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AG Woodcare Products Ltd Reviews

4.8 Rating 2,349 Reviews
95 %
of reviewers recommend AG Woodcare Products Ltd
4.8
Based on 2,349 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read AG Woodcare Products Ltd Reviews
Visit Website

Phone:

01789 778628

Email:

email@agwoodcare.co.uk

Location:

Unit 3, Waterloo Industrial Estate, Bidford-upon-Avon
Alcester
B50 4JH

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AG Woodcare Products Ltd 1 star review on 18th December 2025
Ava Atwood
AG Woodcare Products Ltd 1 star review on 3rd April 2024
MJ
AG Woodcare Products Ltd 5 star review on 6th January 2023
Daniel
AG Woodcare Products Ltd 5 star review on 6th January 2023
Jane
AG Woodcare Products Ltd 5 star review on 27th June 2022
James
AG Woodcare Products Ltd 5 star review on 27th June 2022
James
AG Woodcare Products Ltd 5 star review on 19th June 2022
Christine
29
Anonymous
Anonymous  // 01/01/2019
Excellent service/postage and good website
Helpful Report
Posted 4 years ago
I’ve ordered from AG many times in the past but this order was badly handled. 7 days after receding an AG email informing me that the item had been despatched I emailed AG as I still had not received the item. 24 hours later I had not had a reply and so I telephoned. I was told that they did have my email but from the conversation it appeared that it had been investigating. and despatched. Things do go wrong after the product has left the warehouse and I have no problem with that. However I was informed that it may have been marked as despatched as there was no tracking information. The AG chap said he would investigate. I heard nothing else so I phoned again either the next day or the day after to be told that the item would be with me later that day. Sure enough it arrived. So happy me. I will order from AG again but better communication would be helpful once a problem has been discovered.
Helpful Report
Posted 4 years ago
Thanks for the review Tony, we value your feedback. We actioned your email right away and sent the goods, which were still on target to reach you within the 2-5 working day period. However it was the carrier that let us both down this time, and therefore caused the parcel to arrive a day later than the 2-5 working day time frame. As a gesture of goodwill we will offer you a 5% discount on your next order, if you phone it through we will be more than happy to help you. We apologize on behalf of the carrier, and we will do our very best to avoid this happening in future.
Posted 4 years ago
Very helpful customer support and the Blanchon Maintenance oil I purchased is superb.
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Posted 4 years ago
Thank you, wonderful product - my range looks fantastic back to it's glory
AG Woodcare Products Ltd 5 star review on 1st October 2021
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Posted 4 years ago
Very prompt delivery.
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Posted 4 years ago
Easy to use website very good prices I will be back
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Posted 4 years ago
Ordering and receiving my wooden floor polish was straightforward.
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Posted 4 years ago
Village Green wood stain. Simple and effective.
AG Woodcare Products Ltd 5 star review on 26th September 2021
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Posted 4 years ago
Great service quick delivery and good price.
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Posted 4 years ago
Excellent service from AG Woodcare. Friendly and knowledgeable staff and quick delivery of their products. Thanks.
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Posted 4 years ago
I have used AG wood for a few years now and have always received packages very quickly. I’ve had trouble the last time due to lack of drivers but AG wood kept in contact and offered to refund me , I waited another week and they rang me to say it was on its way. I love their products, so I was really pleased
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Posted 4 years ago
Second time I've used AG Woodcare and happy with service both times. Good website, good product range, items in stock both times and delivered promptly well packaged.
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Posted 4 years ago
Prompt service and the product was as specified.
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Posted 4 years ago
Ordering system straight forward. Delivery efficient and on time.
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Posted 4 years ago
Easy ordering, quick delivery, very pleased
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Posted 4 years ago
Product was great but I paid extra for next day delivery and it didn’t come. When I phoned you apologised but there was no follow up or offer of a refund/ credit so for me no science of being looked after. Next time I won’t automatically come to you. If you’d sent an email follow up and refunded my postage you would have had a customer for life.
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Posted 4 years ago
The service was very very good , information was perfect and the product was also very very good. Highly recommend to restore a bad weathered oak door to good as new thanks very much. 5 stars excellent.
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Posted 4 years ago
Website was clear, products in stock and quick delivery. Perfect!
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Posted 4 years ago
It was easy to apply went on evenly, after the winter period I would perhaps be able to give a better review
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Posted 4 years ago
Easy to use web site, the polish arrived and I am highly delighted with it. I tried locally to get this Spray Shine, but alas I found no help what so ever. People complain that shops are closing, but if they don’t sell the products people want, then we will go online. Keep up the good work. Nina Guyatt.
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Posted 4 years ago
AG Woodcare Products Ltd is rated 4.8 based on 2,349 reviews