Airbnb Reviews

"I will avoid Michael Choong which original from Wimbledon, he has property in Troon, Prestwick, cessnock subway in glasgow and west lothian nearby Edi airport. (The known address are 9 and 17 Barassie Street, South Ayrshire Council, Scotland, KA10 6LU, United Kingdom \/ 48 Prestwick Road, South Ayrshire Council, Scotland KA8, United Kingdom). \r\nHe is nice at first but questioned me when the ground has some dust and ask did I clean the floor. However, you paid the cleaning service fee, he thought I am more easily to bully at. Michael is hard to communicate with. I changed my date, the host is not willing to refund the date I left I lost a lot of money, so please read the terms before booking. \r\nFor customer service, Abegail was impatient when she called to figure out the situation. The service is passed on to different people, and it is hard to track the situation all the time. Also, the efficiency of the customer service response is really slow. I will not recommend booking on Airbnb, or if you want to book, please try to avoid customer service; you thought they would help you get your money back, but they are the host side. However, I believe some customer service is responsible, such as Ana L., she is very helpful and caring and continues to do their job. She tried to help me in every way possible. Overall, I would try to avoid using Airbnb's customer service or pick your hosts carefully."

"We recently rented an Airbnb property in South Shields in the UK. On arrival, we were shocked to find that it was a slum. In the garden was an abandoned caravan, a dumped bath, discarded builder materials, a number of old wooden pallets, and a washing line of grubby sheets and towels.\nWe decided that if the property was so gross on the outside, then the standard of Covid cleaning on the inside would not be safe. The description of the property was not accurate.\nWe canceled the property immediately, without even checking in. After 3 days Airbnb have not had the courtesy to respond to my complaint.\nMy wife and I have stayed in many Airbnb properties world wide. NEVER AGAIN!!"

"We recently rented an Airbnb property in South Shields in the UK. On arrival, we were shocked to find that it was a slum. In the garden was an abandoned caravan, a dumped bath, discarded builder materials, a number of old wooden pallets, and a washing line of grubby sheets and towels.\nWe decided that if the property was so gross on the outside, then the standard of Covid cleaning on the inside would not be safe. The description of the property was not accurate.\nWe canceled the property immediately, without even checking in. After 3 days Airbnb have not had the courtesy to respond to my complaint.\nMy wife and I have stayed in many Airbnb properties world wide. NEVER AGAIN!!"

"Easy to use service and secure transactions.We had a wonderful trip that exceeded our expectations."

"Easy to use service and secure transactions.We had a wonderful trip that exceeded our expectations."

"Easy to use service and secure transactions.We had a wonderful trip that exceeded our expectations."