Affordable Lighting Reviews

Name: Affordable Lighting
Address: Unit 12 & 13 Arden Business Centre Arden Road, Alcester, Warwickshire
Rating: 2.39

2.4 Rating 33 Reviews

12 %

of reviewers recommend Affordable Lighting

Company Reviews

Questions

Metrics

2.4

Based on 33 reviews

Shipping & Delivery
Delivery Methods	Own Driver

Phone:

01789 766833

Email:

customerservice@affordablelighting.co.uk

Location:

Unit 12 & 13 Arden Business Centre Arden Road
Alcester, Warwickshire
B49 6HW

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Affordable Lighting 1 star review on 24th June 2024

Ken

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very disappointed in the quality of this product for the price at which it is offered. The light fixture was light-weight and flimsy. I will be returning it to purchase a more solid product at a cheaper price elsewhere.”

Helpful Report

Posted 10 years ago

“I was not impressed that I had to arrange my own courier to return a light to you at a cost of almost £15!”

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Posted 11 years ago

i'm sorry the light was not suitable, we post out free but it is up to the customer to return unwanted goods

Posted 11 years ago

“I received my goods promptly but when I informed the company that one of the items was faulty and asked for a replacement, I have not had a response (as yet). I reserve judgment until I get a response. My invoice states that I must inform them within 48hrs if goods are faulty. I have done so.”

Helpful Report

Posted 11 years ago

hello it's been well over a month since we exchanged your lights within 48 hours, could you please edit your review now so people can see we keep our promises, thank you

Posted 11 years ago

“Wasn't kept up to date with the delivery arrangements and had to phone up to find out what was happening.”

Helpful Report

Posted 11 years ago

Thank you for leaving a review, we did e-mail you regarding the 2 day delay with your order, unfortunately you did not leave a contact telephone number, as we would have also phoned you.

Posted 11 years ago

“Hello I've not left an eBay review as I felt the lamp was very poor design and too small to fit the wiring into it .each time I attached it to the mount the switch failed to work as the wiring was restricting the pull cord .after many attempts and modifying the pull cord switch I finally got it to work . Poor design not poor quality .”

Helpful Report

Posted 11 years ago

Thanks for leaving a review. Unfortunately all small wall lights will have a small back plate which does make it tricky to wire but as you said a little patience and the light should look great, Regards Jon

Posted 11 years ago

“Product arrived promptly and packaged well, but overall quality of the light was low and required assembly with very unclear instructions. Think the same quality / style at a highstreet retailer would have been £20-30 less. Wont be rushing back to order again.”

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Posted 11 years ago

“perhaps you should wait until the goods are actually received before you send out a survey!”

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Posted 11 years ago

“The item was delivered when expected. Fixing was no problem. I am satisfied with the product.”

Helpful Report

Posted 11 years ago

“Not yet delivered”

Helpful Report

Posted 11 years ago

“I was initally very happy with the service as the first item on my order was delivered very quickly and well packaged but the other item was out of stock for a month which I was informed of by email. I decided to wait for it but was not happy that I did not hear anything for over two weeks after the due date so I had to contact the company myself only to be told the item would be available by the end of that week. I still did not hear from the company so had to call again, I then decided to change to a different fitting which was cheaper which was delivered the next day which I was happy about. I was told I would be refunded the difference but I am still waiting at the moment but do not feel confident I will get the refund without further phone calls. After this experience I would not use this company again, which is disappointing as I thought they had a good website with lots of choice and good prices and free delivery, but unfortunately this has put me off using them in the future.”

Helpful Report

Posted 11 years ago

“Was pleased with the quick delivery but the product was slightly damaged on arrival... little marks around the outside of the light as well as tiny denting. Nothing too major but still not perfect as expected”

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Posted 11 years ago

“I am very pleased with my purchases. I will definitely buy more lights and recommend this site to family and friends.”

Helpful Report

Posted 11 years ago

“i have seen the same lights[ same spec] at B andQ.......ONLY £3 POUND CHEAPER.......cant see me shopping we you again”

Helpful Report

Posted 11 years ago

Affordable Lighting is rated 2.4 based on 33 reviews