Expensive and like other airport car parks tried to charge for parking even though this was prepaid.”

Posted 5 years ago

“Airport was fine - parking not so good- Prepaid parking, came in late and validated ticket - told me I had to pay to get ticket back so I did rather than hang about and get in peoples way. Went to attendant kiosk and had to fill in a form to get my money back - later this week hopefully...”

Posted 5 years ago

“This refers to the parking website. I purchased 8 days parking but missed my return flight and arrived back two days late. The website does not allow you to change your reservation even with your order reference number. There is no way to contact anyone to try and extend your parking. As a result I had an additional bill of £70. Not at all impressed with this service.”

Posted 5 years ago

“Overly expensive and playing on a monopoly where the public have no recourse.”

Posted 5 years ago

«
1
2
3
4
5
»

Aberdeen International Airport is rated 4.2 based on 2,951 reviews