"Highly recommend this stay. Roni the host had gone beyond the what is required and made our stay a great one. Rino, the second host is such a warm guy who took care of our stay and made it all comfortable. Right from being polite, making arrangements, being proactive to offer all the amenities mentioned. I am definitely going back in! Roni had offered an extra room as complimentary while we only booked one room . Thank you Roni Brothers."

"Highly recommend this stay. Roni the host had gone beyond the what is required and made our stay a great one. Rino, the second host is such a warm guy who took care of our stay and made it all comfortable. Right from being polite, making arrangements, being proactive to offer all the amenities mentioned. I am definitely going back in! Roni had offered an extra room as complimentary while we only booked one room . Thank you Roni Brothers."

"Highly recommend this stay. Roni the host had gone beyond the what is required and made our stay a great one. Rino, the second host is such a warm guy who took care of our stay and made it all comfortable. Right from being polite, making arrangements, being proactive to offer all the amenities mentioned. I am definitely going back in! Roni had offered an extra room as complimentary while we only booked one room . Thank you Roni Brothers."

"One star cause there are too many issues with Airbnb as a host. \r\n\r\nLISTING NOT APPEARING\r\nIf I set certain search criteria: searching from October 1st for three three-month stays, my listing does not appear.\r\nAfter having contacted Airbnb multiple times, the issue is still there and they have handled the situation quite unprofessionally.\r\n\r\n\r\nHOSTING EXPERIENCES - AVAILABILITY NOT APPEARING\r\nSeveral guests wrote to me asking to book an experience on a certain day. Even though I have set it up on the calendar, it still didn\u00b4t show.\r\nAirbnb did not manage to fix or even understand the problem."

"One star cause there are too many issues with Airbnb as a host. \r\n\r\nLISTING NOT APPEARING\r\nIf I set certain search criteria: searching from October 1st for three three-month stays, my listing does not appear.\r\nAfter having contacted Airbnb multiple times, the issue is still there and they have handled the situation quite unprofessionally.\r\n\r\n\r\nHOSTING EXPERIENCES - AVAILABILITY NOT APPEARING\r\nSeveral guests wrote to me asking to book an experience on a certain day. Even though I have set it up on the calendar, it still didn\u00b4t show.\r\nAirbnb did not manage to fix or even understand the problem."

"One star cause there are too many issues with Airbnb as a host. \r\n\r\nLISTING NOT APPEARING\r\nIf I set certain search criteria: searching from October 1st for three three-month stays, my listing does not appear.\r\nAfter having contacted Airbnb multiple times, the issue is still there and they have handled the situation quite unprofessionally.\r\n\r\n\r\nHOSTING EXPERIENCES - AVAILABILITY NOT APPEARING\r\nSeveral guests wrote to me asking to book an experience on a certain day. Even though I have set it up on the calendar, it still didn\u00b4t show.\r\nAirbnb did not manage to fix or even understand the problem."

"I will avoid Michael Choong which original from Wimbledon, he has property in Troon, Prestwick, cessnock subway in glasgow and west lothian nearby Edi airport. (The known address are 9 and 17 Barassie Street, South Ayrshire Council, Scotland, KA10 6LU, United Kingdom \/ 48 Prestwick Road, South Ayrshire Council, Scotland KA8, United Kingdom). \r\nHe is nice at first but questioned me when the ground has some dust and ask did I clean the floor. However, you paid the cleaning service fee, he thought I am more easily to bully at. Michael is hard to communicate with. I changed my date, the host is not willing to refund the date I left I lost a lot of money, so please read the terms before booking. \r\nFor customer service, Abegail was impatient when she called to figure out the situation. The service is passed on to different people, and it is hard to track the situation all the time. Also, the efficiency of the customer service response is really slow. I will not recommend booking on Airbnb, or if you want to book, please try to avoid customer service; you thought they would help you get your money back, but they are the host side. However, I believe some customer service is responsible, such as Ana L., she is very helpful and caring and continues to do their job. She tried to help me in every way possible. Overall, I would try to avoid using Airbnb's customer service or pick your hosts carefully."