“I was interested in whether the broker has something like trading bots to run strategies automatically. I traded on their custom app and sometimes at tradingview. Didn’t find something similar…”
Hello Alberto,
Thank you for your feedback.
MetaTrader platforms employ a specialized programming language, MQL, that allows users to create custom indicators and strategies. To support your interest in skill development, an MQL 5 language reference book has been provided.
Please note that our education section provides a variety of seminars and webinars that may enhance your learning. Feel free to explore them.
Best wishes for success in developing and applying your trading strategies. For any further questions, please contact us.
Kind regards,
ActivTrades
Client Services
“almost got shaken by rapid move in fx pairs when CPI got announced😲...glad I did not panick.
do not get emotional guys, spreads here are tight, the rest is your plan to succeeds”
Hi there Andrew Carter,
Thanks for sharing your experience!
It’s great to hear you stayed calm during the CPI announcement. That’s exactly the mindset that pays off in trading. You’re right, controlling emotions is key, and having a solid plan makes all the difference. We’re glad our tight spreads helped you handle the market moves smoothly.
Keep sticking to your strategy and trading smart!
Kind regards,
ActivTrades
Client Services
“Each lesson packs some serious educational punch that has me thinking and writing down the theories haha. but I cant watch all due to lack of time, but I try not to miss any mr wallace lessons.”
Hello there Manfredo Muñiz,
We really appreciate your kind words, and it’s great to hear that you’re enjoying the lessons and finding them valuable. Mr. Wallace will be happy to know his sessions are leaving a strong impression! We totally understand that time can be tight, but it’s awesome that you’re doing your best to follow along.
Keep learning at your own pace! Even a little consistency goes a long way. And if you ever miss a session, you can always catch up later in the archive section. Thanks for being part of our trading community!
Kind regards,
ActivTrades
Client Services
Hallo Paulus,
vielen Dank für Ihren Kommentar. Ihr Feedback hilft uns, unsere Dienstleistungen zu verbessern.
Wir freuen uns sehr über Ihre positiven Worte. Wir bieten verschiedene Kontotypen an, die jeweils auf die unterschiedlichen Bedürfnisse unserer Kunden zugeschnitten sind und zum Erfolg im Handel beitragen. Das Einzelkonto ist sowohl bei Anfängern als auch bei erfahrenen Retail-Tradern besonders beliebt.
Bei ActivTrades sind wir bestrebt, ein schnelles und sicheres Trading-Erlebnis zu bieten. Wir haben daran gearbeitet, die Möglichkeit von Re-Quotes und Slippage zu minimieren. Der Einfachheit halber können Kunden Konten in EUR, USD, SEK oder CHF eröffnen.
Das Angebot wettbewerbsfähiger Spreads bleibt eine unserer obersten Prioritäten. Wir freuen uns, dass Sie unsere Bedingungen für Ihre Trades attraktiv finden.
Wenn Sie Fragen haben, zögern Sie bitte nicht, uns zu kontaktieren. Wir stehen Ihnen jederzeit gerne zur Verfügung.
Mit freundlichen Grüßen
ActivTrades
Kundenservice
“The client support was competent. They answered all my questions. They gave some interesting tips on how to take advantage of their activtrader, functions like markekbuzz, market sentiment, etc.”
Hello there Elvin Lagerfeld,
We truly appreciate your positive feedback.
It’s great to hear that our client support team was able to assist you effectively and provide useful insights about the ActivTrader platform. Features like Market Buzz and Market Sentiment were designed to help traders make more informed and confident decisions, so we’re glad to know you found them valuable.
Thank you for choosing ActivTrades, we’ll continue striving to deliver the highest standard of service and support.
Kind regards,
ActivTrades
Client Services
“I don’t call myself consistent yet, just aware. That’s progress too, even if it’s quiet and unseen. Without activtrades online webinars, I’d not improve so much, especially Paul Wallace helped me to build my basic foundation, trading doesn’t need ap][plause, it needs honesty. Don’t lie to yourself, guys. I already withdrew some profits, crypto payment was lighting-fast and without bureacrcy.”
Hello there Martin Petersen,
Thank you so much for your honest feedback.
It’s great to know that webinars led by Paul Wallace helped you build a solid trading foundation, and that crypto withdrawals met your speed requirements.
We completely agree with your opinion; not every trading journey should be marked by terrific results. Every significant achievement starts with small, steady results. We’re here to support traders on their journey, providing all the necessary tools. Primarily, it concerns the education, which we tried to make more practical and professional, conducting live webinars with industry experts, such as Paul Wallace.
Also, we aim to provide fast and straightforward withdrawals. Crypto is a suitable choice if you value speed, anonymity, and want to cut redundant paperwork.
Again, appreciate your honest review. Make sure to get in touch with us if you need any help.
Kind regards,
ActivTrades
Client Services
“They're pro's. This I was able to see in the webinars, how do they percieve trading, as actiivitty that requires some effort. No HOLY GRAIL, smth valuable still.”
Hello there Fachtna O.
Thanks for your very thoughtful review.
You have perfectly captured the essence of what we aim to achieve with our education program. You are absolutely right, as there is no universal ""holy grail"" in trading. The financial markets are indeed a vast sphere, and successful trading is about finding a strategy that resonates with your unique personality, risk tolerance, and dedication. Our goal is not to provide a one-size-fits-all solution, but to equip you with the knowledge, tools, and diverse perspectives from our professional traders so you can develop your own edge.
Hearing that you consider our education the best part of your experience and that you actively engage with our webinars is the highest compliment we could receive. You can always rely on us for any assistance you may need.
Kind regards,
ActivTrades
Client Services
“I’m trading on an individual account and the spreads are pretty tight, but if I’m not mistaken the trading conditions may vary de[pending on regions, right? I mean I could use high leverage here, while my friend in the EU couldn't get access to such leverage. Anway, I’m not complainings, so far so good.”
Hello there Patrick Frei,
Thank you for your feedback and for bringing this to our attention!
You’re correct that trading conditions can vary slightly depending on the region, mainly due to regulatory requirements. However, the account offering itself is designed to remain consistent for all our clients, regardless of their location.
If you’d like more details or clarification on the account types available in your region, our support team will be happy to walk you through everything step by step.
Please don’t hesitate to reach out. They’ll ensure you receive all the necessary information!
Kind regards,
ActivTrades
Client Services
“Auszahlungen funktionieren gut und wenn man diese vor Mittag britischer Zeit beantragt, werden sie noch am selben Tag bearbeitet. Die Bank braucht etwa sieben Tage, also eine ganze Woche. Mit einer Karte dauert es in der Regel länger. Das war meine Einzahlungsmethode. Ich musste einen Ausweis und eine Stromrechnung einsenden, um meine Identität nachzuweisen. Obwohl ich nicht gerne Kopien meiner Dokumente versende, ist es für das KYC-Verfahren wichtig, weshalb ich es trotzdem getan habe. Alles gut.”
Sehr geehrter Sven Waechter,
vielen Dank für Ihre freundlichen Worte! Wir fühlen uns geehrt, Ihr bevorzugter Partner zu sein, und werden unser Bestes tun, um einen hohen Servicestandard aufrechtzuerhalten.
Mit freundlichen Grüßen
Dear Renato Espino,
Thank you for sharing your experience with us.
We’re thrilled to hear that your trading journey with ActivTrades will meet your expectations. Our goal is to make trading as straightforward and transparent as possible, so you can focus on your strategy without unnecessary complications.
We appreciate your trust in our proprietary platform. You can also connect your ActivTrader account to TradingView.
If you ever have questions about account types, trading models, or platform features, our support team will be more than happy to guide you.
Kind regards,
ActivTrades
Client Services
“I follow almost every webinar they hold, and would recommend it to anyone. not only beginners, but to everyone who is open to learning and improving.”
Dear Saffiro_S,
Thank you very much for your review of our educational and analytical resources.
We're pleased to know you found them useful in your trading.
Our primary goal is to provide traders with a broader range of essential tools to enhance their trading experience. Whether it's practical market webinars from industry experts, weekly technical and fundamental market insights, or tutorials, we ensure that traders will not be left one-on-one with the complex financial landscape.
Feel free to get in touch with our support team if you need any assistance. We're happy to see you on board.
Kind regards,
ActivTrades
Client Services
“Un compte individuel suffit largement. Je ne comprends pas pourquoi les gens se plaignent de la diversité des types de comptes. Sur cette plateforùe, je peux trader avec des spreads serrés, un effet de levier élevé et des swaps qui sont bas. C’est pas mal.”
Bonjour Lucas M,
Merci d’avoir laissé un avis.
Nous sommes ravis que votre expérience de trading avec le compte individuel ait été satisfaisante.
Chez ActivTrades, nous comprenons l’importance des frais de trading tels que les spreads et les swaps, et nous faisons tout notre possible pour les maintenir aussi bas que possible afin de favoriser des opérations fluides. Nous offrons également un effet de levier compétitif sur différents instruments, mais nous vous encourageons à garder à l’esprit qu’un effet de levier excessif comporte des risques. Veillez à toujours gérer les risques encourus avec prudence lorsque vous tradez avec un effet de levier.
Nous vous souhaitons beaucoup de succès. N’hésitez pas à nous contacter si vous avez des questions.
Cordialement,
Le service client
d'ActivTrades
“Allein aufgrund seines Auszahlungssystems war dieser Broker eine gute Wahl. Kartenzahlungen werden hier wesentlich schneller abgewickelt als bei anderen Anbietern. Möglicherweise weil ihr Hauptsitz im Herzen Europas angesiedelt ist.”
Hallo Ben Wagner,
Danke, dass Sie uns von Ihrer Auszahlung bei uns erzählt haben.
Es freut uns, dass Sie mit der Geschwindigkeit und Sicherheit zufrieden sind.
Unser Ziel ist eine zeitnahe Abwicklung von Ein- und Auszahlungen, da wir wissen, dass dies den Tradern sehr wichtig ist. Wir halten alle branchenüblichen Verfahren wie KYC und AML ein, um die Sicherheit aller Transaktionen zu gewährleisten. Tradern, die mit Zahlungsverfahren über Nicht-Banken vertraut sind und schnellere Auszahlungen wünschen, empfehlen wir die E-Wallets Skrill und Neteller sowie Kryptowährungen. Wir wissen aber, dass einige Trader Kartenzahlungen und Banküberweisungen bevorzugen, und bemühen uns deshalb besonders, ihre Anfragen zügig zu bearbeiten.
Unabhängig von der gewählten Zahlungsmethode stehen wir Ihnen gerne zur Verfügung, um den Vorgang reibungsloser zu gestalten. Bitte kontaktieren Sie uns jederzeit, falls Sie Unterstützung benötigen.
Mit freundlichen Grüßen
ActivTrades
Kundenbetreuung
“It’s great to have tradigview as the platform option here! Even this login problem, when you need to relogin everytime didn’t cast a shadow on this advantage P.S withdsrawals are fast”
Hello there Fisher Swanson,
Thank you so much for leaving us your feedback.
We take pride in giving access to various powerful and recognized platforms, including prominent TradingView. Regarding your login issue, unfortunately, it appears to be an issue on the platform's side. We continually work on improving our trading services and assure you that this issue has been taken into consideration.
If you face these login difficulties again, please feel free to contact our customer support team. We're here to assist you with any matter.
Kind regards,
ActivTrades
Client Services
Hello there Alan Henchy,
That’s great to hear, and thank you for sharing your experience!
We’re glad your withdrawal was processed smoothly without any extra steps. Building trust with our clients is very important to us, and feedback like yours shows we’re on the right path.
If you ever need help or have questions in the future, our team will be happy to assist!
Kind regards,
ActivTrades
Client Services
“ActivTrades mi ha sorpreso positivamente, dal momento in cui mi sono registrato, non ho avuto grossi problemi facendo trading qui. Il servizio clienti è stato proprio efficiente e utile... COMPLIMENTI! 💪”
Gentile AVenneri,
Grazie per le tue belle parole e per aver dedicato del tempo a condividere la tua esperienza.
Siamo felici di sapere che non hai riscontrato problemi nel tuo percorso di trading con ActivTrades e che il nostro servizio clienti è riuscito ad assisterti in modo rapido ed efficiente. Fornire un supporto affidabile e un ambiente di trading perfetto è una delle nostre principali priorità.
Se dovessi avere bisogno di ulteriore assistenza o in caso di domande, non esitare a contattarci in qualunque momento.
Cordiali saluti,
ActivTrades
Servizio Clienti
Dear Luigi U,
Thank you so much for leaving us your review.
We’re proud to be multi-regulated by recognised financial institutions, providing safe and credible trading services all over the world. This is what we strive to achieve because we understand how important it is for our traders to know that there is someone ready to back them up. As for trading costs, we maintain a transparent and reasonable approach, charging only variable spreads, depending on the current market conditions and asset type. You can learn about indicative spread by clicking on any asset in our website’s “Markets” section.
Please don’t hesitate to reach out if you have any questions or suggestions. We’re happy to see you on board.
Kind regards,
ActivTrades
Client Services
“On an invidual account spreads are very tight and I don’t lose a lot on trading costs. I wish they would already add a free swap account, I’m looking forward to it.”
Hello Louis Walsh,
We are pleased to hear that you are finding value in our competitive trading conditions, specifically noting our tight spreads and low costs. Providing efficient and transparent pricing is a key priority for us.
Regarding your point about a swap-free account, this option is indeed available for clients who require it. You can find full details, including the terms and conditions, on our website here: www.activtrades.com/en/tradingaccounts/islamic-account
If you are interested in this account type or have any further questions, please do not hesitate to contact us.
Kind regards,
ActivTrades
Client Services
“No doubts in the credibility of activtrades, but I though their spreads would be much better, the spreads were wider in london session and us session as well.”
Hello Santiago,
Thank you for your valuable feedback.
We appreciate your positive remarks regarding the credibility aspect. We are committed to complying with the most relevant international financial regulations to ensure legal transparency.
Regarding the difference between bid and ask prices, maintaining low spreads is one of our top priorities. Spreads may fluctuate due to market volatility, particularly during periods of increased activity such as the opening of the New York session for US stocks. We advise exercising caution during these times.
We wish you successful trading. If you have any questions, please do not hesitate to contact us.
Kind regards,
ActivTrades
Client Services
Hello there Preston,
Thank you for sharing your feedback!
We’re glad to hear you value our tight spreads. Maintaining competitive pricing, especially on major pairs like EUR/USD, is something we strive to provide for all our clients.
If you have any questions about our trading conditions, please don't hesitate to contact our support team at your convenience!
Kind regards,
ActivTrades
Client Services
