“On an invidual account spreads are very tight and I don’t lose a lot on trading costs. I wish they would already add a free swap account, I’m looking forward to it.”
Hello Louis Walsh,
We are pleased to hear that you are finding value in our competitive trading conditions, specifically noting our tight spreads and low costs. Providing efficient and transparent pricing is a key priority for us.
Regarding your point about a swap-free account, this option is indeed available for clients who require it. You can find full details, including the terms and conditions, on our website here: www.activtrades.com/en/tradingaccounts/islamic-account
If you are interested in this account type or have any further questions, please do not hesitate to contact us.
Kind regards,
ActivTrades
Client Services
“No doubts in the credibility of activtrades, but I though their spreads would be much better, the spreads were wider in london session and us session as well.”
Hello Santiago,
Thank you for your valuable feedback.
We appreciate your positive remarks regarding the credibility aspect. We are committed to complying with the most relevant international financial regulations to ensure legal transparency.
Regarding the difference between bid and ask prices, maintaining low spreads is one of our top priorities. Spreads may fluctuate due to market volatility, particularly during periods of increased activity such as the opening of the New York session for US stocks. We advise exercising caution during these times.
We wish you successful trading. If you have any questions, please do not hesitate to contact us.
Kind regards,
ActivTrades
Client Services
Hello there Preston,
Thank you for sharing your feedback!
We’re glad to hear you value our tight spreads. Maintaining competitive pricing, especially on major pairs like EUR/USD, is something we strive to provide for all our clients.
If you have any questions about our trading conditions, please don't hesitate to contact our support team at your convenience!
Kind regards,
ActivTrades
Client Services
“The payment system is pretty good. I like that they have included usdt in it, this is my favourite method for its speedy and relatively cheaper transfers”
Hello there Alejandro Leon,
Thank you for sharing your experience!
We’re glad to hear you appreciate the flexibility we provide with USDT payments. At ActivTrades, we strive to offer convenient and modern payment options while maintaining security and transparency.
If you have any questions about deposits or withdrawals, our support team is always ready to assist!
Kind regards,
ActivTrades
Client Services
“I have very decent experience with activtrades. When it comes to trading conditions, you should know that all is transparent and displayed on their website. I didn’t encounter any weird surprises when I started trading, everything was as promised. When it comes to withdrawing from your account, all you need is to verify ur acc and expect no further issues. I had no issues so far”
Hello there KuTTner,
Thank you for taking the time to share your detailed experience with us!
We’re very happy to hear that you found our trading conditions transparent and in line with what we promise on our website. It’s also great to know that your withdrawal process went smoothly after verification. Transparency and reliability are exactly what we aim to deliver.
If you ever need assistance or have any questions, our support team is always here for you!
Kind regards,
ActivTrades
Client Services
Bonjour Balzac,
Merci beaucoup d’avoir partagé votre expérience de trading sur l’indice GER40.
C’est un plaisir de savoir que nos spreads correspondent à vos attentes en matière de trading. Nous nous efforçons de proposer des prix compétitifs sur l’ensemble des sessions, en mettant l’accent sur la stabilité et des spreads proches des objectifs. Nous savons combien les spreads sont importants pour les traders qui opèrent en cours de journée ; nous nous réjouissons de pouvoir leur offrir davantage d’opportunités pour optimiser leurs gains.
Votre avis illustre parfaitement que notre offre est sur la bonne voie. N’hésitez pas à nous contacter si vous avez des questions ou des suggestions.
Cordialement,
Le Service Client
d’ActivTrades
Ciao Nereo Buccho,
Grazie per il tuo commento entusiasta!
Siamo onorati che consideri ActivTrades il broker più affidabile in circolazione. La tua fiducia è una bella testimonianza del rapporto che abbiamo costruito insieme.
Sebbene tu dica che non serve un'assicurazione, ci teniamo a sottolineare che ActivTrades in realtà garantisce una solida tutela dei clienti mediante Lloyd's, e in più manteniamo i conti dei clienti separati presso banche di prim'ordine.
Questa struttura di sicurezza completa, insieme alle regolamentazioni e ai decenni di servizio affidabile, crea vari livelli di protezione che ti permettono di fare trading in tutta tranquillità.
Siamo grati per la tua fiducia e continueremo a impegnarci per superare le tue aspettative. Il nostro team è sempre a disposizione se dovessi avere bisogno di assistenza, tramite l'area clienti o gli altri metodi di contatto.
Cordiali saluti,
ActivTrades
Servizio Clienti
“ho scritto al sc tipo “avete materiale buono su razioni”🤣🤣, volevo dire azioni ovviamente...
i materiali formativi sono di alta qualità cmq, i webinar sono 👍”
Ciao Maggiore,
Apprezziamo molto il tuo feedback. Per noi è prezioso al fine di migliorare continuamente i nostri servizi.
Siamo felici di sapere che apprezzi la qualità dei nostri materiali formativi e dei webinar. In ActivTrades, ci impegniamo a fornire ai trader delle risorse utili non solo ad arricchire le loro conoscenze, ma anche a migliorare le loro competenze pratiche, rispecchiando il nostro impegno per la qualità e la soddisfazione dei clienti.
Se dovessi avere altre domande sui nostri materiali relativi alle azioni o ad altri strumenti, il nostro team di supporto sarà felice di aiutarti in qualunque momento.
Cordiali saluti,
ActivTrades
Servizio Clienti
“fanno pure webinar anche in italiano, BRAVI. Ma sono di meno rispetto a quelli in inglese e io guardo anche quelli di wallace, ma e bello guardare qualcosa anche nella mia lingua.”
Bonjour Liberato Esposito,
Nous sommes enchantés d’apprendre que nos webinaires vous intéressent, notamment ceux en italien ! Nous savons combien il est important de fournir du contenu éducatif dans la langue maternelle de nos clients, et c’est donc agréable de savoir que vous appréciez cet effort. Nous vous remercions également d’avoir suivi les sessions de M. Wallace en anglais.
Merci pour votre remarque concernant la fréquence des webinaires en italien.Si vous avez d’autres suggestions, n’hésitez pas à nous les faire parvenir.
Cordialement,
Le Service Client
d’ActivTrades
Ciao Fulvio Nucci,
Ci fa piacere sentirti soddisfatto dei nostri spread sulle coppie dello yen.
Offrire prezzi competitivi su un'ampia gamma di strumenti, comprese le coppie forex, sia principali che minori, è per noi un'assoluta priorità. Sappiamo che, per trader specializzati come te, costi chiari e trasparenti sono essenziali per implementare efficacemente le strategie, e siamo felici che le nostre condizioni supportino la tua passione per il trading di queste coppie. Per monitorare lo spread in tempo reale di tutti gli strumenti che offriamo, consulta la pagina: activtrades.com/it/spreads-swaps.
In caso di domande sulle nostre condizioni di trading o per ricevere assistenza, non esitare a contattarci.
Cordiali saluti,
ActivTrades
Servizio Clienti
“Le opzioni di conto non sono tante come si potrebbe pensare, ma le condizioni di trading sono molto meglio rispetto ad altri. A me basta un conto individuale, perché non ci sono riquotazioni, e tutti i miei ordini di mercato e in sospeso vengono eseguiti in pochi millisecondi, letteralmente in un batter d'occhio. Gli spread sono piuttosto standard, con commissioni swap basse. Questa flessibilità fa risparmiare tempo.”
Ciao Rolando Arcuri,
Grazie mille per il tuo commento.
Apprezziamo il tuo feedback positivo riguardo ai nostri servizi.
In ActivTrades, ci impegniamo a offrire condizioni di trading allettanti, come spread competitivi e tariffe overnight basse.
Sappiamo quanto sia importante una veloce esecuzione degli ordini per ottenere il prezzo desiderato. Le nostre piattaforme sono progettate per fornire un'esecuzione rapida ed efficiente, con particolare attenzione a minimizzare slippage ed ordini in sospeso.
Ci fa piacere sentire della tua esperienza di trading con un Conto Individuale. Ti auguriamo un continuo successo.
In caso di domande, non esitare a contattare il nostro team di supporto. Siamo sempre a tua disposizione.
Cordiali saluti,
ActivTrades
Servizio clienti
“One of the turning points came when I started working with BRIDGERECLAIM. After weeks of frustration with poor support elsewhere, I was completely stuck.
But BRIDGERECLAIM took the time to understand my situation, genuinely listened, and took meaningful action. They kept me in the loop with consistent updates and, in the end, helped me resolve the issue.
Their support made all the difference.”
Hello there Roberto S,
Thank you for sharing your experience with our support team.
We’re pleased to know that our support specialist was able to assist you with your account and platform setup.
Certainly, we understand that effective support is key to a comfortable and less stressful trading experience. For this reason, we aligned its work with usual trading hours, Monday to Friday, 9:00 a.m. to 5:00 p.m. Traders can either communicate instantly with our AI assistant or request a direct connection to human support. Choose whatever suits you, we'll be happy to help.
Kind regards,
ActivTrades
Client Services
“I’ve always been the type who believes I can handle things on my own, but after spending weeks struggling with a platform issue, I realized sometimes you really do need the right help. A friend who’d faced a similar situation mentioned xwaxt.com, and reaching out to them turned out to be the best decision I could’ve made. From the very first response, their team was attentive, professional, and genuinely invested in helping me find clarity. They guided me step by step, kept me reassured throughout, and transformed what once felt stressful into a calm, effortless process. I couldn’t have imagined a more supportive experience.”
Hello there Aloys Adler,
Thank you for your feedback and for choosing our proprietary platform.
We are pleased to hear that the TradingView-powered interface meets your expectations and provides you with the tools you need for effective trading. Our goal is to offer clients both flexibility and advanced functionality, whether through our own platform or MetaTrader terminals.
If you have any further questions or require assistance, please do not hesitate to reach out to our client support team.
Kind regards,
ActivTrades
Client Services
“ActivTrades m’a séduit par ses conditions de trading avantageuses. Les spreads étaient plus serrés que prévu. Même lors de pics de volatilité, l’exécution est restée stable. J’ai également pu déposer et retirer des fonds sans aucun problème et sans commissions, hormis les frais de réseau. C’était ultra-rapide. Cette permanence compte plus que des promotions tape-à-l’œil.”
Bonjour FLecerf,
Un grand merci pour vos commentaires positifs.
Il est vrai que la fiabilité des services de trading prime sur les fonctionnalités additionnelles tape-à-l’œil, qui ne constituent pas le cœur du service. Cela concerne notamment les frais de transaction, l’exécution des ordres et les paiements. En privilégiant ces aspects, les traders peuvent tirer le meilleur parti de leur activité de trading. C’est pourquoi nous nous efforçons de proposer des frais de transaction raisonnables et un service de trading réactif. Grâce à notre collaboration avec des fournisseurs de liquidité de premier plan, nous garantissons des spreads compétitifs, même en période de forte volatilité, comme lors de publications importantes. Nous veillons également à limiter l’effet de glissement et les recotations dans un environnement de trading au rythme effréné. Le même principe s’applique aux paiements : des prix raisonnables et transparents, sans frais de dépôt ni de retrait de notre part.
Cela nous réjouit de voir que les traders mettent en avant ce qui compte vraiment. C’est un plaisir de vous avoir au sein de notre communauté.
Cordialement,
Le Service Client
d’ActivTrades
Bonjour Charles Delahaye,
Merci beaucoup pour vos commentaires chaleureux !
Nous sommes ravis d’apprendre que votre propre expérience vous a permis de comprendre pourquoi de nombreux traders nous recommandent. Chez ActivTrades, nous nous efforçons d’offrir un environnement de trading sûr, transparent et fiable, lequel s’appuie sur une expertise professionnelle et des plateformes adaptées aussi bien aux débutants qu’aux traders expérimentés. C’est toujours un plaisir de voir nos clients apprécier la valeur de nos services par eux-mêmes, plutôt que de simplement en entendre parler.
Nous vous remercions sincèrement pour votre confiance et avons hâte de continuer à vous accompagner dans votre parcours de trading !
Cordialement,
Le Service Client
d’ActivTrades
“this whole selection of platforms got me jumping from mt4 to mt5 and then to tradingview, but at least I am in my comfort zone now🧘♂️ appreciate the choices!”
Hello James B.,
We love to hear that you've found your comfort zone with us. Having so many platform choices can feel overwhelming at first. But that's precisely why we offer them! Every trader is unique and deserves to use the tools that fit their style best.
It's fantastic to know that after exploring, you've found the perfect spot. Our goal is to empower your trading, not complicate it. And remember, if you need help, we are always ready to assist.
Kind regards,
ActivTrades
Client Services
“Compte réel + graphiques tradingview : une combinaison idéale ! TV me donne un contrôle optimal sur mes transactions, et ce courtier accompagne bien ses clients.”
Bonjour Emile,
Merci d’avoir laissé votre commentaire.
Nous vous remercions pour vos retours positifs concernant nos services.
Nous sommes conscients de la popularité des graphiques TradingView, qui permettent à de nombreux traders d’effectuer des analyses graphiques pertinentes.
C’est pourquoi nous avons intégré l’accès à TradingView à nos comptes, dès lors que nous nous engageons à fournir un service de haute qualité à nos clients. En complément de TradingView, nous mettons à disposition plusieurs plateformes, parmi lesquelles MetaTrader 4, MetaTrader 5 et notre plateforme exclusive ActivTrader.
Si vous avez des questions, n’hésitez pas à nous contacter. Nous serons ravis de vous assister.
Cordialement,
Le Service Client
d’ActivTrades
“J’ai pu ouvrir et vérifier mon compte en moins d’une heure. Procédure très agréable et système pratique. Le dépôt initial pour un compte réel reste correct”
Bonjour Parfait Ratté,
Merci beaucoup d’avoir pris le temps de partager vos débuts chez ActivTrades.
Effectivement, nous attachons une grande importance à faire bonne impression dès le départ. Nous pensons que le processus d’inscription doit être aussi simple que possible, en supprimant les procédures superflues et en conservant uniquement ce qui est véritablement essentiel, conformément aux règles de sécurité en vigueur. Nous partageons cette même conviction concernant le dépôt minimum requis, afin de rendre le trading accessible à un public plus large, et pas seulement aux professionnels disposant d’un capital initial important.
Si vous rencontrez la moindre difficulté, n’hésitez pas à contacter notre équipe d’assistance. Nous sommes là pour vous accompagner à chaque étape de votre parcours de trading.
Cordialement,
Le Service Client
D’ActivTrades
