“A much needed service effectively provided by AHA. Many appreciate the quality and deepavali sweets and savouries were excellent in taste. For many cost would be a consideration but hopefully with increased volume turnover this would be addressed.”
“Got the order on time , had problems with address but was sorted promptly. More focus needed on getting back to customers over phone, but overall good service. Thank you, enjoyed our Diwali delivery xx Happy Diwali to the Aha team 👍”
“The service was good and efficient. My only comment is the ordering was not straight forward. For eg, I was trying to order Vellaseedai and I kept clicking for a long time and finally it went through, but in the trolley it came as Seedai. I tried a few timed; I got frustrated in the end and left it. I thought it must have been one of those teething problems! Thank you.
Of course I would like to add that the products are delicious, melting in the mouth! Thank you”
Geetha,
Thanks for shopping with Aha Bazaar and thanks for taking time to write feedback. Please accept our apologies for the difficulty that you had during your order.
Just after a few days after launch of Aha Bazaar, there were some technical issues both at our end and with the payment partners including an issue with Barclays. All the issues impacted the customers of Aha Bazaar with poor performance and some payment rejections. I can confirm that all the issues are resolved and you will have pleasant experience in ordering products at Aha Bazaar.
We look forward for your continued support to Aha Bazaar.
Aha Bazaar Team.
Thank you very for placing an order with Aha Bazaar and thanks for taking time to write a review. This certainly helps in improving our services.
I appreciate you feeling that the products are a little expensive. All the sweets and savouries that are sold at Aha Bazaar are brought fresh from India. We don't bring them by ship and store them at our warehouse. All the sweets and savouries are made fresh only after customers place order. Given where we are, there are very limited courier options available from India and hence the courier cost is quite expensive. Unfortunately, that is reflected on the price.
Just to confirm that all our groceries (that you would generally buy at high street) like toor dal, atta chana dal, etc are cheaper at Aha Bazaar than the high street prices and other competitors websites.
Hope this gives some clarity.
We look forward for your continued support
“As an initial purchase found the items purchased delivered in good condition. Delivery was a bit delayed although it was stated within 3 days. Items were found to be satisfactory. Will purchase more items in the future. Best wishes to your team going forward and making it a success. Thank you.”
Thanks for shopping at Aha Bazaar. Thanks for taking time to write review. These reviews will certainly help.
As you may have realised, we have two types of products. One, groceries that we procure locally and stock it at our warehouse. They will be delivered within 3 days. The other type is Sweets and Savouries, freshly sourced from India, which will take between 5 to 10 days, depending on the day on which customers order. In order to maintain freshness of the sweets and savouries, we do not stock anything at our warehouse.
In your case, you have ordered a combination of both. Hence there is a possibility that your order may have got delayed. In addition, I have to admit that our communication was not clear enough in the beginning. We have now fixed the communication (both email communication and on the website).
Hopefully, this gives some clarity. We look forward to having your continued support.
