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Airparks Reviews

3.4 Rating 1,040 Reviews
51 %
of reviewers recommend Airparks
3.4
Based on 1,040 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Live Chat, Email
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Email:

customerrelations@holidayextras.co.uk

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Airparks 1 star review on 6th September 2021
Anonymous
Anonymous
Anonymous  // 01/01/2019
W
Helpful Report
Posted 11 years ago
I am about to send in a major complaint regarding this booking and the total indifferent attitude of rectifying a issue on the day of use I also will be adding a very poor rating to trip advisor that may help others not being treated the same
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Posted 11 years ago
I have not been yet? You get a "0" Please respond Have used your company in the past and found the staff great they get a "6"
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Posted 11 years ago
Very poor service could not get into the car park due to problems with barriers and leaving delay was 40 mins. Taken into account what we payed for week very poor service compared to other airport parking
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Posted 11 years ago
Cancelled booking as meet and greet service unavailable now
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Posted 11 years ago
I missed my flight and should have been given a refund of the parking fees I paid in advance. I only used the parking spot for two hours of the 3 days I paid for. No doubt you sold my spot to someone else and made double the money on it.
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Posted 11 years ago
Very late both collecting and returning the car - we had to wait 40 minutes on both occassions- really poor
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Posted 11 years ago
The hotel was very tired and in need of decoration and the carpark was that full I had to park on the no parking yellow diagonal lines and hope I didn't get clamped. The instructions for getting the bus back to the hotel were rubbish and it took me over an hour and numerous phone calls to find out where I needed to go. Won't be staying again
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Posted 11 years ago
Great company except when they subcontract to empark at standstead
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Posted 11 years ago
Quick easy to use site.. Highly recommended
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Posted 11 years ago
I have always been pleased with the service I have had from airparks
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Posted 11 years ago
Excellent, very easy to use. Easier than getting a taxi !!!!
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Posted 11 years ago
Ok on the way there , nightmare when picking it up. They parked it miles away in another long stay car park and took over an hour to locate car- had baggage n two v tired kids. Not using this company again.
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Posted 11 years ago
Paid to have meet and greet service at Birmingham airport, on the return of my car I was unsure where my car had been parked, I was told it had been parked in a car park, but I am sure it has been parked in a field, because the car was covered in mud, the driver said they had a few pot holes in the car park and it had been raining, the tyres, under the wheel archers and on the body had lots of mud on them, so they must have driven my car at high speed through these pot holes to get that much mud on it, I have taken photos should you want to see them, shall not be using your "car parking again" I paid good money to have my car parked in a car park not a FIELD. Regards Mr P Harvey Date booked 25th May 2014
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Posted 11 years ago
what a scam 2 hours delayed and ripped of for parking by £20.00
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Posted 11 years ago
Great service all went very smoothly will defo use you again thanks
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Posted 11 years ago
Booked online expecting easy access as reg recognised at entry.Did not happen.Had to contact "Help" who said you did not send over complete number plate Had to go thru same old rigmarole of obtaining ticket and presenting it on return causing delay both out and in .Not happy! What a waste of time.You dont need this extra stress.
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Posted 11 years ago
I had to cancel at last minute due to my wife becoming I'll and despite paying cancellation insurance they didn't want to know
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Posted 11 years ago
Great service and really friendly staff! Would use this service again and recommend it to others
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Posted 11 years ago
Why has this email arrived BEFORE we've used your facility ? Do you know what you are doing ? We had to make phone calls to get the booking done as we received no confirmation of the booking from you. Now i have had to recheck the dates as you seem to think i've already used the car park . You do not seem to be doing a great job so far , although you seem to be able to spam me with 10% off emails often. How about 10% back off this booking as a good will gesture . Regards Mr r. woolley
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Posted 11 years ago
Airparks is rated 3.4 based on 1,040 reviews