“J’ai pu ouvrir et vérifier mon compte en moins d’une heure. Procédure très agréable et système pratique. Le dépôt initial pour un compte réel reste correct”
Bonjour Parfait Ratté,
Merci beaucoup d’avoir pris le temps de partager vos débuts chez ActivTrades.
Effectivement, nous attachons une grande importance à faire bonne impression dès le départ. Nous pensons que le processus d’inscription doit être aussi simple que possible, en supprimant les procédures superflues et en conservant uniquement ce qui est véritablement essentiel, conformément aux règles de sécurité en vigueur. Nous partageons cette même conviction concernant le dépôt minimum requis, afin de rendre le trading accessible à un public plus large, et pas seulement aux professionnels disposant d’un capital initial important.
Si vous rencontrez la moindre difficulté, n’hésitez pas à contacter notre équipe d’assistance. Nous sommes là pour vous accompagner à chaque étape de votre parcours de trading.
Cordialement,
Le Service Client
D’ActivTrades
“They were pretty fast in responding to my questions about the trading central. It turned out they offer this tool absolety for free without any charges. I’m IN! o(*￣︶￣*)o”
Hello Livio L,
We are delighted to hear that you had a positive experience with our client support team and that they were able to assist you promptly with your questions about Trading Central.
We are proud to offer advanced trading tools, such as Trading Central. Providing access to such expert market analysis is a key part of empowering your trading decisions. However, please take note that this benefit is available as long as you maintain a balance of $1,000 or more in your trading account.
If you require any assistance, please don't hesitate to contact us.
Kind regards,
ActivTrades
Client Services
“i have my real account, i choose activtrader as my platfom and i can choose from many assets to trade. the choice is overwhelming, but I stick to what I know mostly.”
Hello Jens Rothschild,
Thank you for sharing your experience with us! We're pleased to hear that you find the process of getting started with your real account on the ActivTrader platform to be simple.
We understand that having a wide range of assets can feel overwhelming, and your strategy of sticking to what you know is a very disciplined approach. We aim to provide you with the choice and tools to explore when you're ready, while always ensuring a stable and reliable platform for your core trading. It's great to know that our platform supports your style, and we're here to assist if you ever wish to learn more about the other opportunities available.
Kind regards,
ActivTrades
Client Services
Hello there Nikita Lepik,
Thanks a lot for sharing your thoughts with us!
We understand that many traders appreciate MetaTrader 5 for its advanced features and flexibility. It has been around for a long time and is very popular worldwide. At the same time, our ActivTrader platform was designed with a different idea in mind: to provide traders with a more straightforward, modern, and user-friendly experience while still offering powerful tools. Many clients appreciate it for its clean design and direct integration with TradingView.
Of course, it all comes down to personal preference, which is why we’re glad to provide multiple platforms for you to choose from. Whether you stick with MT5 or give ActivTrader another try, we’re here to ensure you have the tools you need to trade comfortably.
Thanks again for the feedback!
Kind regards,
ActivTrades
Client Services
“I was a little surprised to see spreads on ETH And BTC, they are lower! I am even trading btc here, its affordable, and other cryptos as well, they are offering some good prices.”
Hey there D-Flandin,
Thank you for your positive review of our crypto spreads. We know that competitive pricing is crucial, especially in the fast-moving crypto markets, so we work hard to ensure our spreads on major pairs like BTC and ETH are affordable for our traders. It’s great to know that this makes trading them with us a viable option for you!
If you have any suggestions or need assistance, don't hesitate to reach out.
Kind regards,
ActivTrades
Client Services
“La plateforme ActivTrader est une plateforme qui surpasse les options MetaTrader…
Elle privilégie une expérience utilisateur fluide, et son stop suiveur progressif m’aide à mieux gérer les risques”
Bonjour Bastien,
Merci d’avoir partagé votre expérience avec la plateforme ActivTrader.
Nous sommes ravis d’apprendre que vous appréciez son design facile d’emploi et ses fonctionnalités avancées de gestion des risques, à l’instar du stop suiveur progressif. Chez ActivTrades, notre objectif est de fournir des outils innovants qui améliorent à la fois l’expérience de trading et la capacité à gérer efficacement les positions. Vos retours nous poussent à continuer d’améliorer notre plateforme afin de répondre aux besoins des traders qui recherchent fiabilité et efficacité.
Cordialement,
Le Service Client
d’ActivTrades
“My 1st broker and as I see will be the last. Full pack of tools, including comfortable platform and of course king for me -balanced trading terms. Not abusive leverage, target spread 0.5 for majors”
Hello there Arturo Angeles,
That’s really great to hear!
Starting with a broker that gives you a full set of tools and a platform you actually feel comfortable with makes a big difference. Balanced conditions like fair leverage and tight spreads on majors can really help keep trading more sustainable in the long run.
Glad to know your first choice already feels like the right one for the future!
Kind regards,
ActivTrades
Client Services
“Die Kapitaleffizienz hängt von der Margenstruktur und den Rollover-Richtlinien ab. Die ActivTrader-Plattform bietet flexible Margenanforderungen, wodurch ungenutzte Kapitalzuordnungen reduziert werden. Das macht Liquidität für den Einsatz in Multi-Asset-Portfolios frei. Mit anderen Worten: Ich kann mehr Positionen als üblich eröffnen, ohne zu viel echtes Eigenkapital zu binden. Deshalb sind sie mir unter vielen Mitbewerbern besonders aufgefallen.”
Hallo Ewald Brandt,
Sie haben einen wichtigen Aspekt unseres Angebots perfekt herausgestellt: Kapitaleffizienz. Wir haben die ActivTrader-Plattform speziell für erfahrene Trader entwickelt, da wir wissen, dass eine effiziente Kapitalallokation entscheidend ist, um Chancen in Multi-Asset-Portfolios optimal zu nutzen. Unsere flexiblen Margenanforderungen zielen darauf ab, den Anteil des ungenutzten Kapitals zu reduzieren und für unsere Kunden Liquidität verfügbar zu machen, damit sie ihre Strategien effektiver umsetzen können.
Wir sind bestrebt, diesen Standard an Exzellenz und Innovation weiterzuführen. Wenn Sie Fragen oder Anregungen haben, steht Ihnen unser engagiertes Kundensupport-Team jederzeit zur Verfügung.
Mit freundlichen Grüßen
ActivTrades
Kundenservice
Hello there L_Danzig,
Thank you very much for your kind feedback.
It's great to hear that you enjoyed the experience with our customer support service.
Indeed, one of our primary goals was to provide a prompt and helpful customer service experience. By integrating AI and human support agents, we ensure that every trader receives a response to their questions and that their issues are not left unattended.
Your choice of a platform and trading asset is great. Classic forex trading on the recognized and proven MetaTrader 4 platform remains a valuable option even today. However, you can still try a wide range of platforms and assets at our brokerage. For more information, please visit our website: https://www.activtrades.com/en
We appreciate having you as a part of our community. Happy trading!
Kind regards,
ActivTrades
Client Services
Hello Finbar Giollain,
Thank you for your feedback.
We are pleased that you value our trading platforms. Ensuring that trading orders are executed quickly and efficiently is one of our highest priorities. Trading with ActivTrades is available through several platforms, including our proprietary ActivTrader, MetaTrader 4, MetaTrader 5, and TradingView. Each platform is designed to address the diverse needs of traders.
We are glad that you find our webinars helpful. We recognize the importance of access to high-quality educational materials and therefore provide comprehensive learning resources.
If you have any questions, please do not hesitate to contact us.
Kind regards,
ActivTrades
Client Services
Hello there Isaia F.,
Thanks for your positive feedback!
Trading on a 5-minute timeframe really needs tight spreads and quick execution, so it’s good to hear the platform delivers that for you. It sounds like it’s working smoothly and is on point for your style.
Kind regards,
ActivTrades
Client Services
“For how long I've been trading, never seen a similar pack of trading platforms, leaving good trading costs.. Activtrades won my attention both in fair spreads and solid trading engines.”
Hello Mario Gloeckner,
Thank you for taking the time to share your positive feedback with us! Hearing such uplifting words from our traders truly motivates us to keep pushing ourselves.
We are absolutely delighted to know that you think our trading services stand out! It is great that you pointed out our tight spreads and the variety of platforms we offer. Having the right trading conditions and a comfortable environment is key to maximizing your earnings and enjoying a smooth trading experience. That is why we worked hard to keep our trading fees low while also providing a range of platforms, including our very own. We encourage you to take full advantage of our services and get the most out of them!
Should you have any questions or need help with our services, do not hesitate to contact us! Our team of dedicated support professionals will make sure to tackle your issues.
Kind regards,
ActivTrades
Client Services
“Here for affordable trading, and that is mainly the spreads for me, because I don't carry my trades to next day, I do intraday. On assets I trade, spreads are low, FX majors mostly. apprecaite.”
Dear Pryor Martin,
Thank you for the appreciation of our company! It shows us that we are moving in the right direction.
Kind regards,
ActivTrades Team
Ciao Artemio Genovese,
Ci fa piacere sentirti soddisfatto dei nostri spread sulle coppie dello yen.
Offrire prezzi competitivi su un'ampia gamma di strumenti, comprese le coppie forex, sia principali che minori, è per noi un'assoluta priorità. Sappiamo che, per trader specializzati come te, costi chiari e trasparenti sono essenziali per implementare efficacemente le strategie, e siamo felici che le nostre condizioni supportino la tua passione per il trading di queste coppie. Per monitorare lo spread in tempo reale di tutti gli strumenti che offriamo, consulta la pagina: activtrades.com/it/spreads-swaps.
In caso di domande sulle nostre condizioni di trading o per ricevere assistenza, non esitare a contattarci.
Cordiali saluti,
ActivTrades
Servizio Clienti
“Tout est parfaitement équilibré. Les spreads sont bas et l’effet de levier reste raisonnable. La diversité est préservée. Je constate avec satisfaction que l’offre ne se limite pas aux actifs traditionnels (comme le Forex) ou aux plateformes classiques (comme MetaTrader). J’ai découvert plein de nouvelles possibilités de trading, notamment les ETF sur la plateforme conviviale ActivTrader, et pour la première fois, je me suis connecté à TradingView”
Cher Sylvestre Roussel,
Merci beaucoup pour votre avis positif.
Nous sommes ravis que notre offre vous ait convaincu, tant au niveau de ses conditions de trading équitables que de ses fonctionnalités variées.
Notre objectif principal est de proposer une expérience de trading qui convienne à tous les traders, quelles que soient leurs préférences. Pour ce faire, nous proposons une gamme variée de CFD et de plateformes de trading, afin que chacun puisse choisir celle qui répond le mieux à ses besoins.
Nous avons également travaillé dur pour offrir des conditions de trading équitables. En proposant des options d’effet de levier flexibles et des spreads compétitifs, nous nous engageons à respecter l’une de nos valeurs fondamentales : assurer un service de trading honnête et avantageux.
N’hésitez pas à nous contacter si vous avez des questions. Nous jugeons essentiel de fournir un service d’assistance réactif et bienveillant à nos clients.
Cordialement,
ActivTrades
Service client
“I still on demo, but man… I feel ready now. I must praise their trding academy, so many good and useful webinars, so much focus on practical knowledge, not only theories”
Hello there Olindo Ferrari,
Thank you for taking the time to share your honest review with us! Receiving such high-rated reviews gives us an additional motivation to give you a better trading experience.
We are thrilled to hear that you enjoyed our trading academy! The main focus of our education was to spread the knowledge about markets to our beloved traders. Our educational materials might help any trader with their trading background. We have worked hard on it and made sure to include as much helpful information as possible to help you get a better understanding of trading with practical knowledge. The combination of a demo account and education is one of the best. Switch to the live account and start real trading whenever you feel ready for it!
Should you have any questions or need help, you can get in touch with our customer service anytime! The issues should be tackled, which is why we are here to help you out.
Kind regards,
ActivTrades
Client Services
“Die Einzahlung erfolgte ohne Probleme... sie war auch einfach. Ich habe die Bankkartenmethode verwendet und das Geld wurde sofort auf meinem Handelskonto angezeigt. Nicht viel, ich habe nur 200 Dollar überwiesen, um anzufangen. Ich weiß, dass das bei weitem nicht ausreicht, um richtig zu handeln, hoffe aber, dass es lange genug hält, damit ich echte und praktische Handelserfahrung sammeln kann”
Hallo Jonas Bütikofer,
vielen Dank für Ihr Feedback. Es bedeutet uns sehr viel.
Wir freuen uns, dass Ihr Einzahlungsvorgang reibungslos verlief. Wir bei ActivTrades wissen, wie wichtig ein sicherer und effizienter Einzahlungsprozess ist. Wir bieten eine Reihe von Überweisungsmethoden an, so dass Sie die Option wählen können, die Ihren Bedürfnissen am besten entspricht.
Wir verstehen, dass es etwas dauert, Erfahrungen im Echtzeithandel zu sammeln. Um Sie dabei zu unterstützen, bieten wir sichere und schnelle Handelsplattformen an, die einen reibungslosen Ablauf gewährleisten.
Wir wünschen Ihnen viel Erfolg beim Handeln.
Bei Fragen zögern Sie bitte nicht, uns zu kontaktieren.
Mit freundlichen Grüßen
ActivTrades
Kundenbetreuung
“Le service d’assistance est extrêmement réactif. Je n’avais même pas terminé de taper mon e-mail qu’au bout de 2 minutes, ils me demandaient déjà comment ils pouvaient me venir en aide Un service client très rapide.”
Bonjour à vous Joshua Frank,
Merci de nous avoir fait part de votre expérience.
Nous sommes ravis de savoir que notre équipe d'assistance a été en mesure de vous aider si rapidement. Fournir un service client réactif et proactif est l'un de nos principes fondamentaux, et nous sommes ravis d'apprendre que cela vous a fait bonne impression.
Si vous avez besoin d'une assistance supplémentaire ou si vous avez des questions, nous restons à votre entière disposition.
Cordialement,
Le service client
d'ActivTrades
“Oh, it’s hard to find a more relible and long-working! The service also didnt let me down. I like their assets offers and presence of top advanced platforms, like MT5 or tradingview. Great place ofc!”
Hi there Aden Randolph,
Thank you very much for your kind feedback.
We’re glad to hear that you liked our market range and platform offer.
We indeed took the credibility and safety matter seriously, operating under different recognized regulations, including the UK FCA and MiFID II. Furthermore, we offer robust security measures, such as negative balance protection, to add an additional layer of protection for our clients.
We didn’t save on the variety either, providing over 1000+ CFDs across 7 asset classes, popular names like Forex and stocks, or less frequently traded ETF funds and bonds. All these financial instruments can be traded on different platforms. We ensure a wider choice, offering a platform for the taste of any kind. You can see the direct comparison here: https://www.activtrades.com/en/comparison
Your feedback is an honour for us that we’re on the right track with our services. Thank you again for this.
Kind regards,
ActivTrades
Client Services
“Insgesamt habe ich hier gute Erfahrungen mit dem Handel gemacht, vom Handel selbst bis hin zu den Schulungsinhalten. Zu den Bedingungen kann ich nicht viel sagen, aber die Gebühren sind sehr niedrig, was großartig ist. Mit den Webinaren haben sie jedoch großartige Arbeit geleistet. Sie bieten Webinare in mehreren Sprachen an, darunter auch Deutsch, und nicht nur auf Englisch, wie es bei vielen anderen der Fall ist. Darüber hinaus besteht die Möglichkeit, alle bisherigen Webinare erneut anzusehen, was sehr hilfreich ist.”
Hallo Hagan W.,
wir freuen uns, dass Sie sich die Zeit genommen haben, uns Ihre Meinung und Erfahrungen mitzuteilen. Ihr Feedback ist für uns sehr wichtig, da es uns dabei hilft, herauszufinden, ob wir auf dem richtigen Weg sind.
Wir freuen uns sehr, dass Sie den Handel fantastisch fanden. Die Handelsbedingungen sind bei Brokern ein wichtiges Thema, und wir sind stolz auf die harte Arbeit, die wir geleistet haben, um Ihnen die niedrigsten Gebühren anzubieten. Viele unserer Kunden erwähnen dies, da es ihnen wirklich hilft, ihre Gewinne zu maximieren.
Was die Webinare angeht, so sind wir uns bewusst, dass unsere Trader aus allen Teilen der Welt kommen und nicht nur Englisch sprechen. Als weltweit anerkannter Broker mit Kunden aus aller Welt freuen wir uns, Webinare in mehreren wichtigen Sprachen anbieten zu können. Viel Spaß bei den Webinaren und denken Sie daran, sich weiterzubilden und zu verbessern! 😊
Wenn Sie Fragen haben oder Hilfe zu einem unserer Services benötigen, zögern Sie bitte nicht, uns zu kontaktieren. Wir helfen Ihnen gerne bei allen Anfragen weiter und freuen uns auch über Vorschläge!
Mit freundlichen Grüßen
ActivTrades
Kundenservice
