“Überweisungen per Debitkarte und E-Wallet funktionieren so reibungslos, dass Einzahlungen fast sofort erfolgen und man sofort mit dem Traden beginnen kann. Auszahlungsanträge werden korrekt bearbeitet, allerdings dauert es etwas länger. Dennoch erfolgt die Auszahlung innerhalb der üblichen Fristen und ohne versteckte Abzüge.”
“Ho torovato pace nel trading qui! Broker semplice, ma allo stesso tempo performante che sostanzialmente fornisce tutte le funzioni essenziali che volevo: future sugli indici, spread stabili, esecuzioni e pagamenti affidabili.”
Ciao ,
Grazie per aver condiviso la tua esperienza con ActivTrades.
Siamo lieti di sentire che hai trovato qualcosa che “calza a pennello” per le tue necessità di trading e che apprezzi la semplicità ed efficacia della piattaforma.
È fantastico sapere che i future sugli indici, gli spread stabili, l'esecuzione affidabile e i processi di pagamento fluidi hanno tutti contribuito alla tua esperienza di trading positiva. Il nostro obiettivo è proprio quello di fornire questo equilibrio tra semplicità e solide condizioni fondamentali di trading.
Apprezziamo davvero il tuo feedback e ti auguriamo di continuare il tuo percorso di trading con ActivTrades all'insegna del successo e della costanza.
Cordiali saluti,
ActivTrades
Servizio Clienti
“they offer different platforms, and i did my trades on activtrader + did some using tv charts (nice addition btw), and they both did well for my sessions when I was trading big tech stocks. The market data got loaded clearly, and it wasn';t hard for me to check the market changes.”
Ciao ,
Grazie per aver condiviso il tuo feedback!
È fantastico sapere che consideri affidabile la nostra esecuzione degli ordini e che gli spread sulle principali coppie di valute soddisfano le tue aspettative! Esecuzioni stabili e prezzi competitivi sono cruciali per un'esperienza di trading fluida, specialmente nel dinamico mondo del forex. Per questo motivo ci impegniamo a mantenere alto lo standard dei nostri servizi!
Nel caso in cui, in futuro, avessi bisogno di assistenza o avessi delle domande, il nostro team è sempre qui, pronto ad aiutare!
Cordiali saluti,
ActivTrades
Servizio Clienti
Hello ,
We are committed to providing tight, institutional-grade spreads on our major global indices to ensure your entries and exits remain as cost-effective as possible. We prioritize full transparency regarding overnight financing. You can view the current swap rates directly within our trading platforms, allowing you to accurately calculate your holding costs before opening a position. Our infrastructure is built for stability and speed, helping you manage your trades with confidence throughout the week.
If you need any help, please get in touch with us.
Kind regards,
ActivTrades
Client Services
Hi there! Thanks for checking us out and sharing your feedback. We're glad you spotted us on TradingView! We put a lot of effort into maintaining highly competitive, stable average spreads across our stock indices, so it’s great to hear that stood out to you.
Enjoy trading directly through TradingView, and please let us know if you ever need any assistance!
Kind regards,
ActivTrades
Client Services
Hi ,
We appreciate your suggestion regarding more account options. While we currently focus on providing highly competitive institutional-grade spreads and flexible execution across our existing accounts, we are always looking for ways to enhance our versatility.
Your demand for more tailored trading terms has been passed directly to our product development team. Thank you for your feedback!
Kind regards,
ActivTrades
Client Services
Hello ,
Thank you so much for your kind words! It truly brightens our day to receive such positive feedback from our traders, as it keeps us motivated.
We are thrilled to hear that our customer support team has been there for you time and again. It is important to us that traders can count on prompt and helpful assistance whenever they have questions.
We appreciate your continued trust in us, and remember, we are always here for you whenever you need support!
Kind regards,
ActivTrades
Client Services
“Ich habe nicht ganz verstanden, wozu sie eine eigene Plattform haben, wenn das Design doch dasselbe ist. Nachdem ich jedoch einige Zeit dort verbracht und Trailing Stops für Teilgewinne eingesetzt habe, bin ich mittlerweile ein Fan von ActivTrader geworden.”
Hallo,
vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback mitzuteilen.
Es freut uns zu hören, dass sich Ihre Meinung über die ActivTrader-Plattform positiv entwickelt hat, nachdem Sie sich näher mit ihren Funktionen beschäftigt haben. Zwar sind Einfachheit und Vertrautheit im Design bewusste Bestandteile des Plattformerlebnisses, wir haben aber auch das Ziel, praktische Tools bereitzustellen, die die Effizienz und Flexibilität beim Traden steigern können. Es ist schön zu wissen, dass sich Funktionen wie Trailing Stops und Teilgewinnmitnahmen bei Ihren Handelsaktivitäten als nützlich erwiesen haben.
Wir bedanken uns für Ihre konstruktiven Anmerkungen und freuen uns, dass Sie ActivTrader jetzt gerne als Plattform nutzen.
Mit freundlichen Grüßen
ActivTrades
Kundenbetreuung
Hi there ,
Thank you very much for your positive feedback.
Our primary mission has always been to deliver a smooth trading experience. We understand how important it is to execute orders and payments promptly to enhance our traders' performance. With years of developing our trading and payment infrastructure, we ensure to eliminate unnecessary delays, which frustrates traders the most.
It’s an honor for us to see you as part of our community. Happy trading!
Kind regards,
ActivTrades
Client Services
Hi there,
Thank you for taking the time to share your feedback with us!
We are delighted to hear that you have been satisfied with our withdrawal process. Ensuring that clients can access their funds through a secure, efficient, and reliable system is a key priority for us, so it is rewarding to know that your experience has been smooth and free of issues.
We greatly appreciate your recommendation and your trust in our services!
Kind regards,
ActivTrades
Client Services
“Quello che ho trovato veramente utile è la possibilità di cambiare tipologia di piattaforma e asset. Ognuna ha i suoi vantaggi, a me solo il compito di trarre il massimo da quello che offrono. Quindi apprezzo la VARIETÀ.”
Ciao ,
Grazie per aver condiviso la tua esperienza.
Siamo lieti di sentire che la varietà di piattaforme e classi di asset disponibili su ActivTrades ti è utile per il tuo approccio al trading. Strumenti e mercati diversi possono supportare strategie differenti, per cui avere la flessibilità per passare da uno all'altro è una parte importante nella costruzione di un flusso di trading completo.
È bello anche sapere che approfitti di questa varietà in maniera pratica, scegliendo cosa funziona meglio per ciascuna situazione e traendo il massimo dalle opzioni disponibili.
Nel caso in cui avessi bisogno di assistenza o avessi delle domande su piattaforme e strumenti, il nostro team di assistenza sarà lieto di aiutarti.
Cordiali saluti,
ActivTrades
Servizio Clienti
“En termes de coûts de trading, activtrades est un excellent choix. Aucune commission n’est appliquée sur le compte individuel et les spreads sont assez proches de ceux obtenus avec un compte à spread brut”
Bonjour,
Merci d’avoir pris le temps de partager votre avis sur nos services !
Nous vous remercions pour vos commentaires sur notre structure tarifaire. Proposer des spreads de qualité institutionnelle sans aucune commission sur nos comptes individuels fait partie intégrante de notre activité, et nous sommes ravis d'apprendre que cette configuration aide à réduire vos coûts de trading.
Merci d’avoir choisir ActivTrades. Nous vous souhaitons bonne chance dans vos opérations de trading !
Cordialement,
ActivTrades
Service clientèle
“One of the best lessons is providedby activtrades. Paul Wallace is expert and I try to attend each lessons. He even reviews some newer trends too, so you are always aware of whats happening. but the basics work best with my popular assets.”
Hello ,
Thank you for sharing your positive experience with us!
At ActivTrades, we believe that providing high-quality education is fundamental to empowering our traders. We are committed to ensuring our community stays well-informed, which is why we place such a strong emphasis on blending essential market basics with analysis of the latest industry trends.
If you need any help, contact us anytime.
Kind regards,
ActivTrades
Client Services
“As far i understand brokers, this is solid platform. I checked reputation online, a lot of positive reviews for this broker. Opened acc, wasn’t complicated. Not huge min depo required, too”
Hello there,
Thank you for taking the time to share your feedback with us!
We are pleased to hear that your research and initial experience with our services have been positive. We understand how important it is for traders to choose a broker they can trust, and we are glad that our reputation and client feedback helped you make an informed decision. It is also encouraging to know that the account opening process was straightforward and that you found our entry requirements accessible.
We appreciate your trust in ActivTrades and look forward to supporting you throughout your trading journey!
Kind regards,
ActivTrades
Client Services
“Le service client fournit des réponses très claires et précises, et ce, très rapidement. Des réponses à mes questions ou à mes préoccupations en moins de 5 minutes ;”
Bonjour,
Merci d’avoir laissé un commentaire.
Nous sommes ravis d'apprendre que notre service client a répondu à vos questions avec rapidité et clarté. Il est certes important de répondre rapidement, mais des réponses structurées et utiles sont tout aussi essentielles ; nous sommes donc ravis de savoir que ces deux aspects vous ont satisfait.
Nous accordons une grande importance au fait de fournir une assistance rapide dans un contexte de trading actif.
Merci de nous accorder votre confiance. Si vous avez à nouveau besoin d'aide, notre équipe d'assistance se fera un plaisir de vous aider.
Cordialement,
ActivTrades
Service clientèle
Ciao Dion,
Grazie per aver dedicato del tempo a condividere il tuo feedback con noi!
Apprezziamo davvero la tua fiducia nei nostri servizi e siamo lieti di sapere di avere la tua fiducia come broker. Creare un ambiente di trading affidabile e trasparente è una delle nostre principali priorità e commenti come il tuo sono davvero incoraggianti per il nostro team.
Il trading è un processo di apprendimento continuo per ogni trader, indipendentemente dal livello di esperienza, e siamo lieti di far parte del tuo percorso fornendoti gli strumenti, le piattaforme e il supporto di cui hai bisogno man mano.
Cordiali saluti,
ActivTrades
Servizio Clienti
“I'm trade tech stoks and gbpusd from forex - both types of intsruments are good here, i mean I see no diffference, all processed equally fast. Balanced imho.”
Hello Dante Middleton,
Thank you for sharing your experience.
We're glad to hear that you're trading both technology securities and GBP/USD with ActivTrades, and that you've found execution quality consistent across markets. Providing stable, reliable trading conditions across asset classes is something we continuously strive for.
It's great to know that orders are being processed smoothly and that your overall experience feels balanced when switching between forex and securities trading.
Thank you for your feedback and for choosing ActivTrades.
Kind regards,
ActivTrades
Client Services
