“XAUUSD is one of my fav assets on the ActivTrader platform. It offering all the necessary tools for comfy trading. Loved that spreads remain quite stable even during news.”
Hello there Raul,
Thank you for taking the time to share your feedback with us!
We are delighted to hear that trading XAU/USD on the ActivTrader platform has been a positive experience for you. Providing a stable and efficient trading environment, together with the tools traders need for effective market analysis and execution, is one of our main priorities. It is also encouraging to know that you have been satisfied with the spread stability during periods of increased market activity and news events.
We truly appreciate your confidence in our platform and thank you for choosing ActivTrades for your trading activities!
Kind regards,
ActivTrades
Client Services
“questo broker non ha solo una licenza, ne ha tante! ciò dimostra quanto sia fortemente regolamentato ActivTrades! È un segno importante di affidabilità e validità, al 100%.”
Gentile Pompeo,
Ti siamo sinceramente grati per la tua recensione positiva. La tua soddisfazione è la nostra massima priorità e continuiamo a impegnarci per fornire un servizio eccellente.
Cordiali saluti,
ll team di ActivTrades
“i love how fast activtrades is. Mt5 works good, can't say much about activtrader - prefer mt terminals tbh. Been trading pairs with euro for long time, kinda, and this is my fav now.”
Hi there Rex K,
Thank you for sharing your experience with ActivTrades.
We’re delighted to hear that you value the platform’s speed and that your experience trading through MT5 has been smooth and reliable.
We also appreciate your honest opinion regarding ActivTrader and understand that many traders have their own platform preferences and trading styles. It’s great to know that trading EUR pairs with us has become one of your favorite experiences.
Thank you once again for your trust and support. We wish you continued success in the markets and look forward to supporting your trading journey with ActivTrades.
Kind regards,
ActivTrades
Client Services
“If i need to point ou what makes me stay and trading with activtrades in the last three years, that would prolly be the fact that i really trust the broker and know will never have withdrawal issue”
Hi there Benji Baum,
Thank you so much for sharing your experience with us! Hearing that you have chosen to trade with ActivTrades for the past three years truly means the world to our team.
Building a relationship based on trust is our highest priority, so it is rewarding to know that you feel entirely secure when it comes to managing your funds and processing withdrawals. We believe that a seamless financial experience is the absolute foundation of successful trading.
Thank you for your continued loyalty and trust!
Kind regards,
ActivTrades
Client Services
Hey there Thibaut Lacroix,
Thank you very much for sharing your 5-star feedback.
We aimed to provide a quality trading experience, whether it concerned prompt withdrawals or knowledgeable support. Understanding how important these features were for our traders, we ensured that every interaction with support or the payment system left only a positive impression.
Again, we highly appreciate your review and wish you good luck in your trading.
Kind regards,
ActivTrades
Client Services
Dear Gavyn Chen,
Thank you for this feedback!
We are happy to hear that you are enjoying our withdrawal process and find our services reliable. Providing a seamless financial experience is always our top priority.
Thank you for choosing ActivTrades!
Kind regards,
ActivTrades
Client Services
“Ich hatte schon viel von ActivTrades gehört, sogar mein bester Freund, der ebenfalls Trader ist, nutzte ihre Services...
Es war also klar, dass ich mich dort registriert habe. Der Kundensupport ist sehr aufmerksam, und natürlich sind auch die Handelsbedingungen hervorragend. Die Spreads sind wirklich eng, besonders bei den wichtigsten Devisenpaaren.”
Hallo N. Koch,
vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung zu ActivTrades mitzuteilen.
Es ist uns eine Ehre, für Sie und Ihren Freund als Trading-Partner da zu sein. Wir schätzen jeden Trader und sind bestrebt, einen kompetenten Kundenservice zu bieten, sei es per Live-Chat oder direkt am Telefon. Angemessene Trading-Kosten sind ein weiterer Aspekt, auf den wir besonders achten müssen. Wir bemühen uns darum, durch die Zusammenarbeit mit erstklassigen Liquiditätsanbietern wettbewerbsfähige Spreads in allen Anlageklassen anzubieten.
Wir wünschen Ihnen viel Erfolg beim Traden. Grüßen Sie Ihren Freund bitte von uns.
Mit freundlichen Grüßen
ActivTrades
Kundenbetreuung
Hello Adelchi,
We love the energy in this one. Thanks for sharing your thoughts on our reliability!
It is fantastic to know that the regulatory aspect gives you peace of mind! Having a broker that adheres to local regulations can truly enhance the security and comfort of your trading experience. As a multi-regulated brokerage, we take pride in ensuring our traders enjoy a safe trading environment!
If you ever have any questions or need assistance, feel free to reach out. We are always here to help!
Kind regards,
ActivTrades
Client Services
“Les conditions de trading proposées pour le compte individuel sont solides. Honnêtement, je ne m’attendais pas à des spreads aussi bas. Les spreads sont comparables à ceux des comptes ECN proposés par d’autres courtiers”
Bonjour Davet Babin,
Nous vous remercions d’avoir pris le temps de nous faire part de votre expérience.
Nous sommes heureux d’apprendre que les conditions de trading et les spreads du compte individuel que nous proposons vous semblent compétitifs. Nous nous efforçons en permanence de proposer des spreads serrés et une tarification transparente, proches des conditions offertes par les comptes de type ECN.
Nous vous remercions de votre confiance et restons à vos côtés pour continuer à vous accompagner dans votre expérience de trading.
Cordialement,
Le service client
d’ActivTrades
“Devo dire che mi aspettavo PIÙ metodi di pagamento... A parte questo, il sistema è buono. I prelievi vengono approvati automaticamente e abbastanza velocemente.”
Ciao Alessandro Conti,
grazie per il tuo feedback!
Ci fa molto piacere sapere che la procedura di prelievo sia stata rapida e semplice per te! Sappiamo quanto sia importante per i trader e ci impegniamo per mantenerla tale.
Per quanto riguarda le opzioni di pagamento, abbiamo lavorato molto per offrirne una varietà, in modo che i nostri trader possano scegliere quella più adatta alle loro esigenze. Ci auguriamo che tu riesca a trovare quella perfetta per te! Comunque, in caso di domande sulle opzioni di pagamento o per qualunque altra cosa, non esitare a contattarci. Il nostro team di assistenza clienti è a tua disposizione per ogni eventuale dubbio!
Cordiali saluti,
ActivTrades
Servizio Clienti
“Also, für Swing-Trading sind sie gut, weil die Kosten durch Swap-Sätze nicht so sind… viel besser als bei meinem vorherigen Broker…
Ich trade auf TradingView. Das ist dort einfach besser, wegen der überlegenen Charts und der PineEngine sowie der Broker-Konditionen. Echt Klasse.”
Hallo Gert R,
vielen Dank für Ihr Feedback!
Wir freuen uns zu hören, dass unsere Swap-Sätze und die allgemeinen Konditionen zu Ihrem Swing-Trading-Ansatz passen. Wir sind stets bestrebt, wettbewerbsfähige Preise und Flexibilität bei verschiedenen Strategien zu bieten.
Es freut uns sehr, dass Ihnen der Handel über die TradingView-Integration gefällt. Sie ist darauf ausgelegt, das gesamte Handelserlebnis zu verbessern.
Vielen Dank für Ihr Vertrauen in ActivTrades.
Mit freundlichen Grüßen
ActivTrades
Kundenbetreuung
“For those who think they need 10 different accounts from their broker… you probably haven't traded with a good enough account like the one activtrades offers.”
Hello there OscarH,
We really appreciate your feedback!
We are thrilled to know that you appreciate the simplicity and flexibility of our account structure. A lot of traders prefer having everything neatly organized rather than juggling multiple account types for different needs, and that is exactly why we worked hard to create conditions that cater to everyone!
Wishing you continued success with your trading, and if you ever need support, our team is always ready to assist!
Kind regards,
ActivTrades
Client Services
“Activtrades has a great reputation online, which is why I chose to trade with this broker. I mean, several regulations including tier 1 such as FCA speaks for itself.”
Hello M. Giordano,
Thank you for such a great review regarding our reliability!
It is fantastic to know that our reputation and regulatory framework influenced your choice! Trust is crucial when selecting a broker, and we strive to create a transparent and well-regulated environment for all our clients.
That being said, if you ever encounter any issues or have questions, please feel free to reach out to our customer service team. They are always ready and happy to help!
Kind regards,
ActivTrades
Client Services
Hey there Heine M,
Thank you for your feedback.
We are pleased to hear that your learning experience has been valuable and that the guidance you received helped you build greater confidence in trading. Having access to knowledgeable mentors can make a meaningful difference, especially when developing practical skills and understanding market behavior. Your progress and growing confidence are the most important indicators of success in this process.
If you have any questions or need further support along your trading journey, our team will be glad to assist.
Kind regards,
ActivTrades
Client Services
“Schulungen: sehr hohe Qualität, und zwar nicht nur auf Englisch, sondern auch auf Deutsch. Mir hat das Webinar zum Einstieg in den Aktienhandel mit nur 1.000 € besonders gut gefallen – es ist wirklich hilfreich. Alles andere wäre einfach zu riskant, da man mit einem geringeren Betrag nicht 1–2 % riskieren und dennoch Gewinne erzielen kann. Sie greifen beliebte Themen auf und erstellen daraus Lerninhalte. Ich weiß das sehr zu schätzen und versuche, mir alle anzusehen.”
Hallo Wendell Thomas,
wir freuen uns sehr, dass Sie die hohe Qualität unserer Schulungsmaterialien zu schätzen wissen, insbesondere dass sie sowohl auf Englisch als auch auf Deutsch verfügbar sind. Wir möchten die Lernmaterialien möglichst vielen Händlern zugänglich machen – unabhängig von der Sprache.
Es freut uns sehr, dass Sie das Webinar zum Einstieg in den Aktienhandel mit nur 1.000 € als besonders hilfreich empfunden haben. Wir haben diese Sitzung zusammengestellt, um realistische Möglichkeiten aufzuzeigen, wie man mit einem geringeren Startkapital verantwortungsbewusst mit dem Handeln beginnen kann, wobei wir auch bei kleineren Beträgen besonderen Wert auf angemessenes Risikomanagement legen. Und wir freuen uns, dass es Ihnen gefällt, wie wir aktuelle Trading-Themen aufgreifen und in praktische Lektionen umsetzen. Unser Schulungsteam arbeitet intensiv daran, relevante und hochwertige Inhalte zu erstellen, die Händler tatsächlich praktisch nutzen können. Es bedeutet uns sehr viel, dass Sie sich die Lektionen ansehen und sie als hilfreich empfinden.
Falls Sie Vorschläge für zukünftige Webinar-Themen oder Schulungsmaterialien haben oder wir Ihnen anderweitig behilflich sein können, teilen Sie uns dies bitte gerne mit.
Mit freundlichen Grüßen
ActivTrades
Kundenbetreuung
Hi there Sebastian B,
Thank you very much for leaving your positive feedback.
It’s great to hear that our spreads matched your expectations. It was one of our top priorities to maintain tight, stable spreads, especially during volatile trading hours, such as session openings. To ensure transparency, you can check current and target spreads on our website: https://www.activtrades.com/en/spreads-swaps.
Wish you all the best in your trading. Feel free to reach out if you need any assistance.
Kind regards,
ActivTrades
Client Services
Hey there Henry Mailhot,
Thank you for your feedback.
We’re pleased to hear that spreads on USD/CAD have remained consistent during your recent trading activity. Stable pricing conditions are important for maintaining confidence and planning trades more effectively, especially over longer trading periods.
Consistency in spreads is something we continuously work to maintain while adapting to changing market liquidity and volatility.
If you ever need assistance or have questions, our support team will be happy to help.
Kind regards,
ActivTrades
Client Services
“la regolamentazione da parte di tanti enti rafforza la sicurezza complessiv a della paittaforma, non sono solo gli spread ma ti permette di concentrarti sul trading e di NON preoccuparti della sicurezza.”
Ciao LucaRssi,
Grazie per il tuo commento positivo e per aver riconosciuto l'importanza del nostro quadro normativo multiplo. Essere regolamentati da più autorità molto rispettate non è solo una formalità, ma è la base che consente ai nostri clienti di concentrarsi unicamente sul trading in tutta tranquillità per quanto riguarda la sicurezza dei loro fondi e dei loro dati.
Questa regolamentazione multi-giurisdizionale garantisce il rigoroso rispetto degli standard internazionali più elevati per la protezione dei fondi dei clienti, compresi conti completamente separati e isolati dai fondi della compagnia, protezione dal saldo negativo per i clienti retail e una copertura assicurativa privata aggiuntiva fino a un milione di dollari a cliente in caso di insolvenza. Investiamo costantemente in una infrastruttura di sicurezza all'avanguardia, nella crittografia e in solidi controlli operativi, per permetterti di concentrarti sulle cose importanti: la tua strategia e performance di trading.
Non esitare a contattarci per qualunque necessità: funzionalità della piattaforma, condizioni di trading o supporto, siamo a tua disposizione.
Cordiali saluti,
ActivTrades
Servizio Clienti
“There's nothing difficult about trading with activtrades, and that's a good thing. Real account, demo account, many assets for trading and low prices.”
Hey M. Shepherd,
Thank you for sharing your experience! It is wonderful to hear that you find our platform easy to navigate.
Our team is dedicated to providing a straightforward experience with access to a wide variety of assets and competitive pricing for all our clients. It is great to know these features are working well for you.
If you need any help, please do not hesitate to contact us.
Kind regards,
ActivTrades
Client Services
“Market Buzz feature helps me get the bigger picture about market sentiment. I just focus on calm assets because they are usually traded with narrow spreads, avoiding most volatile instruments.”
Greetings Gorane Rolando,
Thank you for sharing your experience.
We are glad to hear that the Market Buzz feature is helping you better understand overall market sentiment. Having a broader context can be an important factor when making informed trading decisions.
Your approach of focusing on calmer instruments with typically narrower spreads also reflects a thoughtful and disciplined strategy, especially when managing costs and avoiding excessive volatility.
We appreciate your feedback and your trust in ActivTrades. If you ever need assistance or further insights on platform features, our support team will be happy to help.
Kind regards,
ActivTrades
Client Services
