Hello T Howard,
Thank you very much for your kind words about Activtrades!
It’s great to know you enjoyed spreads, withdrawals, and education on our platform.
We aimed to build a quality trading environment where traders can grow and enhance their performance. Our main responsibility is still to equip traders with efficient trading conditions and timely withdrawals.
Feel free to contact us if you need any assistance. Thank you for choosing Activtrades!
Kind regards,
ActivTrades
Client Services
“Ces derniers mois ont été très fructueux pour moi ici. Je ne sais pas si je les dois à mes compétences ousi je devrais remercier ActivTrades. Ils n'ont rien fait de particulier, mais ils ne m'ont pas non plus gêné d'une quelconque manière.”
Bonjour Amadou,
Merci pour vos commentaires sincères. Nous en sommes reconnaissants.
Ravis d'apprendre que ces derniers mois se sont bien passés pour vous. Et en toute honnêteté, nous pensons que vous avez vu juste quant à la façon de voir les choses : le rôle d'un courtier est de rester en retrait et de laisser votre stratégie fonctionner, sans surprise, sans friction, sans excuse. Si l'exécution des ordres, la stabilité de la plateforme et le service d’assistance font discrètement leur travail en arrière-plan, cela nous convient parfaitement.
Nous vous souhaitons beaucoup de réussite et restons à votre disposition si jamais vous avez besoin de quoi que ce soit.
Cordialement,
Le service client
d’ActivTrades
“Ein ganz passabler Broker, aber erwartet keine besonderen Funktionen oder Angebote. Es ist das Standardangebot: ein Handelskonto zu den üblichen Handelsbedingungen.”
Hallo Stefan Huber, danke für Ihr ehrliches Feedback! Wir legen Wert auf eine zuverlässige Abwicklung und eine solide Standard-Kontostruktur. Wir bieten aber auch Premium-Tools wie fortschrittliche intelligente Rechner, Indikatoren und eine direkte TradingView-Integration an, falls Sie daran interessiert sind. Wir würden Ihnen gerne dabei helfen, diese Möglichkeiten zur Aufwertung Ihrer Aktivitäten zu erkunden.
Mit freundlichen Grüßen
ActivTrades
Kundenbetreuung
Hello Ming Sjoerdsma,
Thank you for your feedback!
We are thrilled to hear that you found placing orders through ActivTrader to be so easy. Trading is challenging enough without having to struggle with the platform itself, so it is rewarding to know the experience allowed you to focus on the markets rather than the mechanics of execution!
Your insights remind us just how important a simple and user-friendly trading experience can be, and we truly hope that ActivTrader continues to support you on your trading journey!
Kind regards,
ActivTrades
Client Services
Hi Raniero L.,
Thank you so much for sharing your feedback! We are delighted to hear how much value you get from Wallace’s weekly sessions. Providing expert, flexible education that fits your schedule, whether you tune in live or catch up on recordings later, is something we take great pride in.
If you ever need any help, please feel free to contact us.
Kind regards,
ActivTrades
Client Services
“ActivTrader ist eine Plattform, auf der ich mich vom ersten Tag an sicher gefühlt habe. Die Navigation war intuitiv, alle Schaltflächen sind übersichtlich angeordnet. Ich musste keine Anleitung lesen. Der Zugang zu so vielen Ressourcen ist ein großer Vorteil.”
Hallo Theo Zippe,
Danke, dass Sie Ihre Erfahrungen mit uns geteilt haben.
Wir freuen uns zu hören, dass ActivTrader vom ersten Tag an intuitiv war. Eine Handelsplattform sollte den Benutzern helfen, klar und sorgenfrei zu handeln, und sie nicht dazu zwingen, lange nach grundlegenden Funktionen suchen zu müssen.
Es ist auch gut zu wissen, dass die Navigation, die Anordnung der Schaltflächen und der Zugang zu verschiedenen Anlageklassen einen positiven Eindruck bei Ihnen hinterlassen haben. Genau dieses Gleichgewicht zwischen Benutzerfreundlichkeit und Marktvielfalt ist unser Ziel.
Danke, dass Sie sich für ActivTrades entschieden haben. Falls Sie Hilfe mit den Plattform-Tools oder den verfügbaren Instrumenten benötigen, hilft Ihnen unser Team gerne weiter.
Mit freundlichen Grüßen
ActivTrades
Kundenbetreuung
Hi there TLange,
Thank you very much for your feedback.
It’s great to hear that you’re enjoying your time at TradingView. We aimed to provide access to various platforms, so every trader will find what suits them best. Regarding the login issue, we understand how frustrating it can be to log in to the platform every time. Unfortunately, it’s an issue on the terminal's side. However, we’re always ready to help with any other matter. Just message our support team in the live chat.
Kind regards,
ActivTrades
Client Services
Ciao C. Zetticci,
grazie per il tuo gentile feedback!
Siamo entusiasti di sapere che hai avuto un'ottima esperienza con il nostro team del servizio clienti. Per noi è molto importante il modo in cui ci relazioniamo con i nostri clienti e li supportiamo, perciò è davvero gratificante sapere che per te ha fatto la differenza!
Grazie di far parte della nostra comunità. Speriamo di continuare a offrirti un'esperienza di trading positiva!
Cordiali saluti,
ActivTrades
Servizio Clienti
“Non saepvo che avessero una storia tanto lunga! Dal 2001, wow! so che nel trading la concorrezna è alta. quindi significa che hanno una struttura perfetta.”
Ciao Raul Schott,
siamo orgogliosi del nostro percorso, iniziato nel 2001. Negli ultimi due decenni, ActivTrades ha lavorato duramente per costruire una infrastruttura di trading robusta e altamente competitiva. Per muoversi sui frenetici mercati finanziari è necessaria un'innovazione costante e la nostra attenzione è sempre stata rivolta all'offerta di liquidità di livello istituzionale, esecuzione rapidissima e strumenti di trading avanzati.
Se dovessi aver bisogno di aiuto, non esitare a contattarci!
Cordiali saluti,
ActivTrades
Servizio Clienti
Ciao Quintiliano Rizzo,
grazie per le tue belle parole!
Siamo felici di sapere che ti sono piaciute le nostre dirette sui mercati e i contenuti formativi online. Aiutare i trader a far crescere le loro conoscenze e la loro fiducia tramite approfondimenti pratici in tempo reale è una parte importante della nostra offerta.
Ed è particolarmente gratificante sapere che le lezioni hanno contribuito al tuo percorso di formazione. Speriamo che continuerai a trovare valide le nostre risorse formative mentre sviluppi le tue competenze di trading.
Grazie per aver scelto ActivTrades.
Cordiali saluti,
ActivTrades
Servizio Clienti
“Dass der Broker gut ist, lässt sich allein schon an zwei Faktoren erkennen: Schulungen und TradingView. Seit ich vor drei Jahren angefangen habe, gehört Activtrades auf TradingView stets zu den Top-Brokern. Ich hab mir ihre Schulungsangebote angesehen – diese Webinare sind alles andere als generische, KI-generierte „Guru-Trading-Sitzungen“. Das war mir wichtig – denn wenn der Broker keine guten Schulungen anbietet, wie soll man ihm dann bei der Ausführung vertrauen?”
Hallo Benedikt,
Vielen Dank für Ihre gründliche Bewertung und für Ihre Treue seit drei Jahren! Wir freuen uns sehr, dass Sie insbesondere unsere Schulungsinhalte hervorheben – das ist kein Zufall. Unsere Webinare und Marktanalysen werden von unseren eigenen Analysten und Handelsspezialisten erstellt und nicht extern in Auftrag gegeben oder ausgelagert. Unser Ziel ist es nämlich, in allen Bereichen dieselben hohen Standards einzuhalten – von den Schulungen über die Ausführung bis hin zur Zuverlässigkeit der Plattform.
Es freut uns auch sehr, dass unsere TradingView-Präsenz für Sie durchweg positiv war.
Nochmals vielen Dank für Ihr Vertrauen und dafür, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen mit uns zu teilen! Sie helfen damit auch anderen Tradern weiter.
Mit freundlichen Grüßen
ActivTrades
Kundenbetreuung
Hi E. Davies,
Thanks for sharing! It's awesome to hear that the ActivTrader terminal won you over. We built it to deliver a smooth, modern experience, so knowing it replaced MT4/MT5 for your daily trading is a huge win for us.
If you need any help, please get in touch with us.
Kind regards,
ActivTrades
Client Services
Ciao Max Bracher,
grazie per il tuo feedback.
È bello sapere che ActivTrader ti sembra affidabile per il tuo trading forex e che non hai problemi con l'invio degli ordini. Un'esecuzione rapida e trasparente rappresenta una parte importante dell'esperienza di trading, soprattutto quando si opera su coppie di valute.
Ci fa piacere che la piattaforma supporti le tue operazioni in modo semplice e pratico.
Se dovessi aver bisogno di aiuto con le impostazioni della piattaforma o gli strumenti per gli ordini, il nostro team è sempre a tua disposizione.
Cordiali saluti,
ActivTrades
Servizio Clienti
Hi there Mauro,
We highly appreciate your feedback.
Transparency and accessible trading conditions have always been one of our main values. While spreads on our website are indicative, we aim to deliver the tightest spreads to maximize traders’ gains on each trade. This applies to all asset categories, from forex majors to crypto and exotics.
We wish you good luck and continued success in your trading.
Kind regards,
ActivTrades
Client Services
Ciao Fosco T. Amoruso,
la formazione è un pilastro fondamentale in ActivTrades e andiamo molto fieri del nostro programma di webinar. Il nostro obiettivo è sempre stato quello di offrire approfondimenti di mercato pratici e di alta qualità, guidati da veri esperti del settore. Queste sessioni complete sono disponibili sia in inglese che in italiano, per assicurarci che la nostra comunità diversificata possa accedere a una formazione di alto livello nella lingua che preferisce.
Se dovessi aver bisogno di assistenza, non esitare a contattarci.
Cordiali saluti,
ActivTrades
Servizio Clienti
“I use two platforms. First, it is the broker's proprietary ActivTrader platform, and second is TradingView. TradingView I use for charting analysis, utilizingg custom indicators from vendors. And for order execution, I use the mobilhe app. It's just so smooth,”
Hello there Victor L.,
Thank you for taking the time to share your feedback with us!
We are pleased to hear that you have found an effective workflow by combining TradingView for your market analysis with the ActivTrader mobile app for order execution. We aim to provide flexible platform options that allow our clients to trade in the way that best suits their individual strategies and preferences.
It is especially encouraging to know that you find the mobile trading experience smooth and reliable. Delivering intuitive platforms and efficient execution across all devices remains one of our key priorities.
Thank you for your continued trust and support.
Kind regards,
ActivTrades
Client Services
“Trading terms are just average. Nothing to complain, but nothing to highlight, too. The most positive aspect of using this broker is how professional they are when handling withdrawals!”
Hey G. Pearce,
Thank you for your feedback! We're glad our withdrawal process met your expectations - reliability is a top priority for us.
We appreciate your honest take on our trading terms too, and always welcome specifics if there's anything you'd like to see improved.
Thanks for choosing ActivTrades!
Kind regards,
ActivTrades
Client Services
“found out about this broker on TradingView. It's among the few that has full integration with TradingView, and it has a reward, I think it sm smth like "Best CFD Broker in LATAM region"”
Hello Delfino,
We’re thrilled you found us through TradingView! Delivering a seamless integration and being recognized as the Best Broker in LATAM are achievements we're very proud of.
If you ever need assistance setting up or trading, our support team is here for you 24/5. Wish you great success in the markets!
Kind regards,
ActivTrades
Client Services
“S'ils proposaient plus d'options pour les comptes, la plateforme serait encore mieux. Les options proposées pour l’instant sont un peu limitées, mais le côté positif, c'est que les frais de transaction et les spreads sont faibles. Et le service est de bonne qualité”
Bonjour Philip Simon,
Merci d'avoir pris le temps de nous faire part de vos commentaires !
Nous apprécions la sincérité de vos retours et sommes heureux de constater que nos frais de transaction, nos spreads et la qualité globale de nos services répondent à vos attentes. Nous nous efforçons constamment d'offrir des conditions de trading compétitives ainsi qu'un service client réactif.
Nous apprécions également votre suggestion concernant les options de compte. Votre retour, comme ceux de nos autres clients, nous aide à mieux cerner la diversité de leurs besoins et de leurs attentes. Nous en tenons soigneusement compte dans l'évolution continue de notre offre.
Merci de votre confiance et de nous avoir fait part de votre expérience !
Cordialement,
Le service client
d’ActivTrades
“Activtrades is a solid broker with good execution speed. Been using them for a while now and didn’t experience any major issues. Withdrawals are processed well too, but slight delays may occur.”
Hello Pejo Fajdiga,
We are thrilled to hear that you are satisfied with our execution speed and overall service.
Regarding withdrawals, we always aim to process requests as quickly and efficiently as possible. While minor delays can occasionally happen due to external banking procedures or payment provider processing times, please rest assured that our team works diligently to minimize any inconvenience.
If you ever need assistance, our support team is always here to help!
Kind regards,
ActivTrades
Client Services
