Hello there Pascual T,
Thank you for your feedback.
We’re glad to hear that you find the deposit requirements accessible. Keeping entry barriers reasonable is important so traders can start comfortably.
At the same time, we understand your comment regarding processing time. Depending on the chosen payment method, deposits may take longer due to external providers and banking procedures. We continuously work on improving speed while ensuring transactions remain secure and properly processed.
We appreciate your balanced perspective and your trust in ActivTrades. If you ever need assistance or want guidance on the fastest available funding options, our support team will be happy to help.
Kind regards,
ActivTrades
Client Services
“The activtrader (their trading app) is dope! Love the intrface! But the trading terms on the individual acc are excellent, too. Was surprised how tight the spreads are”
Hi there Adalberto Angelo,
Thank you for taking the time to share your feedback with us!
We are delighted to hear that you are enjoying the ActivTrader platform and its interface. Our team places strong emphasis on delivering a smooth and intuitive trading experience, alongside competitive trading conditions. It is also great to know that the spreads on the Individual account have met your expectations, as we continuously aim to provide efficient pricing across our instruments.
We appreciate your positive comments and your trust in our services!
Kind regards,
ActivTrades
Client Services
“First of all it’s of course their clean track record. Old broker with proven trading infrastructure. I tend to trust brokers that have been in the industry for more than 20 years and from Europe.”
Hi there Arthur C,
We highly appreciate you taking the time to leave us your feedback.
We recognize the importance of choosing a reliable broker with a solid trading infrastructure. ActivTrades is a multi-regulated broker, founded in Switzerland and headquartered in London. We take pride in our regulation by top-tier financial institutions and our long history. However, the main achievement is support from traders like you. This is what really motivates us to continue serving our traders worldwide and stay on track with current industry trends.
Again, thank you for your trust. It truly means a lot to us.
Kind regards,
ActivTrades
Client Services
“Il più grande vantaggio di activtrades fondamentalmente sono due cose:
la piattaforma TRADINGVIEW dove posso connettermi direttamente col broker
E probabilmente gli spread ridotti sui principali forex e indici.”
Ciao Tesaurio,
Grazie per aver dedicato del tempo a condividere i tuoi aspetti preferiti di ActivTrades.
In effetti, andiamo molto fieri dell'integrazione con le piattaforme leader del settore, come TradingView. Abbiamo cercato di integrare completamente questo motore di trading, in modo che i trader possano aprire e chiudere le operazioni direttamente in TradingView dopo aver completato la loro analisi. Basta semplicemente accedere con le proprie credenziali.
Inoltre, non abbiamo tralasciato di offrire le condizioni di trading necessarie, soprattutto gli spread competitivi, per garantire la trasparenza dei costi di trading. Maggiori informazioni su swap e spread sono disponibili al seguente link:
https://www.activtrades.com/it/spreads-swaps
Ti ringraziamo ancora per aver condiviso la tua opinione. Auguri per il tuo percorso di trading.
Cordiali saluti
ActivTrades
Servizio Clienti
“I connected my account with tradingview and now i trade directly from the tradingview app. It’s one of the few brokers that have integration with TW and this itself is a reason why people should consider activtrades seriously,. I think there is no need to mention how effective my trading became. Charting, executing, analysing all from one place.”
Dear Luis,
Thank you for sharing your experience.
We are pleased to hear that the integration with TradingView has enhanced your trading workflow. Providing clients with the flexibility to connect their ActivTrades account directly to TradingView is part of our commitment to offering advanced tools while maintaining reliable execution.
Being able to analyse charts, place orders, and manage positions within a single, familiar interface can significantly improve efficiency and decision-making speed. We understand how important it is for active traders to operate in an environment where charting and execution are seamlessly connected.
Your feedback confirms that this integration delivers real practical value, and we will continue to invest in technologies that enhance both performance and user experience.
Kind regards,
ActivTrades
Client Services
Ciao Leonardo V,
Grazie per il tuo riscontro positivo.
Siamo lieti di sapere che trovi i nostri webinar chiari, strutturati e accessibili, soprattutto come principiante. I materiali formativi costituiscono una parte essenziale del nostro impegno per aiutare i trader a migliorare la loro fiducia e comprensione dei mercati.
Il nostro obiettivo è presentare i complessi concetti del trading in un formato pratico e facile da seguire, mantenendo al contempo lo spessore professionale. Sapere che apprezzi questo approccio ci incoraggia.
Ti ringraziamo per la fiducia che riponi in ActivTrades e continueremo a sviluppare materiali formativi di alta qualità per i trader di ogni livello.
Cordiali saluti,
ActivTrades
Servizio Clienti
Hello there Amare Lynn,
Thank you so much for your kind words.
Providing timely and safe withdrawals has always been our top priority. We understand how important it is for our traders to earn the profits they deserve after winning difficult trading battles. That’s why we implemented a straightforward system for approving withdrawal requests and worked with top-tier banks to ensure fast transactions.
We highly appreciate your trust and support. If you ever need assistance, our team is always ready to help. Just message us in the live chat.
Kind regards,
ActivTrades
Client Services
“The spreads are literally starting from 0.5 pips, it’s tight! They don’t widen much even during market openings, meaning they strive to keep their fees low all the time. Commisions are not charged too”
Hello there Saulo Florez,
Thank you for your positive feedback.
We are pleased to hear that you value the competitiveness of our spreads and the consistency of our pricing conditions. Maintaining tight spreads, starting from 0.5 pips on major instruments under normal market conditions, is part of our commitment to providing cost-efficient trading.
While spreads may naturally fluctuate during periods of increased volatility or reduced liquidity, our objective is always to ensure fair and transparent pricing. We are also glad that you appreciate our commission-free structure, which helps traders manage overall transaction costs more effectively.
Your recognition of our efforts to keep fees competitive at all times is greatly appreciated. We remain committed to maintaining high standards of pricing transparency and execution quality.
Kind regards,
ActivTrades
Client Services
“I like education webinar i start watching them only last year in decemeber , but now doing this too. they make 5 - 6 webianrs each months ,its nicer I dont miss,”
Hello Imran_Vargas,
Thank you for sharing your experience!
We’re glad to hear that you’re enjoying our educational webinars and finding them useful. At ActivTrades, we strive to offer regular, high-quality webinars each month so traders can continue learning and improving their skills. It’s great to know that the schedule works well for you and that you’re able to make the most of it.
We appreciate your feedback and look forward to supporting your ongoing trading journey!
Kind regards,
ActivTrades
Client Services
“Ich fände es gut, wenn es mehr Webinare auf Deutsch geben würde, wie die englischen Webinare. Ich schaue beide, in meiner Muttersprache lernt man aber mehr. Auf jeden Fall Respekt an den Broker, dass das alles kostenlos ist.”
Hallo Leon Schneider,
vielen Dank für Ihr wertvolles Feedback. Wir sind sehr an Ihrer Meinung interessiert!
Wir wissen, dass es wesentlich einfacher ist, in der eigenen Muttersprache zu lernen. Obwohl wir bereits Webinare und Schulungsmaterialien auf Deutsch anbieten, wissen wir Ihren Vorschlag zu schätzen, dieses Angebot auszubauen.
Das Ziel von ActivTrades ist es, kostenlos hochwertige Schulungsressourcen bereitzustellen, um Trader aller Kompetenzstufen zu unterstützen. Ihr Feedback ist wichtig, damit wir unsere Leistungen verbessern und unserer internationalen Community einen noch besseren Service bieten können.
Danke für Ihre Unterstützung und dass Sie Teil der ActivTrades-Community sind.
Mit freundlichen Grüßen,
ActivTrades
Kundenservice
“L’ouverture du compte a été facile et la procédure de vérification était simple. J’ai lu beaucoup d’avis positifs sur ce broker et j’ai été un peu surpris de constater à quel point la plateforme est accessible aux nouveaux traders”
Bonjour HugoFournier,
Merci d’avoir pris le temps de partager votre avis. Nous sommes ravis d’apprendre que vous avez trouvé l’ouverture de compte et la procédure de vérification simples et accessibles.
ActivTrades est un courtier primé, reconnu pour son engagement à proposer des conditions de trading fiables et un service d’excellente qualité. Nous vous remercions sincèrement pour votre fidélité, car votre soutien nous aide à continuer à nous améliorer et à offrir une expérience de trading positive.
Si vous avez des questions ou besoin d’assistance, n’hésitez pas à nous contacter.
Cordialement,
Le service client
d’ActivTrades
“Honestly, I was surprised by how good the trading terms were on the individual account, especially by the spread levels on the instruments in trade. Very thin”
Hi there Edgard L,
Thank you for sharing your experience and for giving our platform a try!
We appreciate your honest feedback regarding account eligibility and are glad to hear that, despite this, you found value in our platform, trading conditions, and cost structure. We aim to offer competitive spreads and transparent pricing across all available account types, so that clients can trade efficiently regardless of their account classification. Should your circumstances change in the future, our team will be happy to review your eligibility and discuss the options available to you.
Thank you for choosing ActivTrades, and we wish you continued success with your trading!
Kind regards,
ActivTrades
Client Services
“Anfänglich betrachtete ich es als Schwäche von ActivTrades, dass es nur ein einziges Konto für private Trader gibt. Ich glaube immer noch, dass dies ein Nachteil eines Brokers sein kann – jedoch nicht in diesem Fall. Wer die Trading-Bedingungen für diesen Kontotyp entworfen hat, verdient eine Gehaltserhöhung. Enge Spreads, keine Provisionen, große Auswahl, hervorragende Hebel … es ist ein Komplettpaket.”
Hallo F. Leiber,
vielen Dank, dass Sie sich die Zeit genommen haben, uns von Ihren Erfahrungen zu erzählen!
Wir freuen uns sehr, dass die Trading-Bedingungen einen positiven Eindruck bei Ihnen hinterlassen haben! Unser Ziel ist, Einfachheit mit wettbewerbsfähigen Spreads und einem ausgewogenen Umfeld für private Trader zu vereinen. Daher freut es uns sehr, dass unser Ansatz erfolgreich ist. Feedback wie Ihres bestätigt uns, dass wir auf dem richtigen Weg sind.
Mehr über die Gebühren erfahren Sie unter diesem Link:
https://www.activtrades.com/de/handelskonto-uebersicht
Sollten Sie Fragen haben, wenden Sie sich bitte an unseren Kundenservice. Wir wünschen Ihnen weiterhin viel Erfolg beim Trading!
Mit freundlichen Grüßen,
ActivTrades
Kundenservice
Hello O'Sullivan,
Thank you for sharing your thoughts regarding our trustworthiness!
Regulation and transparency are very important for us! As a multi-regulated brokerage, we take pride in upholding high standards of security, compliance, and client protection. Beyond just regulation, we ensure our clients' funds are kept in reliable, segregated bank accounts, like those at Barclays, to keep your money safe. Plus, we offer our valued traders enhanced insurance protection that covers losses in the event of insolvency, with coverage exceeding $10,000 and going up to $1,000,000.
It is great to see that you appreciate these aspects when choosing and staying with us. If you would like to learn more about how we protect your funds, just follow this link:
https://www.activtrades.com/en/clients-funds-protection
Should you have any questions or suggestions, please contact our customer service team! They will be happy to assist you along the way.
Kind regards,
ActivTrades
Client Services
“it is always pleasure to talk in live chat...Chris, for some reason, he is the one who responds to me. Very professional guy.
If such pro ppl work at ActivTrades, no wonder the broker is popular!”
Hello there Fran Perkovic,
Thank you for your kind words and for taking the time to share your experience.
We are pleased to hear that your interactions via live chat have been consistently positive and professional. Providing clear, timely, and knowledgeable support is a key priority for us, and it is rewarding to know that this standard is reflected in your communication with our team.
Your feedback will certainly be shared internally. Recognition of professionalism and dedication motivates our staff to continue delivering high-quality service to all clients.
We appreciate your trust in ActivTrades and remain committed to maintaining the level of service that supports our reputation and long-term relationships with traders.
Kind regards,
ActivTrades
Client Services
“À certains égards, le courtier ActivTrades a rendu le trading plus simple. Pas de complications inutiles, juste un service solide et efficace. C’est fou le nombre de marchés qu’ils ont réussi à inclure sur différentes plateformes. Ils ont aussi des webinaires super utiles pour développer ma propre stratégie/
P.S. : les paiements marchent très bien aussi. Pas de retard ou quoi que ce soit d’autre”
Bonjour Robert Salmon,
Merci pour votre retour détaillé !
Nous sommes ravis d’apprendre que vous avez trouvé ActivTrades facile à utiliser tout en offrant une expérience de trading solide et fiable. Nous mettons tout en œuvre pour offrir un accès à un large éventail de marchés sur plusieurs plateformes, sans complexité inutile.
Nous sommes également ravis que nos webinaires éducatifs vous aient aidé à développer votre propre stratégie de trading, car la formation des traders fait partie intégrante de notre service. Nous sommes heureux d’apprendre que votre expérience de paiement s’est déroulée sans heurts et sans retards.
Nous apprécions sincèrement vos remarques et vous souhaitons beaucoup de succès avec ActivTrades.
Cordialement,
Le service client
d’ActivTrades
“Poter fare trading sui titoli del tesoro USA, un'offerta davvero fantastica.
Secondo me fra non molto andranno alla grande se le tensioni politiche continuano, la gente potrebbe perdere fiducia nel dollaro.
grazie activtrades”
Ciao Egidioandreola,
Ti ringraziamo per la tua recensione dettagliata e per aver scelto ActivTrades. Siamo lieti che la nostra offerta, inclusi i titoli del Tesoro americani, sia di tuo gradimento. Il nostro impegno costante è fornire un’ampia gamma di strumenti, capaci di adattarsi alle diverse strategie e visioni di mercato dei nostri investitori.
La nostra missione è garantirti gli strumenti, le piattaforme e l'accesso ai mercati globali necessari per eseguire le tue strategie in modo efficiente. Continuiamo a puntare su un'offerta di asset completa e variegata, assicurando al contempo i massimi standard operativi e un'assistenza clienti di primo livello.
Grazie per aver condiviso la tua esperienza. Siamo qui per supportarti nel tuo percorso di trading e ti invitiamo a contattare il nostro team di assistenza dedicato per qualsiasi necessità.
Cordiali saluti,
ActivTrades
Servizio Clienti
“Wow, their spread is indeed unbeatable!! Since I trade exclusively on European session, I seeked for good spreads there. For both dax index and euro pairs, spreads were aroudnd 1 pip, 2 pip at its max”
Hi there Klaudiusz,
Thank you very much for taking the time to share your positive feedback.
It’s great to know that you found our spreads offer suitable for your unique trading style.
We welcome traders with diverse strategies and styles. We totally understand how trading costs can be important, especially stable and tight spreads. That’s why, in cooperation with our top-tier liquidity providers, we try to deliver more efficient spreads during major trading sessions. We maintained this approach regardless of which trading assets our traders preferred, ensuring equal opportunities for everyone.
We wish you good luck with your forex and Ger40 trading. Feel free to reach out if you have any questions.
Kind regards,
ActivTrades
Client Services
“Oh, didn’t even expect to see everything on demo! I mean all analyytics, tools, features, everything was unlocked without depositing a cent. It helped me to practice! Thanks for this generosity!”
Hi there Ovidio Barros,
Thank you for your wonderful comment, too!
It’s our pleasure to offer a smooth, versatile demo trading experience.
We understand that traders need to examine every part of our services before making an important decision to replenish and start real trading. Therefore, traders can enjoy trading on industry-leading software, such as MetaTrader, in a safe demo environment, while utilizing free analytical and educational resources. However, it’s important to mention that more advanced trading tools, such as the pivot points indicator or the automatic pattern detector SmartPatter, are available only for live trading account holders.
Enjoy your trading and don’t hesitate to contact us if you need assistance!
Kind regards,
ActivTrades
Client Services
Ciao Gioele Grassi,
Siamo lieti di sapere che trovi favorevoli le nostre condizioni di trading. Puntiamo molto su spread vantaggiosi, come quelli che hai sperimentato sull'EUR/USD, proprio perché vogliamo offrire un'esperienza di trading che sia al contempo trasparente e accessibile a livello di costi. Ti confermiamo inoltre che non applichiamo commissioni sul Forex, proprio per permetterti di fare trading con una struttura costi semplice e senza sorprese.
Ti ringraziamo per aver dedicato del tempo a condividere la tua esperienza. Restiamo a tua completa disposizione per qualsiasi domanda o necessità di supporto.
Cordiali saluti,
ActivTrades
Servizio Clienti
