“Was insured with Admiral for many years on a multicar policy. I had some no fault claims and they were very good in handling these.
I always had to call at renewal time to get a fair price.
Got rid of a car recently, so only wanted to insure one, the renewal was for 2 cars, 1@ £220, 1@ £180, the car I was keeping was £180. I had to call so that the other car was not renewed, then the price for the remaining car went up to about £230. I had already got a quote on Confused for £150, but Admiral would not budge on price (in the past they would not price match, but would usually get somewhere close, within about £20 and for ease I stuck with them) but alas not this time, so Aviva it was for me.”
“All went well until the renewal , I received a renewal price indicating a saving on last year, so I thought that was ok but I checked and received a cheaper quote elsewhere and proceeded with the new company . I could only cancel my renewal with Admiral by phoning them. At which point they offered a cheaper renewal price, so frustrating and time wasting. Why can’t these insurance companies just offer the best price at renewal?”
“The cover was good with lots of options but when it came to renewing my insurance, they were offering double what their competitors were and could only bring it down by £100.
The customer service was good and friendly but be aware that they won’t be your long term insurer and are not very competitive.”
