Ciao Fulvio Nucci,
Ci fa piacere sentirti soddisfatto dei nostri spread sulle coppie dello yen.
Offrire prezzi competitivi su un'ampia gamma di strumenti, comprese le coppie forex, sia principali che minori, è per noi un'assoluta priorità. Sappiamo che, per trader specializzati come te, costi chiari e trasparenti sono essenziali per implementare efficacemente le strategie, e siamo felici che le nostre condizioni supportino la tua passione per il trading di queste coppie. Per monitorare lo spread in tempo reale di tutti gli strumenti che offriamo, consulta la pagina: activtrades.com/it/spreads-swaps.
In caso di domande sulle nostre condizioni di trading o per ricevere assistenza, non esitare a contattarci.
Cordiali saluti,
ActivTrades
Servizio Clienti
“Le opzioni di conto non sono tante come si potrebbe pensare, ma le condizioni di trading sono molto meglio rispetto ad altri. A me basta un conto individuale, perché non ci sono riquotazioni, e tutti i miei ordini di mercato e in sospeso vengono eseguiti in pochi millisecondi, letteralmente in un batter d'occhio. Gli spread sono piuttosto standard, con commissioni swap basse. Questa flessibilità fa risparmiare tempo.”
Ciao Rolando Arcuri,
Grazie mille per il tuo commento.
Apprezziamo il tuo feedback positivo riguardo ai nostri servizi.
In ActivTrades, ci impegniamo a offrire condizioni di trading allettanti, come spread competitivi e tariffe overnight basse.
Sappiamo quanto sia importante una veloce esecuzione degli ordini per ottenere il prezzo desiderato. Le nostre piattaforme sono progettate per fornire un'esecuzione rapida ed efficiente, con particolare attenzione a minimizzare slippage ed ordini in sospeso.
Ci fa piacere sentire della tua esperienza di trading con un Conto Individuale. Ti auguriamo un continuo successo.
In caso di domande, non esitare a contattare il nostro team di supporto. Siamo sempre a tua disposizione.
Cordiali saluti,
ActivTrades
Servizio clienti
“One of the turning points came when I started working with BRIDGERECLAIM. After weeks of frustration with poor support elsewhere, I was completely stuck.
But BRIDGERECLAIM took the time to understand my situation, genuinely listened, and took meaningful action. They kept me in the loop with consistent updates and, in the end, helped me resolve the issue.
Their support made all the difference.”
Hello there Roberto S,
Thank you for sharing your experience with our support team.
We’re pleased to know that our support specialist was able to assist you with your account and platform setup.
Certainly, we understand that effective support is key to a comfortable and less stressful trading experience. For this reason, we aligned its work with usual trading hours, Monday to Friday, 9:00 a.m. to 5:00 p.m. Traders can either communicate instantly with our AI assistant or request a direct connection to human support. Choose whatever suits you, we'll be happy to help.
Kind regards,
ActivTrades
Client Services
“I’ve always been the type who believes I can handle things on my own, but after spending weeks struggling with a platform issue, I realized sometimes you really do need the right help. A friend who’d faced a similar situation mentioned xwaxt.com, and reaching out to them turned out to be the best decision I could’ve made. From the very first response, their team was attentive, professional, and genuinely invested in helping me find clarity. They guided me step by step, kept me reassured throughout, and transformed what once felt stressful into a calm, effortless process. I couldn’t have imagined a more supportive experience.”
Hello there Aloys Adler,
Thank you for your feedback and for choosing our proprietary platform.
We are pleased to hear that the TradingView-powered interface meets your expectations and provides you with the tools you need for effective trading. Our goal is to offer clients both flexibility and advanced functionality, whether through our own platform or MetaTrader terminals.
If you have any further questions or require assistance, please do not hesitate to reach out to our client support team.
Kind regards,
ActivTrades
Client Services
“ActivTrades m’a séduit par ses conditions de trading avantageuses. Les spreads étaient plus serrés que prévu. Même lors de pics de volatilité, l’exécution est restée stable. J’ai également pu déposer et retirer des fonds sans aucun problème et sans commissions, hormis les frais de réseau. C’était ultra-rapide. Cette permanence compte plus que des promotions tape-à-l’œil.”
Bonjour FLecerf,
Un grand merci pour vos commentaires positifs.
Il est vrai que la fiabilité des services de trading prime sur les fonctionnalités additionnelles tape-à-l’œil, qui ne constituent pas le cœur du service. Cela concerne notamment les frais de transaction, l’exécution des ordres et les paiements. En privilégiant ces aspects, les traders peuvent tirer le meilleur parti de leur activité de trading. C’est pourquoi nous nous efforçons de proposer des frais de transaction raisonnables et un service de trading réactif. Grâce à notre collaboration avec des fournisseurs de liquidité de premier plan, nous garantissons des spreads compétitifs, même en période de forte volatilité, comme lors de publications importantes. Nous veillons également à limiter l’effet de glissement et les recotations dans un environnement de trading au rythme effréné. Le même principe s’applique aux paiements : des prix raisonnables et transparents, sans frais de dépôt ni de retrait de notre part.
Cela nous réjouit de voir que les traders mettent en avant ce qui compte vraiment. C’est un plaisir de vous avoir au sein de notre communauté.
Cordialement,
Le Service Client
d’ActivTrades
Bonjour Charles Delahaye,
Merci beaucoup pour vos commentaires chaleureux !
Nous sommes ravis d’apprendre que votre propre expérience vous a permis de comprendre pourquoi de nombreux traders nous recommandent. Chez ActivTrades, nous nous efforçons d’offrir un environnement de trading sûr, transparent et fiable, lequel s’appuie sur une expertise professionnelle et des plateformes adaptées aussi bien aux débutants qu’aux traders expérimentés. C’est toujours un plaisir de voir nos clients apprécier la valeur de nos services par eux-mêmes, plutôt que de simplement en entendre parler.
Nous vous remercions sincèrement pour votre confiance et avons hâte de continuer à vous accompagner dans votre parcours de trading !
Cordialement,
Le Service Client
d’ActivTrades
“this whole selection of platforms got me jumping from mt4 to mt5 and then to tradingview, but at least I am in my comfort zone now🧘♂️ appreciate the choices!”
Hello James B.,
We love to hear that you've found your comfort zone with us. Having so many platform choices can feel overwhelming at first. But that's precisely why we offer them! Every trader is unique and deserves to use the tools that fit their style best.
It's fantastic to know that after exploring, you've found the perfect spot. Our goal is to empower your trading, not complicate it. And remember, if you need help, we are always ready to assist.
Kind regards,
ActivTrades
Client Services
“Compte réel + graphiques tradingview : une combinaison idéale ! TV me donne un contrôle optimal sur mes transactions, et ce courtier accompagne bien ses clients.”
Bonjour Emile,
Merci d’avoir laissé votre commentaire.
Nous vous remercions pour vos retours positifs concernant nos services.
Nous sommes conscients de la popularité des graphiques TradingView, qui permettent à de nombreux traders d’effectuer des analyses graphiques pertinentes.
C’est pourquoi nous avons intégré l’accès à TradingView à nos comptes, dès lors que nous nous engageons à fournir un service de haute qualité à nos clients. En complément de TradingView, nous mettons à disposition plusieurs plateformes, parmi lesquelles MetaTrader 4, MetaTrader 5 et notre plateforme exclusive ActivTrader.
Si vous avez des questions, n’hésitez pas à nous contacter. Nous serons ravis de vous assister.
Cordialement,
Le Service Client
d’ActivTrades
“J’ai pu ouvrir et vérifier mon compte en moins d’une heure. Procédure très agréable et système pratique. Le dépôt initial pour un compte réel reste correct”
Bonjour Parfait Ratté,
Merci beaucoup d’avoir pris le temps de partager vos débuts chez ActivTrades.
Effectivement, nous attachons une grande importance à faire bonne impression dès le départ. Nous pensons que le processus d’inscription doit être aussi simple que possible, en supprimant les procédures superflues et en conservant uniquement ce qui est véritablement essentiel, conformément aux règles de sécurité en vigueur. Nous partageons cette même conviction concernant le dépôt minimum requis, afin de rendre le trading accessible à un public plus large, et pas seulement aux professionnels disposant d’un capital initial important.
Si vous rencontrez la moindre difficulté, n’hésitez pas à contacter notre équipe d’assistance. Nous sommes là pour vous accompagner à chaque étape de votre parcours de trading.
Cordialement,
Le Service Client
D’ActivTrades
“Ich schreibe, um meine Unzufriedenheit mit dem Support-Team Ihres Unternehmens formell zum Ausdruck zu bringen. Was ich dachte, dass es gelöst werden würde, wurde aufgrund des schlechten Managements schnell zu einem langen und ermüdenden Prozess.
Anstatt das Problem richtig anzugehen, sorgte die mangelnde Koordination des Teams für Verwirrung. Dies hat sich auf meine Wahrnehmung der Servicequalität Ihres Unternehmens ausgewirkt.
Ich hoffe, dass dieses Feedback dazu beiträgt, Ihr System zu verbessern, ich bin RESORUS dankbar, die alles gut gehandhabt haben.”
“They were pretty fast in responding to my questions about the trading central. It turned out they offer this tool absolety for free without any charges. I’m IN! o(*￣︶￣*)o”
Hello Livio L,
We are delighted to hear that you had a positive experience with our client support team and that they were able to assist you promptly with your questions about Trading Central.
We are proud to offer advanced trading tools, such as Trading Central. Providing access to such expert market analysis is a key part of empowering your trading decisions. However, please take note that this benefit is available as long as you maintain a balance of $1,000 or more in your trading account.
If you require any assistance, please don't hesitate to contact us.
Kind regards,
ActivTrades
Client Services
Ciao Roberto,
Grazie per il tuo gentile riscontro! Siamo felici di sapere che consideri la nostra app ActivTrader avanzata e facile da usare. Il nostro team si impegna molto per fornire un'esperienza di trading senza problemi ed è bello sapere che per te sta facendo la differenza.
Ci auguriamo di supportare il tuo percorso di trading e di continuare a migliorare la nostra piattaforma in base al feedback dei nostri preziosi trader, come te.
Cordiali saluti,
ActivTrades
Servizio Clienti
“i have my real account, i choose activtrader as my platfom and i can choose from many assets to trade. the choice is overwhelming, but I stick to what I know mostly.”
Hello Jens Rothschild,
Thank you for sharing your experience with us! We're pleased to hear that you find the process of getting started with your real account on the ActivTrader platform to be simple.
We understand that having a wide range of assets can feel overwhelming, and your strategy of sticking to what you know is a very disciplined approach. We aim to provide you with the choice and tools to explore when you're ready, while always ensuring a stable and reliable platform for your core trading. It's great to know that our platform supports your style, and we're here to assist if you ever wish to learn more about the other opportunities available.
Kind regards,
ActivTrades
Client Services
“ich beziehe mich häufig auf das MT5-Handbuch des Brokers, um die Abläufe im Hintergrund genauer zu verstehen...
Mir gefällt hier alles, aber die Spreads, mmh, sind bei einigen Paaren nicht so gering”
Hallo Theo Auer,
wir freuen uns über Ihren Kommentar.
MetaTrader 5 ist eine leistungsstarke Handelsplattform, deren Beherrschung Zeit und Mühe erfordert.
Um Ihnen den Einstieg zu erleichtern, bieten wir Ihnen ein umfassendes Handbuch, das alle wichtigen Informationen in übersichtlicher Form enthält.
Was die Spreads angeht, so sind wir bestrebt, diese so niedrig wie möglich zu halten, und es bleibt eine unserer obersten Prioritäten.
Wenn Sie Fragen haben, können Sie sich jederzeit gerne an uns wenden.
Mit freundlichen Grüßen
ActivTrades
Kundenservice
Hey there Ingvar Ekman,
Thanks for your review. We are glad to hear that you have found an asset you are comfortable trading with at ActivTrades. Providing the best trading conditions with the tightest spreads on all assets, including gold, is one of our main priorities.
We also recommend that you visit our webinars page to improve your skills even further. And if you have any questions, please get in touch with us.
Kind regards,
ActivTrades
Client Services
“Die meisten Orders werden zum gewünschten Preis oder besser ausgeführt, das ist super. Kein Dealing-Desk-Unsinn, sondern direktes automatisiertes Routing.”
Hallo Janis,
vielen Dank für Ihr Feedback.
Es freut uns sehr, dass Sie unsere Orderausführung als schnell und präzise empfinden.
Genau das ist unser Ziel: Wir verbinden unsere Trader innerhalb von Millisekunden mit dem Markt und stellen sicher, dass jede Transaktion zum angegebenen Preis ohne Slippage oder Re-Quotes ausgeführt wird. Unsere IBM-Cloud-Lösung ermöglicht eine schnelle Auftragsabwicklung und behebt Verbindungsprobleme. Durch die Implementierung dieser soliden Infrastruktur möchten wir zuverlässige Handelsdienstleistungen anbieten, bei denen sich Trader auf ihren üblichen Ablauf konzentrieren können, während wir uns um den Rest kümmern.
Zögern Sie nicht, uns zu kontaktieren, wenn Sie Fragen oder Bedenken haben. Ihre Meinung hilft uns, unsere Stärken und Schwächen zu erkennen.
Mit freundlichen Grüßen
ActivTrades
Kundenservice
Hello there Nikita Lepik,
Thanks a lot for sharing your thoughts with us!
We understand that many traders appreciate MetaTrader 5 for its advanced features and flexibility. It has been around for a long time and is very popular worldwide. At the same time, our ActivTrader platform was designed with a different idea in mind: to provide traders with a more straightforward, modern, and user-friendly experience while still offering powerful tools. Many clients appreciate it for its clean design and direct integration with TradingView.
Of course, it all comes down to personal preference, which is why we’re glad to provide multiple platforms for you to choose from. Whether you stick with MT5 or give ActivTrader another try, we’re here to ensure you have the tools you need to trade comfortably.
Thanks again for the feedback!
Kind regards,
ActivTrades
Client Services
“I was a little surprised to see spreads on ETH And BTC, they are lower! I am even trading btc here, its affordable, and other cryptos as well, they are offering some good prices.”
Hey there D-Flandin,
Thank you for your positive review of our crypto spreads. We know that competitive pricing is crucial, especially in the fast-moving crypto markets, so we work hard to ensure our spreads on major pairs like BTC and ETH are affordable for our traders. It’s great to know that this makes trading them with us a viable option for you!
If you have any suggestions or need assistance, don't hesitate to reach out.
Kind regards,
ActivTrades
Client Services
