Ace Hardware Reviews

Name: Ace Hardware
Rating: 2.45

2.5 Rating 156 Reviews

34 %

of reviewers recommend Ace Hardware

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2.5

Based on 156 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

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Ace Hardware 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ace is my preferred place for my home and garden needs. Their outstanding service in their in-store team is a major highlight. Though I've heard of some negative reviews on their online and corporate operations, their local staff is where I put the majority of my rating. I was looking for a sprinkler system fitting and Lupe helped me to find the part. This amount of dedication is what I believe puts Ace Hardware above the rest!”

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Posted 1 month ago

“Lemoyne ACE..Brendon (I believe that was the name on his tag) so very kind and helpful..all the employees there are helpful and courteous..the checkout young fellow is a gem.”

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Posted 3 months ago

“Very happy”

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Posted 4 months ago

“Young man that helped get the right 1/2 inch DeWalt steel cutting carbide bit was great. This is Ace Corporate. Please have better lighting in your aisles. You can't read the item labels. Need to bring my flash light next time. Might sell more products if you fix your lighting.”

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Posted 5 months ago

Ace Hardware is rated 2.5 based on 156 reviews