AG Woodcare Products Ltd Reviews

4.8 Rating 2,344 Reviews
95 %
of reviewers recommend AG Woodcare Products Ltd
4.8
Based on 2,344 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read AG Woodcare Products Ltd Reviews
Visit Website

Phone:

01789 778628

Email:

email@agwoodcare.co.uk

Location:

Unit 3, Waterloo Industrial Estate, Bidford-upon-Avon
Alcester
B50 4JH

Write Your review

Tell us how AG Woodcare Products Ltd made you happy
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
AG Woodcare Products Ltd 1 star review on 3rd April 2024
MJ
AG Woodcare Products Ltd 5 star review on 6th January 2023
Daniel
AG Woodcare Products Ltd 5 star review on 6th January 2023
Jane
AG Woodcare Products Ltd 5 star review on 27th June 2022
James
AG Woodcare Products Ltd 5 star review on 27th June 2022
James
AG Woodcare Products Ltd 5 star review on 19th June 2022
Christine
AG Woodcare Products Ltd 5 star review on 5th June 2022
Graham
28
Anonymous
Anonymous  // 01/01/2019
Order process was easy but, regrettably you despatch by Royal Mail who make no attempt at second delivery if you are not in and collection process is not easy. Other courier organisations re deliver, leave a mobile number to call, re arrange slot to your convenience, have easily accessible local depots etc. Basically I have not yet managed to get the delivery..............
Helpful Report
Posted 6 years ago
Ordered 750ml tin of Junkers Rustic oil, arrived within a couple of days, so pleased with delivery. Could have been packed better as had two big dents in the tin on arrival. Maybe a bigger box with more packing is required!
Helpful Report
Posted 6 years ago
The acid ,basecoat oil and uv oil arrived on a next day delivery as requested and paid for. However the safety kit comprising of goggles, gloves and mask were nowhere to be seen. Did say subject to availability but really all 3 items out of stock. Says more about bad stock control than anything else. This compounded by the 3 x 750ml tins of basecoat rather than the 2.5 litre. Was advised pre delivery of the lack of 2.5 litre tons but wasn't expecting no safety items at all on top of that
Helpful Report
Posted 6 years ago
I had requested and paid for next day delivery, before the end of the day. I did not receive my order until two days later
Helpful Report
Posted 6 years ago
Ordering system and communications fine but packaging pretty poor. Order contained 5 litre can of stripper which wasn't really protected and arrived well battered. No idea how close to splitting and leaking but badly bashed. Similar stuff ordered from others previously came bubble wrapped and in heat sealed poly bag
Helpful Report
Posted 6 years ago
Great product, however the tin was damaged in transit. More packaging required? Also my deliverh instructions were not put on the invoice/package label for the driver to read!
Helpful Report
Posted 7 years ago
I was a disappointed that the pint can was very damaged. Obviously damaged in the warehouse then packaged. For the £60 fee it was a poor show really!
Helpful Report
Posted 7 years ago
I can't review the product yet as it still has not arrived! For an online supplier I would have expected it to be delivered by now.
Helpful Report
Posted 7 years ago
HAVEN'T OPENED THE BOX YET BUT I PRESUME PRODUCT OK.
Helpful Report
Posted 7 years ago
Arrived in the 2 days, but surprised the Postman delivered it and not DPD courier as advised by email. The Royal Mail label says postage paid £2.85 on 26/7/16 and yet I had to pay £4.99! Perhaps the goggles etc. aren't FREE after all!
Helpful Report
Posted 7 years ago
The other £2 helps us cover postage and packaging costs. The £4.99 is a postage and packaging charge, overall it just about covers our costs on such small orders...
Posted 7 years ago
I tried on several occasions to speak with an adviser to discuss specific products. On every occasion a recorded message advising all telephone operatives were busy, regardless of my menu option choice, Frustrating, I did not speak to anyone other than a recorded messsage. When opening the parcel one of the tins containing stain had leaked during transit. Thankfully, the items were individually packed to a high standard, minimising any transfer to other products in the box. Fast delivery and a great range of products, I have used this Company several times without a glitch, until the latest order.
Helpful Report
Posted 7 years ago
Delay in delivery but no one informed me I had to chase it up
Helpful Report
Posted 7 years ago
Hard to reach by phone. Would be a good idea if stock availability was listed on website. My order was delayed because the item was not in stock and it would have helped if I knew before I made the order. Otherwise helpful and professional.
Helpful Report
Posted 7 years ago
Took ages to arrive
Helpful Report
Posted 7 years ago
only received today will have to come back to you
Helpful Report
Posted 7 years ago
Not much to say as I have not received the parcel. It might be slow or could be lost.
Helpful Report
Posted 8 years ago
I have not yet received the items ordered
Helpful Report
Posted 8 years ago
Arrived within 24 hours, many thanks.
Helpful Report
Posted 8 years ago
Product looks fine and as described. Not happy that the postage on the box is £2.80 and I paid over £6!
Helpful Report
Posted 8 years ago
sadly whilst the products ordered appeared to have been wrapped correctly we experienced leakage wish meant a little bit of messing around obtaining replacements
Helpful Report
Posted 8 years ago
AG Woodcare Products Ltd is rated 4.8 based on 2,344 reviews