Addison Ross Reviews

Name: Addison Ross
Address: Berwick Rd Wooler Northumberland UK, ,, Berwick Rd Wooler Northumberland UK, ,, Wooler
Rating: 4.82

4.8 Rating 2,943 Reviews

95 %

of reviewers recommend Addison Ross

4.8

Based on 2,943 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

(0)1668 281014

Email:

sales@addisonross.com

Location:

Berwick Rd Wooler Northumberland UK, ,,
Berwick Rd Wooler Northumberland UK, ,
Wooler
NE71 6AH

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Addison Ross 1 star review on 22nd April 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent range, good prices. Super quick delivery”

Helpful Report

Posted 6 years ago

“Folks, its not everyone that likes to see their face in a frame, but as a 30th anniversary gift to my husband, he loved it. From the great selection at Addison Ross I picked a Grey pearl frame sent them a photo of us and a message and they done it all and sent it in a lovely presentation box. He was both surprised and delighted. Thank you Addison Ross for making this small idea very special”

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Posted 6 years ago

“Good quality, fast service.”

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Posted 6 years ago

“Lovely frame. Very high quality and I was able to add a photo for absolutely free to save me struggling to get it straight in the frame! Next day delivery for free!! And 10% off for signing up. And they messaged to let me know when it had been delivered to next door. Couldn’t fault the service”

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Posted 6 years ago

“This is the second frame I have ordered from Addison Ross - the quality is excellent, the delivery is fast and the items are very well packaged. The inclusion of a photograph is a bonus. I would definitely recommend to others and will use them again if the occasion arises.”

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Posted 6 years ago

Thank you so much for your very kind review, we really appreciate it especially in the current climate! Very kind of you! Sarah

Posted 6 years ago

“Fabulous products and an excellent service. Highly recommend.”

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Posted 6 years ago

“Lovely frame and at a reasonable price. Very quick delivery arrived next day”

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Posted 6 years ago

“Great quality picture frame, at a great value price point and very nicely packaged. Delivery was spot on the expected timescale.”

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Posted 6 years ago

“Absolutely thrilled with the quality of my enamel & silver frame”

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Posted 6 years ago

“Excellent product and excellent service.”

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Posted 6 years ago

“Beautiful frame and excellent customer service!”

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Posted 6 years ago

“The option of sending the photo.jpg and having it inserted into the frame of choice FOC is really smart. The frames were beautifully crafted and packaged. Could not rate the product and service high enough.”

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Posted 6 years ago

“Beautiful quality. Enhanced my parents wedding photo from 1928.”

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Posted 6 years ago

“Beautiful frame, and lovely to have photo included”

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Posted 6 years ago

“Beautiful, good quality photo frame. Very quickly dispatched and securely packaged, and clear website. Many thanks.”

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Posted 6 years ago

“Excellent Customer service and great quality product. Despite the fact that Addison Ross had package my frame really well, it arrived with the glass broken. I contacted them and spoke to a lovely lady who said they would send a new frame immediately. Every online retailer should take a leaf out of Addison Ross's book and remember that Customer service is utmost in securing further business. Highly recommend them”

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Posted 6 years ago

Thank you so much for such a lovely review we really appreciate it and your message has been forward to our "lovely lady" who was delighted with the kind compliment! Regards Sarah

Posted 6 years ago

“Excellent quality picture frame and great service, highly recommend”

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Posted 6 years ago

“Superb service. Quality frame, purchased as a gift. Beautifully wrapped, in a presentation box and then in a further branded outer box. Exceeded expectations. Will definitely use this company again. Thank you.”

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Posted 6 years ago

Dear Deborah Thank you so much for your very kind review we really appreciate your comments! Kind regards Sarah

Posted 6 years ago

“Very easy to order on line, quick (and free!) delivery and exactly what I’ve been looking for and just couldn’t find elsewhere. The ability to upload your photo was an added bonus - also free! A great way to send a present.”

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Posted 6 years ago

Thank you so much for your review, we're so pleased to hear you enjoyed your Addison Ross experience! Kind regards Sarah

Posted 6 years ago

“Excellent certificate frame and delivered next day”

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Posted 6 years ago

Addison Ross is rated 4.8 based on 2,943 reviews