Hello there Amare Lynn,
Thank you so much for your kind words.
Providing timely and safe withdrawals has always been our top priority. We understand how important it is for our traders to earn the profits they deserve after winning difficult trading battles. That’s why we implemented a straightforward system for approving withdrawal requests and worked with top-tier banks to ensure fast transactions.
We highly appreciate your trust and support. If you ever need assistance, our team is always ready to help. Just message us in the live chat.
Kind regards,
ActivTrades
Client Services
“The spreads are literally starting from 0.5 pips, it’s tight! They don’t widen much even during market openings, meaning they strive to keep their fees low all the time. Commisions are not charged too”
Hello there Saulo Florez,
Thank you for your positive feedback.
We are pleased to hear that you value the competitiveness of our spreads and the consistency of our pricing conditions. Maintaining tight spreads, starting from 0.5 pips on major instruments under normal market conditions, is part of our commitment to providing cost-efficient trading.
While spreads may naturally fluctuate during periods of increased volatility or reduced liquidity, our objective is always to ensure fair and transparent pricing. We are also glad that you appreciate our commission-free structure, which helps traders manage overall transaction costs more effectively.
Your recognition of our efforts to keep fees competitive at all times is greatly appreciated. We remain committed to maintaining high standards of pricing transparency and execution quality.
Kind regards,
ActivTrades
Client Services
“I like education webinar i start watching them only last year in decemeber , but now doing this too. they make 5 - 6 webianrs each months ,its nicer I dont miss,”
Hello Imran_Vargas,
Thank you for sharing your experience!
We’re glad to hear that you’re enjoying our educational webinars and finding them useful. At ActivTrades, we strive to offer regular, high-quality webinars each month so traders can continue learning and improving their skills. It’s great to know that the schedule works well for you and that you’re able to make the most of it.
We appreciate your feedback and look forward to supporting your ongoing trading journey!
Kind regards,
ActivTrades
Client Services
“L’ouverture du compte a été facile et la procédure de vérification était simple. J’ai lu beaucoup d’avis positifs sur ce broker et j’ai été un peu surpris de constater à quel point la plateforme est accessible aux nouveaux traders”
Bonjour HugoFournier,
Merci d’avoir pris le temps de partager votre avis. Nous sommes ravis d’apprendre que vous avez trouvé l’ouverture de compte et la procédure de vérification simples et accessibles.
ActivTrades est un courtier primé, reconnu pour son engagement à proposer des conditions de trading fiables et un service d’excellente qualité. Nous vous remercions sincèrement pour votre fidélité, car votre soutien nous aide à continuer à nous améliorer et à offrir une expérience de trading positive.
Si vous avez des questions ou besoin d’assistance, n’hésitez pas à nous contacter.
Cordialement,
Le service client
d’ActivTrades
“Honestly, I was surprised by how good the trading terms were on the individual account, especially by the spread levels on the instruments in trade. Very thin”
Hi there Edgard L,
Thank you for sharing your experience and for giving our platform a try!
We appreciate your honest feedback regarding account eligibility and are glad to hear that, despite this, you found value in our platform, trading conditions, and cost structure. We aim to offer competitive spreads and transparent pricing across all available account types, so that clients can trade efficiently regardless of their account classification. Should your circumstances change in the future, our team will be happy to review your eligibility and discuss the options available to you.
Thank you for choosing ActivTrades, and we wish you continued success with your trading!
Kind regards,
ActivTrades
Client Services
“Anfänglich betrachtete ich es als Schwäche von ActivTrades, dass es nur ein einziges Konto für private Trader gibt. Ich glaube immer noch, dass dies ein Nachteil eines Brokers sein kann – jedoch nicht in diesem Fall. Wer die Trading-Bedingungen für diesen Kontotyp entworfen hat, verdient eine Gehaltserhöhung. Enge Spreads, keine Provisionen, große Auswahl, hervorragende Hebel … es ist ein Komplettpaket.”
Hallo F. Leiber,
vielen Dank, dass Sie sich die Zeit genommen haben, uns von Ihren Erfahrungen zu erzählen!
Wir freuen uns sehr, dass die Trading-Bedingungen einen positiven Eindruck bei Ihnen hinterlassen haben! Unser Ziel ist, Einfachheit mit wettbewerbsfähigen Spreads und einem ausgewogenen Umfeld für private Trader zu vereinen. Daher freut es uns sehr, dass unser Ansatz erfolgreich ist. Feedback wie Ihres bestätigt uns, dass wir auf dem richtigen Weg sind.
Mehr über die Gebühren erfahren Sie unter diesem Link:
https://www.activtrades.com/de/handelskonto-uebersicht
Sollten Sie Fragen haben, wenden Sie sich bitte an unseren Kundenservice. Wir wünschen Ihnen weiterhin viel Erfolg beim Trading!
Mit freundlichen Grüßen,
ActivTrades
Kundenservice
“it is always pleasure to talk in live chat...Chris, for some reason, he is the one who responds to me. Very professional guy.
If such pro ppl work at ActivTrades, no wonder the broker is popular!”
Hello there Fran Perkovic,
Thank you for your kind words and for taking the time to share your experience.
We are pleased to hear that your interactions via live chat have been consistently positive and professional. Providing clear, timely, and knowledgeable support is a key priority for us, and it is rewarding to know that this standard is reflected in your communication with our team.
Your feedback will certainly be shared internally. Recognition of professionalism and dedication motivates our staff to continue delivering high-quality service to all clients.
We appreciate your trust in ActivTrades and remain committed to maintaining the level of service that supports our reputation and long-term relationships with traders.
Kind regards,
ActivTrades
Client Services
“À certains égards, le courtier ActivTrades a rendu le trading plus simple. Pas de complications inutiles, juste un service solide et efficace. C’est fou le nombre de marchés qu’ils ont réussi à inclure sur différentes plateformes. Ils ont aussi des webinaires super utiles pour développer ma propre stratégie/
P.S. : les paiements marchent très bien aussi. Pas de retard ou quoi que ce soit d’autre”
Bonjour Robert Salmon,
Merci pour votre retour détaillé !
Nous sommes ravis d’apprendre que vous avez trouvé ActivTrades facile à utiliser tout en offrant une expérience de trading solide et fiable. Nous mettons tout en œuvre pour offrir un accès à un large éventail de marchés sur plusieurs plateformes, sans complexité inutile.
Nous sommes également ravis que nos webinaires éducatifs vous aient aidé à développer votre propre stratégie de trading, car la formation des traders fait partie intégrante de notre service. Nous sommes heureux d’apprendre que votre expérience de paiement s’est déroulée sans heurts et sans retards.
Nous apprécions sincèrement vos remarques et vous souhaitons beaucoup de succès avec ActivTrades.
Cordialement,
Le service client
d’ActivTrades
“Poter fare trading sui titoli del tesoro USA, un'offerta davvero fantastica.
Secondo me fra non molto andranno alla grande se le tensioni politiche continuano, la gente potrebbe perdere fiducia nel dollaro.
grazie activtrades”
Ciao Egidioandreola,
Ti ringraziamo per la tua recensione dettagliata e per aver scelto ActivTrades. Siamo lieti che la nostra offerta, inclusi i titoli del Tesoro americani, sia di tuo gradimento. Il nostro impegno costante è fornire un’ampia gamma di strumenti, capaci di adattarsi alle diverse strategie e visioni di mercato dei nostri investitori.
La nostra missione è garantirti gli strumenti, le piattaforme e l'accesso ai mercati globali necessari per eseguire le tue strategie in modo efficiente. Continuiamo a puntare su un'offerta di asset completa e variegata, assicurando al contempo i massimi standard operativi e un'assistenza clienti di primo livello.
Grazie per aver condiviso la tua esperienza. Siamo qui per supportarti nel tuo percorso di trading e ti invitiamo a contattare il nostro team di assistenza dedicato per qualsiasi necessità.
Cordiali saluti,
ActivTrades
Servizio Clienti
“Wow, their spread is indeed unbeatable!! Since I trade exclusively on European session, I seeked for good spreads there. For both dax index and euro pairs, spreads were aroudnd 1 pip, 2 pip at its max”
Hi there Klaudiusz,
Thank you very much for taking the time to share your positive feedback.
It’s great to know that you found our spreads offer suitable for your unique trading style.
We welcome traders with diverse strategies and styles. We totally understand how trading costs can be important, especially stable and tight spreads. That’s why, in cooperation with our top-tier liquidity providers, we try to deliver more efficient spreads during major trading sessions. We maintained this approach regardless of which trading assets our traders preferred, ensuring equal opportunities for everyone.
We wish you good luck with your forex and Ger40 trading. Feel free to reach out if you have any questions.
Kind regards,
ActivTrades
Client Services
“Oh, didn’t even expect to see everything on demo! I mean all analyytics, tools, features, everything was unlocked without depositing a cent. It helped me to practice! Thanks for this generosity!”
Hi there Ovidio Barros,
Thank you for your wonderful comment, too!
It’s our pleasure to offer a smooth, versatile demo trading experience.
We understand that traders need to examine every part of our services before making an important decision to replenish and start real trading. Therefore, traders can enjoy trading on industry-leading software, such as MetaTrader, in a safe demo environment, while utilizing free analytical and educational resources. However, it’s important to mention that more advanced trading tools, such as the pivot points indicator or the automatic pattern detector SmartPatter, are available only for live trading account holders.
Enjoy your trading and don’t hesitate to contact us if you need assistance!
Kind regards,
ActivTrades
Client Services
“Ich hatte nicht mit so viel Komfort gerechnet. Dem Erscheinungsbild des Brokers nach zu urteilen, handelt es sich um einen seriösen Broker, ich habe auch ihre Lizenzen für den Handel geprüft. Es ist alles in Ordnung, um im EWR zu handeln. Der Mitgliederbereich ist ebenfalls sehr gut, weil man hier auf eine Menge verschiedener Dinge zugreifen kann. Sie haben auch einen Vergleich aller Plattformen, so dass man die Unterschiede sehen kann, die sich vor allem in den Funktionen und nicht in den Spreads zeigen.”
Hallo Gustav G.,
vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen zu teilen!
Wir freuen uns sehr zu hören, dass Sie die Atmosphäre auf unserer Plattform insgesamt als sehr angenehm empfunden haben, insbesondere nachdem Sie sich die Zeit genommen haben, die regulatorischen Aspekte zu prüfen und unsere Zulassung innerhalb der EU zu bestätigen! Diese Gründlichkeit wissen wir wirklich zu schätzen. Es ist auch fantastisch zu wissen, dass unsere Handelsplattform-Tools für Sie hilfreich waren. Unsere Plattform-Vergleichsfunktionen wurden eigens entwickelt, um Tradern wie Ihnen dabei zu helfen, die Unterschiede zu erkennen und die Plattform auszuwählen, die am besten zu Ihrem Stil passt.
Ihr Feedback zeigt uns, dass wir auf dem richtigen Weg sind. Wir werden weiter daran arbeiten, unsere Trading-Services zu verbessern, um reibungslose und transparente Erlebnisse zu liefern!
Mit freundlichen Grüßen,
ActivTrades
Kundenservice
“C’était une expérience sympa pour un débutant. Tout était facile à comprendre et j’ai pu déposer des fonds sans problème. Le virement bancaire était l’option la plus sûre pour moi.”
Bonjour L_Enfant_De_Paname,
Merci pour votre retour positif !
Nous sommes ravis d’apprendre que votre expérience avec ActivTrades a été satisfaisante, en particulier du point de vue d’un débutant. Nous accordons une grande importance à la facilité d’utilisation de nos plateformes et de nos services, et nous sommes ravis que le processus de dépôt ait répondu à vos attentes. Les virements bancaires sont en effet très appréciés par nos clients car ils sont sûrs et fiables.
Nous vous remercions d’avoir pris le temps de partager votre expérience et vous souhaitons beaucoup de succès dans vos opérations de trading avec ActivTrades.
Cordialement,
Le service client
d’ActivTrades
“once you do proper DD, ur doubts, if you have them, will disappear. this broker adheres to regulations from several regulatory watchdogs.
Their custom trading platform works fast”
Hello Fritz Lexer,
Thank you for sharing your view. We’re pleased to hear that your research has given you confidence and that our regulatory framework stands out to you. Operating under multiple respected regulatory authorities is a key part of our commitment to transparency, client protection, and high operational standards.
We’re also glad you highlighted the performance of our proprietary ActivTrader platform. It’s designed to deliver fast execution along with advanced tools such as Progressive Trailing Stop, Bulk Position Management, a Market Sentiment indicator, and features like Pullback Entry, which provide additional flexibility compared to traditional MetaTrader environments. These tools are built to support traders in analyzing markets and managing positions more effectively.
Thank you for taking the time to share your experience with ActivTrades.
Kind regards,
ActivTrades
Client Services
Dear Christian,
Thank you for choosing ActivTrades. We deeply value your confidence in us and remain dedicated to delivering exceptional service every step of the way.
Best regards,
ActivTrades Client Services
“The most impressive thing is their asset selection. I didn’t count it precisely but it’s for sure more than average. I didn’t even know that in German they have ger50 and ger30 indices, besides ger40”
Hello Pavel Popescu,
Thank you so much for sharing your review.
Indeed, we didn’t forget to offer a rich asset selection to expand trading opportunities for our traders. By this, we tried to emphasize the importance of diversification in this rapidly changing financial landscape. Traders can choose among 1000+ assets across 7 major asset classes. This includes cash and futures-based equity indices, which are considered among the most liquid and technically sound trading instruments.
Regarding the GER40 index, we offer the new 2021 structure of Frankfurt Stock Exchange-listed 40 companies, while keeping the old GER30 index for familiarity and GER50 as our proprietary solution for further diving into the opportunities that the German stock market can provide. Note that futures for these indices are available only for the official underlying GER40.
Don’t hesitate to reach out to our support team if you have additional questions. Happy index trading!
Kind regards,
ActivTrades
Client Services
Ciao Dasio,
grazie per il tuo feedback preciso.
In ActivTrades, in realtà offriamo due piattaforme con l’interfaccia TradingView: la nostra piattaforma proprietaria ActivTrader e la piattaforma TradingView stessa. La scelta dipende interamente dai gusti e dalle preferenze dei trader. Noi ci sentiamo di raccomandare la nostra soluzione di trading proprietaria per un’esperienza più pratica e intuitiva. Per maggiori funzionalità, sentiti libero di usare direttamente TradingView. Ricorda però che l’abbonamento a TradingView va pagato separatamente; permette di accedere ad altre funzioni, come i dati di backtesting, gli indicatori personalizzati e altro ancora.
Siamo felici di averti tra noi!
Cordiali saluti,
ActivTrades
Servizio Clienti
“je trouve que mt5 est mieux que mt4…mais j'ai aussi testé le compte TV et PineEditor, tous les deux sont très sympa. On en est mtn à la version 6 avec une meilleure exécution des barres… Je prévois de bientôt passer entièrement à tv”
Bonjour T Bizier,
Nous savons que les traders peuvent avoir des préférences différentes, et c’est pourquoi nous mettons tout en œuvre pour proposer plusieurs plateformes performantes afin de répondre à tous les besoins. Notre objectif est de fournir à nos clients une technologie fiable et des conditions compétitives, quelle que soit la plateforme choisie pour leurs analyses et leurs transactions.
Si vous avez besoin d’aide pour passer des graphiques MT5 à ceux de TradingView, n’hésitez pas à nous contacter.
Cordialement,
Le service client
d’ActivTrades
“credo che, per i trader che non hanno esperienza, la piattaforma proprietaria del broker, ActivTrader, sia PERFETTA: il suo design pensato per l’utente e l’interfaccia ben strutturata semplificano il processo di trading”
Ciao Eusebio Parisi,
grazie per aver condiviso la tua opinione su ActivTrades e sulla nostra piattaforma proprietaria ActivTrader.
Siamo felici di sapere che hai trovato ActivTrader adatta ai trader che stanno ancora facendo esperienza. La piattaforma è stata sviluppata con una particolare attenzione alla chiarezza, per una navigazione intuitiva e con strumenti di trading essenziali, per aiutare gli utenti a concentrarsi sul processo di trading, senza inutili complicazioni. D’altro canto, offre funzionalità sufficienti a supportare la crescita, mano a mano che sviluppi le tue abilità di trading.
Ti siamo grati per il tuo feedback e per la fiducia che riponi in ActivTrades.
Cordiali saluti,
ActivTrades
Servizio Clienti
“Das ist genau die Art von Broker, die ich suche. Zuverlässig und anfängerfreundlich, mit allem, was ich für einen reibungslosen Start brauchte. Es gab keine Mindesteinlage, die Spreads waren eng, keine Provisionen. Die Handelsinfrastruktur war super. Umfassende Auswahl an Anlagewerten und Plattformen mit der Freiheit, alles für mich Passende auszuwählen. Das Gleiche gilt für Zahlungen. Ich hab es mir einfach gemacht und meine Visa-Karte benutzt. Das war so einfach, wie es aussah.”
Hallo Marko Kuhn,
vielen Dank, dass Sie sich die Zeit genommen haben, diese tolle Bewertung zu schreiben.
Es freut uns, dass unsere Angebote perfekt zu Ihren Bedürfnissen für einen reibungslosen Start gepasst haben. Wir sind stolz darauf, eine transparente und leicht zugängliche Handelsumgebung zu bieten, und freuen uns, dass Ihnen Merkmale wie der Verzicht auf eine Mindesteinlage, wettbewerbsfähige Spreads und eine unkomplizierte, provisionsfreie Struktur gefallen haben.
Außerdem freuen wir uns, dass unser Zahlungsprozess für Sie reibungslos verlief. Unser Ziel ist es, Ein- und Auszahlungen von Ihrem Konto so einfach und effizient wie möglich zu gestalten.
Vielen Dank, dass Sie sich für ActivTrades entschieden haben. Wir freuen uns darauf, Sie noch viele Jahre lang zu betreuen.
Mit freundlichen Grüßen
ActivTrades
Kundenbetreuung
