Addison Ross Reviews

Name: Addison Ross
Address: Berwick Rd Wooler Northumberland UK, ,, Berwick Rd Wooler Northumberland UK, ,, Wooler
Rating: 4.82

4.8 Rating 2,944 Reviews

95 %

of reviewers recommend Addison Ross

4.8

Based on 2,944 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

(0)1668 281014

Email:

sales@addisonross.com

Location:

Berwick Rd Wooler Northumberland UK, ,,
Berwick Rd Wooler Northumberland UK, ,
Wooler
NE71 6AH

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Addison Ross 1 star review on 12th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to navigate site, wonderful product and very quick delivery. Thank you”

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Posted 4 years ago

“I wrote in asking a question but never got a reply back. I'm a repeat customer. Don't know why you have an inquiry box if you don't answer questions.”

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Posted 4 years ago

Dear Leon I'm very sorry you didn't get a reply, this is most unusual for us. I'm not sure when you sent the query but our office ours are 8am - 4pm Monday to Friday UK time. Please email your query to harry@addison-ross.com and in the mean time we will see where your query has gone. Regards Sarah Ross

Posted 4 years ago

“Lovely clock arrived, beautifully packaged, two days after ordering. Great service. Thrilled with purchase.”

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Posted 4 years ago

“Very beautiful quality product I am pleased with my purchase”

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Posted 4 years ago

“Very lovely photo and frame - quickly printed and sent. I love this service :) thank you x”

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Posted 4 years ago

“I was really pleased with the product (Toscana Midnight frame 5'' x 7'') which I'm giving to my elder daughter as a birthday present. The delivery was spot on time and the packaging and presentation truly impressive and superior. Many thanks to all involved. Peter Phillips”

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Posted 4 years ago

“All the frames I’ve searched for but never found, in one place, with the opportunity to have your favourite photos incorporated! Quick, efficient service with great quality & good value. Brilliant!”

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Posted 4 years ago

Thank you very much for your very kind review we really appreciate you taking the time for us. Kind regards Sarah Ross

Posted 4 years ago

Thank you very much for your very kind review we really appreciate you taking the time for us. Kind regards Sarah Ross

Posted 4 years ago

“Pleased with my order. Well packed with care. Order arrived quickly. Cannot fault anything.”

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Posted 4 years ago

“Excellent product, delivered safely and promptly.”

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Posted 4 years ago

“Excellent frame. Quality is superb. The communication was excellent from order to delivery. The packaging is a very high standard. Highly recommend and will revisit again”

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Posted 4 years ago

“We love the silver rhinestone photograph frames we bought from you.”

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Posted 4 years ago

“Finding the items and placing an order was very easy. Delivery was very quick, and the quality of my order is fabulous”

Addison Ross 5 star review on 9th March 2022

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Posted 4 years ago

“A lovely photo frame. Beautifully presented & packaged. An ideal gift.”

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Posted 4 years ago

“Poor customer service, none in fact! Have sent 2 emails regarding my order - no reply whatsoever. Mind you I spent over £100 on this order... Terrible, won't order again.”

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Posted 4 years ago

Dear Sir I'm so sorry you haven't had a reply from us, we've checked your order and we've looked at our records however I'm afraid we can see no correspondence from you regarding your order. Please do feel free to give us a call tomorrow on 01668 281212 and we will do our best to resolve your query. Yours sincerely Sarah Ross

Posted 4 years ago

“Great customer service. Absolutely thrilled with the size and Colour.”

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Posted 4 years ago

“Sent as a present. Delivered in good time with great information from the courier”

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Posted 4 years ago

“Absolutely lovely people. Loved the frame I purchased and of high quality. Unfortunately, the glass arrived shattered but it was dealt with swiftly. Thank you, I will buy again.”

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Posted 4 years ago

“Great quality products and order arrived very quickly. Well packed. Will be returning.”

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Posted 4 years ago

“Fantastic, user friendly website and swift delivery of my order. Will definitely recommend to family and friends. Thank you.”

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Posted 4 years ago

“I would love to give a review, but I bought a photo frame with a picture for a couples anniversary. The box was so gorgeous I didn’t want to open it to see what it was like. So fingers crossed the couple will love their present”

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Posted 4 years ago

Addison Ross is rated 4.8 based on 2,944 reviews