Affordable Lighting Reviews

Name: Affordable Lighting
Address: Unit 12 & 13 Arden Business Centre Arden Road, Alcester, Warwickshire
Rating: 2.40

2.4 Rating 30 Reviews

10 %

of reviewers recommend Affordable Lighting

Company Reviews

Questions

Metrics

2.4

Based on 30 reviews


Shipping & Delivery
Delivery Methods	Own Driver

Phone:

01789 766833

Email:

customerservice@affordablelighting.co.uk

Location:

Unit 12 & 13 Arden Business Centre Arden Road
Alcester, Warwickshire
B49 6HW

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We bought a floor light for reading and the product is good, however, when it arrived the bulb was broken. I emailed affordable lighting and there was a quick response to the email saying that they would send us a replacement bulb. Unfortunately, that has not arrived so I went to my local electrical shop to buy one so that we could use the lamp. I am a little disappointed that they couldn't have dispatched the replacement first class, unless it is the postal service that is at fault.”

Helpful Report

Posted 9 years ago

we have sent a replacement out to you on Monday afternoon as promised. Let me know if it hasn't arrived by tomorrow please

Posted 9 years ago

“Service very good, and reasonably priced, but thought that product lacked refinement with the glass fittings! Regards Steve Ross”

Helpful Report

Posted 9 years ago

“I ordered 2 lights but, unfortunately, they were not in stock. The company emailed me to give me the option of waiting or cancelling my order. I chose to wait a few weeks and I am so glad I did as my lights are perfect and look great. I received another email telling me when they were dispatched and due to arrive. The arrived exactly when they said. Good overall service and product.”

Helpful Report

Posted 9 years ago

“I was not impressed that I had to arrange my own courier to return a light to you at a cost of almost £15!”

Helpful Report

Posted 10 years ago

i'm sorry the light was not suitable, we post out free but it is up to the customer to return unwanted goods

Posted 10 years ago

“I received my goods promptly but when I informed the company that one of the items was faulty and asked for a replacement, I have not had a response (as yet). I reserve judgment until I get a response. My invoice states that I must inform them within 48hrs if goods are faulty. I have done so.”

Helpful Report

Posted 10 years ago

hello it's been well over a month since we exchanged your lights within 48 hours, could you please edit your review now so people can see we keep our promises, thank you

Posted 10 years ago

“Wasn't kept up to date with the delivery arrangements and had to phone up to find out what was happening.”

Helpful Report

Posted 10 years ago

Thank you for leaving a review, we did e-mail you regarding the 2 day delay with your order, unfortunately you did not leave a contact telephone number, as we would have also phoned you.

Posted 10 years ago

“Hello I've not left an eBay review as I felt the lamp was very poor design and too small to fit the wiring into it .each time I attached it to the mount the switch failed to work as the wiring was restricting the pull cord .after many attempts and modifying the pull cord switch I finally got it to work . Poor design not poor quality .”

Helpful Report

Posted 10 years ago

Thanks for leaving a review. Unfortunately all small wall lights will have a small back plate which does make it tricky to wire but as you said a little patience and the light should look great, Regards Jon

Posted 10 years ago

“Product arrived promptly and packaged well, but overall quality of the light was low and required assembly with very unclear instructions. Think the same quality / style at a highstreet retailer would have been £20-30 less. Wont be rushing back to order again.”

Helpful Report

Posted 10 years ago

“Not yet delivered”

Helpful Report

Posted 10 years ago

“i have seen the same lights[ same spec] at B andQ.......ONLY £3 POUND CHEAPER.......cant see me shopping we you again”

Helpful Report

Posted 10 years ago

Affordable Lighting is rated 2.4 based on 30 reviews