“Following a security breach that resulted in my account being locked—and with no resolution from standard support channels VISTATRACK intervened. They promptly identified the issue, restored my access, and implemented protections for my 88K $. Their assistance was invaluable”
“I experienced significant challenges with the platform and felt stuck after weeks of ineffective support. WatchdogsAgency.com stepped in and made an immediate difference. Their team listened attentively, carefully reviewed my situation, and acted swiftly. I appreciated the consistent updates and clear communication throughout the process. Their intervention resolved the issue efficiently and restored my confidence. This experience truly reflects a customer-focused, professional, and reliable approach to technical assistance.”
Hello there Milorad Stipanov,
Thank you for sharing this!
Those first trades can definitely feel intimidating, so you’re not alone there. We’re really glad to hear that our support team was able to jump in quickly and guide you through everything. That feeling of safety and clarity is exactly what we aim to provide, especially for newer traders who are still finding their footing.
If you ever need more help, have questions, or just want reassurance before placing a trade, don’t hesitate to reach out!
Kind regards,
ActivTrades
Client Services
“Im Grunde genommen die zugänglichsten und bequemsten Broker unter den Top-Anbietern. Sie haben alle anerkannten Lizenzen, Tradingview ist direkt eingebunden (zum ersten Mal in meiner Karriere musste ich nicht alles von TV nach MT kopieren) und die Spreads sind für den Intraday-Handel günstig. Ich könnte mir nichts Besseres wünschen als einen seriösen Handelsdienst mit angemessenen Gebühren und fortschrittlichen Hilfsmittel für das Traden. Berechtigterweise der Beste in der Branche”
Hallo Luis B.,
Vielen Dank für diese ausführliche und detaillierte Bewertung!
Wir schätzen Ihr Feedback sehr! Es freut uns sehr zu hören, dass Sie sowohl unseren regulatorischen Rahmen als auch die direkte Integration von TradingView schätzen. Wir wissen, wie viel Zeit und Aufwand Trader sparen, wenn sie nicht mehr zwischen Bildschirmen wechseln oder Parameter manuell kopieren müssen. Es freut uns daher, dass dieser Vorteil in Ihrer Erfahrung Früchte getragen hat.
Wir freuen uns auch, dass die Spreads und die allgemeinen Handelsbedingungen gut zu Ihrem Intraday-Ansatz passen. Unser Ziel war es schon immer, Zuverlässigkeit, Transparenz und professionelle Tools zu kombinieren, ohne die Dinge kompliziert oder unzugänglich zu machen.
Wenn Sie jemals Hilfe benötigen oder weitere Funktionen entdecken möchten, steht Ihnen unser Team jederzeit gerne zur Verfügung!
Mit freundlichen Grüßen
ActivTrades
Kundenbetreuung
Hello Roger Bass,
Hearing that our reputation among traders is incredible is the highest compliment we can receive. Our team works tirelessly to provide a professional, secure, and transparent trading environment, and it's incredibly rewarding to see that effort recognized.
We are committed to consistently delivering the excellent service you've come to expect. If there is anything more we can do to support your trading journey, please do not hesitate to reach out to us.
Kind regards,
ActivTrades
Client Services
Hello Oscar,
Thank you for your feedback!
We are really happy to hear that your withdrawals have always been processed quickly and without any hiccups. Fast and reliable payouts are essential for building trust, so it is fantastic to know that we are meeting your expectations in this area. Your feedback reassures us that we are on the right track!
If you ever have any questions or need a hand, our customer service team is always here to help and make sure your experience stays as smooth as possible!
Kind regards,
ActivTrades
Client Services
Hello Geraldo E.,
Thank you for your valuable opinion about our proprietary ActivTrader platform.
We’re thrilled to know you finally found decent trading software. Our main purpose in creating a proprietary platform was to provide adequate alternatives to existing top-tier trading platforms, such as TradingView and MetaTrader, which are also available for our traders’ convenience. ActivTrader combines the best features of the mentioned platforms, offering user-friendly alternatives with an attractive design, access to 1000+ assets, and advanced features. For instance, traders might use progressive trailing to stop for better control of each trade.
Your feedback means a lot to us. It’s the best reward for us to hear that traders found our custom platform convenient.
Kind regards,
ActivTrades
Client Services
“Intéressant de pouvoir utiliser pour la première fois une cryptomonnaie pour effectuer un dépôt. C’est rapide, et ça l’est presque autant pour les retraits. Mais si j’ai choisi cette option, c’est surtout pour les plateformes disponibles, et non pour les méthodes de paiements.”
Bonjour Julien Plaisance,
Merci d’avoir pris le temps de nous faire part de votre expérience, en particulier dès lors que vous avez utilisé nos options de dépôt en cryptomonnaie pour la première fois.
Nous sommes ravis d’apprendre que vous avez trouvé le processus rapide et efficace, tant pour les dépôts que pour les retraits. Nous avons investi dans un système de paiement moderne afin de garantir à nos clients des méthodes de transaction rapides et fluides.
Nous sommes également ravis d’apprendre que nos plateformes sont à l’origine de votre choix de courtier. Nous avons à cœur de proposer une technologie de trading performante, fiable et facile à utiliser, et nous sommes heureux que cet engagement ait pu vous convaincre.
Merci de nous accorder votre confiance. N’hésitez pas à nous contacter si vous avez besoin d’aide.
Cordialement,
Le service client
d’ActivTrades
Ciao Leo Ast,
Grazie per il tuo commento positivo circa la nostra procedura di pagamento. Ci fa piacere che trovi semplici i depositi e i prelievi. Ci impegniamo per rendere il più semplice possibile la ricarica e l'accesso al capitale.
Apprezziamo anche il tuo commento riguardo ai nostri tipi di conto. La nostra filosofia è offrire una selezione di conti solidi e ben definiti, che rispondano alle necessità essenziali dei nostri trader, anziché una gamma complessa che potrebbe creare confusione. Questo ci consente di mantenere una qualità elevata del servizio e della performance della piattaforma per ogni cliente.
Aggiorniamo costantemente le nostre offerte, e la tua opinione è preziosa. Se dovessi avere delle esigenze specifiche, il nostro team di supporto è sempre a disposizione.
Cordiali saluti,
ActivTrades
Servizio Clienti
Hey Naud te Bok,
Thank you for your review.
We are pleased to hear that our presence on a reputable platform like TradingView has contributed to your confidence in our services. Trust and transparency are core values for us, and we appreciate your recognition.
If you ever need further assistance, please feel free to contact our team.
Kind regards,
ActivTrades
Client Services
Ciao Rodolfo,
Grazie per la tua recensione sincera!
Siamo entusiasti di sapere che hai già avuto il tuo primo profitto. Un bel modo di iniziare! Ogni passo, anche piccolo, è importante per acquisire sicurezza nel trading. È davvero gratificante vedere i nostri trader a proprio agio e motivati fin dall'inizio.
Se dovessi aver bisogno di indicazioni o in caso di domande durante il tuo percorso, il nostro team di assistenza è sempre a tua disposizione. Continua così e resta concentrato sul fare dei progressi costanti!
Cordiali saluti,
ActivTrades
Servizio Clienti
“From what I learned from reading reviews from other traders, this platform feels very CREDIBLE and safe. I’m new to trading, and wanted to find a truly trusty broker to start with.”
Hello there Gabriel,
Thank you for your feedback!
We’re really glad to hear that the impressions you gathered from other traders helped you feel confident and safe choosing our platform. Credibility and trust are exactly what we work hard to maintain.
As a new trader, starting with a broker you can rely on makes a huge difference, and we’re happy you chose us for that first step. If you ever need guidance, have questions, or want help navigating any part of the platform, our support team is always ready to assist.
Welcome aboard, and we wish you a smooth and successful trading journey!
Kind regards,
ActivTrades
Client Services
“I kinda have some reservation - 1-2 times had slippage, sure not a regular thing but! disrupted the process for me
The rest works just right, hope won't get something similar in future...”
Hello there Vidal Chavarin,
Thank you for your honest feedback!
We are really glad to hear that, overall, the platform is working well for you! Our team puts in a lot of effort to make sure our traders have a fantastic experience, and we aim to keep the trading quality high. That is why we are truly sorry to hear you encountered an issue with slippage. While it does not happen often, we completely understand how even a few instances can throw off your trading rhythm and cause concern. Please know that we take these situations seriously and are always working to improve execution quality to provide a stable and smooth experience for our traders.
If you notice anything similar in the future or want us to investigate specific cases, do not hesitate to reach out to our support team. We are always here to help!
Kind regards,
ActivTrades
Client Services
“I like their webinars. I follow every new one, and when i’m free i watch the old on some sujbects that i think i need to work. Not only for trading this platform is great for education, too”
Hello there C. Winkel,
Thank you for sharing your experience with our webinars!
It’s great to hear that you’re not only keeping up with the new sessions but also going back to watch the older ones whenever you want to strengthen a specific topic. That’s exactly how we hoped traders would use our educational library, as a flexible resource you can learn from at your own pace.
We’re really glad the platform supports both your trading and your learning. If there’s ever a topic you’d love to see covered in a future webinar, feel free to let us know!
Kind regards,
ActivTrades
Client Services
“Interesting to see the combination of crypto cfds and FCA regulation at one place. Anyway, I traded crypto there and nothing would tell I will had problems for this. Conditions are pretty fair.”
Hi there Kai Warren,
We appreciate your taking the time to share your thoughts about ActivTrades.
Indeed, we offer crypto trading and possess the FCA UK license. We aim to provide equal opportunities to every trader, regardless of their country of residence, while remaining fully compliant with regulatory frameworks. Crypto trading offers great trading opportunities, while our regulations guarantee solid protection of traders’ funds.
We also strive to provide competitive trading leverage, like narrow spreads, balanced leverage, and reasonable swap fees. Traders might be sure that every trading strategy is welcome at our platform, and we’re always ready to offer a helping hand.
Again, thank you for your feedback. Feel free to reach out if you have any questions or concerns.
Kind regards,
ActivTrades
Client Services
Ciao Martin Ermel,
Grazie per il tuo feedback e per aver condiviso la tua esperienza.
Siamo felici di sapere che consideri i nostri tassi swap giusti e bilanciati. In ActivTrades, ci impegniamo costantemente per mantenere delle condizioni di trading competitive in linea con gli standard di mercato, garantendo al contempo la trasparenza per tutti i nostri clienti.
In caso di domande o se desiderassi informazioni dettagliate sulla struttura dei nostri swap, non esitare a contattare il nostro team di assistenza. Siamo sempre a tua disposizione.
Cordiali saluti,
ActivTrades
Servizio Clienti
Hi there Enzo Pirozzi,
Thank you for sharing your experience.
We are glad to know that our technical support team provided you with clear and responsive assistance regarding trading conditions. At ActivTrades, we place great importance on ensuring that every client receives accurate information and guidance.
Should you have any further questions or require additional support, please feel free to contact our client support team at any time.
Kind regards,
ActivTrades
Client Services
“I was interested in whether the broker has something like trading bots to run strategies automatically. I traded on their custom app and sometimes at tradingview. Didn’t find something similar…”
Hello Alberto,
Thank you for your feedback.
MetaTrader platforms employ a specialized programming language, MQL, that allows users to create custom indicators and strategies. To support your interest in skill development, an MQL 5 language reference book has been provided.
Please note that our education section provides a variety of seminars and webinars that may enhance your learning. Feel free to explore them.
Best wishes for success in developing and applying your trading strategies. For any further questions, please contact us.
Kind regards,
ActivTrades
Client Services
“almost got shaken by rapid move in fx pairs when CPI got announced😲...glad I did not panick.
do not get emotional guys, spreads here are tight, the rest is your plan to succeeds”
Hi there Andrew Carter,
Thanks for sharing your experience!
It’s great to hear you stayed calm during the CPI announcement. That’s exactly the mindset that pays off in trading. You’re right, controlling emotions is key, and having a solid plan makes all the difference. We’re glad our tight spreads helped you handle the market moves smoothly.
Keep sticking to your strategy and trading smart!
Kind regards,
ActivTrades
Client Services
“Each lesson packs some serious educational punch that has me thinking and writing down the theories haha. but I cant watch all due to lack of time, but I try not to miss any mr wallace lessons.”
Hello there Manfredo Muñiz,
We really appreciate your kind words, and it’s great to hear that you’re enjoying the lessons and finding them valuable. Mr. Wallace will be happy to know his sessions are leaving a strong impression! We totally understand that time can be tight, but it’s awesome that you’re doing your best to follow along.
Keep learning at your own pace! Even a little consistency goes a long way. And if you ever miss a session, you can always catch up later in the archive section. Thanks for being part of our trading community!
Kind regards,
ActivTrades
Client Services
