“Bought car insurance this year as a very fair price, they have always had great customer service and when I have had to claim in the past they have been brilliant and efficient.”
“Bought car insurance over the phone and customer service was great thanks to Chris was able to set up my policy with ease even with a conviction on my licence ace insurance company”
“I really appreciate the way some of their UK-based customer service staff try to bring the quote down. Others from overseas location have a "take it or leave it attitude" so I politely end the call and try later.
I reinsured all my cars with Admiral because Admiral gave me a £20 credit during the first lockdown. It was a small gesture but that £20 earned then my goodwill and future business.”
“Very easy and quick to do. Quote was the best one around and provided some extra information which actually brought it down further. Customer service agents are knowledgeable and explain everything thoroughly. Would recommend”
“Rang to discuss my car renewal as it was a bit higher than others. Very helpful lady spent ages tweaking it for me to match the lowest & also I got an extra discount and cheap deal when I added my house insurance.”
“very helpfull as car has a remap , explained the options, as to the % increase 0-11% 11-25% 25%+ and the cost increase, I stopped at 460 bhp 14 % increase”
“Excellent customer service
Refunded all customers £25 because of covid ...vehicles not being used as frequently so they gave a good will gesture....not heard of any other companies doing the same..
They did try n match my new insurance company but couldn't...”
