Addison Ross Reviews

Name: Addison Ross
Address: Berwick Rd Wooler Northumberland UK, ,, Berwick Rd Wooler Northumberland UK, ,, Wooler
Rating: 4.82

4.8 Rating 2,943 Reviews

95 %

of reviewers recommend Addison Ross

4.8

Based on 2,943 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

(0)1668 281014

Email:

sales@addisonross.com

Location:

Berwick Rd Wooler Northumberland UK, ,,
Berwick Rd Wooler Northumberland UK, ,
Wooler
NE71 6AH

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Addison Ross 1 star review on 22nd April 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“absolutely beautiful frame. Arrived the day after ordering, Will certainly use again. Thank you Addison Ross!”

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Posted 6 years ago

“Good quality products with a nice finish, well packaged & came quite fast.”

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Posted 6 years ago

“The silver plated twist frame is fantastic - beautiful design, well made and excellent presentation . Arrived the day after being ordered. Thank you Addison Ross - I will be recommending you......”

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Posted 6 years ago

“Beautiful frame and quickly delivered.”

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Posted 6 years ago

“Good quality product and fair pricing. Hopefully will use again.”

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Posted 6 years ago

“Excellent customer service with very quick and informative replies to my queries. Super fast dispatch to Italy. The room diffuser Frangipani Zing is absolutely wonderful, the jasmine fragrance takes me straight back to my days in India. So, so happy to have found this scent.”

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Posted 6 years ago

We're so pleased you love our Frangipani Zing Diffuser! Thank you so much for your lovely review! We're thrilled to be supplying you in Italy! Regards Sarah

Posted 6 years ago

“Lovely unusual frame. Very pleased with it..”

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Posted 6 years ago

“Amazing service, delivered so quick, informative tracking details. Frame exactly as described online, arrived in an attractive Addison Ross gift box and the uploaded print was perfect (and as I had ordered a rotating frame they had placed the print on both sides...bonus...great service. Will use again.”

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Posted 6 years ago

“As described good quality and delivered quickly”

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Posted 6 years ago

“Thank you for your beautiful things!”

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Posted 6 years ago

“Great purchase and excellent service”

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Posted 6 years ago

“I was trying to match an Addison Ross frame that someone had given me. Sarah was very helpful and thought she had identified it for me. It turned out that she was wrong (the one I bought was a different colour) but when I asked about returning it for a refund she immediately gave me a refund and said I could still keep the frame. I'm a bit disappointed that I haven't been able to match my original frame (it seems to have been discontinued) but the service was friendly and the refund generous.”

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Posted 6 years ago

“Excellent product and good value for money. Package really good.”

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Posted 6 years ago

“Excellent, swift and well-informed service throughout. Very smart packaging and a beautiful photo frame. Very pleased all round and would highly recommend.”

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Posted 6 years ago

“Beautiful item, easy ordering process and delivered quickly and on time.”

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Posted 6 years ago

“Fantastic customer service! When the frame arrived broken it was swiftly replaced with another without any issues at all. Very impressed both with their products and with their fantastic customer care.”

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Posted 6 years ago

“Beautiful photoframes, excellent quality, service and delivery from Addison Ross. I will definitely buy from them again”

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Posted 6 years ago

“Lovely frame, quick dispatch”

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Posted 6 years ago

“Very pleased with the product I purchased and for the immediate delivery. Very good service. Will be using Addison Ross again”

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Posted 6 years ago

“Excellent service and I am so very happy with my order. Customer service is exceptional and will be back for more. Great website to order with lots of choices.”

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Posted 6 years ago

Addison Ross is rated 4.8 based on 2,943 reviews