Addison Ross Reviews

Name: Addison Ross
Address: Berwick Rd Wooler Northumberland UK, ,, Berwick Rd Wooler Northumberland UK, ,, Wooler
Rating: 4.82

4.8 Rating 2,944 Reviews

95 %

of reviewers recommend Addison Ross

4.8

Based on 2,944 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

(0)1668 281014

Email:

sales@addisonross.com

Location:

Berwick Rd Wooler Northumberland UK, ,,
Berwick Rd Wooler Northumberland UK, ,
Wooler
NE71 6AH

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Addison Ross 1 star review on 12th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived beautifully packaged and definitely took the hassle out of gifting photos. My only niggle is when I unpacked the frames with photos in, it appeared that the photos had ink marks on them (people in photos looked to have face tattoos!). I took the photos out of the frames and the marks disappeared. It was due to the tight packing behind the photos, pressing the photos too closely against the glass. Easily fixed by taking some of the packing out however felt this should have been picked up prior to despatch to avoid unnecessary panic/disappointment, particularly if the order had been sent directly to intended recipients.”

Helpful Report

Posted 4 years ago

“A great product at a very reasonable price. Excellent customer service and rapid turnaround. I would not hesitate them, and would definitely use them again.”

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Posted 4 years ago

“Arrived very quickly, beautifully packaged. Lovely quality frame, would highly recommend, and will definitely buy from Addison Ross again.”

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Posted 4 years ago

“Lovely product. Came very quickly. Very happy with it and likely to make further purchases in the future.”

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Posted 4 years ago

“Lovely product & quick service”

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Posted 4 years ago

“Very prompt delivery and at a reasonable cost. Can’t comment on the quality of the clock yet”

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Posted 4 years ago

“Really pleased with the frame really lovely”

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Posted 4 years ago

“Really lovely photo frame, ordered it for my parents 60th anniversary to put their wedding photo in, was just what I was looking for, would definitely recommend you!”

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Posted 4 years ago

“Last year put all our wedding photos in Addison Ross frames and they look beautiful.. just ordered more frames for valentines for my husband and daughter- great quality and very happy with them. Photoshops planned next year for new arrival so will definitely be ordering more then. Big thank you to the team. Their customer service is also great.”

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Posted 4 years ago

“I am delighted with my picture and frame, was so pleased to get it so quickly, thank you. From Mrs Ann Wrightson”

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Posted 4 years ago

“Excellent fast delivery, beautiful silver and enamel frames, very carefully packaged. Customer service also excellent when they sorted out an immediate refund for me after I forgot to add my introductory discount code.”

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Posted 4 years ago

“I am extremely pleased with the product I purchased from you. Delivery was made very promptly. I would thoroughly recommend you as a company.”

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Posted 4 years ago

“The frames I bought are just fantastic and highly recommend the quality and service. Thanks Sharon”

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Posted 4 years ago

“Beautifully packed and presented frame which arrived the day after ordering! Frame itself exceeded expectations and proved itself to be excellent value for money.”

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Posted 4 years ago

“Very pleased with the mother of pearl picture frame. Came very quickly.”

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Posted 4 years ago

“Clock purchased as a present as was the note book , The photo frames I thought might have been a little darker blue but hey beautiful , very classy !”

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Posted 4 years ago

“Easy website. Quick delivery.”

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Posted 4 years ago

“Great quality, beautifully packaged and fast delivery. Am really impressed and will definitely recommend.”

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Posted 4 years ago

“Excellent photo frames combined also with very helpful Addison Ross staff”

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Posted 4 years ago

“Great customer service & lovely photo frame which was bought as a gift. Nice touch being able to upload a photo to be fitted into frame for you!”

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Posted 4 years ago

Addison Ross is rated 4.8 based on 2,944 reviews