Airparks Reviews

3.4 Rating 1,039 Reviews
51 %
of reviewers recommend Airparks
3.4
Based on 1,039 reviews
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Airparks 1 star review on 6th September 2021
Anonymous
Anonymous
Anonymous  // 01/01/2019
Fine parking, but returning to car park at 01.30 Sunday morning was a scrum, not helped by several aircraft arriving around the same time. Will think again about using the T2 Long Stay. Have used several times before but not had this experience.
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Posted 8 years ago
You could get my name right on the email to start guys!!
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Posted 9 years ago
Yet again, even though I had pre-booked & pre-paid, when I put my ticket in the machine to exit the car park I was told I owed £185, & had to dash to the boot of the car to dig out my paperwork so I would be allowed through the barrier to exit...
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Posted 9 years ago
This is the second time i have used this site. Location is excellent, booking is easy and space ok however the bus system is hopeless. Bus took 40mins to pick up and drop off at terminal 1 completely overcrowded. Return journey waited 40mins at bus stop again overcrowded with driver complaining. Thought this was a blip but same second time. Made me late and frustrated for the flight. Return journey same as first 40mins. Tried customer services to find out why the 10min service was not arriving with no answer! You also have my name wrong it is Tomkinson.
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Posted 9 years ago
Actually booking was fine and I have used you many times before - but this e-mail was sent to C Elliott and I am not C Elliott. I am concerned that you have mixed up names and e-mail addresses.
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Posted 9 years ago
I dont know who Mr B Reeve is but it is not me my name is Mr Porter. I have scored this as poor because of that reason, If you cannot get this right it is a pretty poor service. My husband may have used Air Parks recently I am not sure. Please can you check your records and delete Portmalco from your data base. Thanks
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Posted 9 years ago
Non signposted portacabin at the side of a nondescript football pitch.took ages to find.will not recommend.
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Posted 9 years ago
Non signposted portacabin at the side of a nondescript football pitch.took ages to find.will not recommend.
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Posted 9 years ago
I got an email for mr. b cormack!! not even my name
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Posted 9 years ago
Poor customer service, as you have sent the email to the wrong email address!!! Careless Big mistake
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Posted 9 years ago
As yet I haven't used the service I have booked for, and I would appreciate it if you want my feedback that you addressed it to me personally and not some other random person on your list.
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Posted 9 years ago
even though i called the company to sent a bus to pick me up from the terminal before i reclaimed my luggage (which was the earlier opportunity as i couldn't get signal before) we had to wait half an hour - that's much longer than stated on the website
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Posted 9 years ago
parkin was full!
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Posted 9 years ago
We have used airparks (now purple parking) each time our car has been damaged, 1st time Airparks picked up the bill for the repair . Each subsequent time they have refused. Albeit only minor dents and scratches caused I would guess by fellow travellers opening car doors into the car next to theirs, suitcases being dragged between the cars. If you arrive back in the dark have a good torch , the car park is so poorly lit than you just cannot see incidents of minor damage. Damage has to be reported at the time of pick up! I think the lighting is so poor for a reason (i.e. so you cannot see any minor damage). We will not be using again
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Posted 9 years ago
When booking I understood the bus went every 10 minutes which turned out to be more like 25 minutes on the way out and we were given the wrong place to pick up the bus on the way back as we were given directions for North Terminal and we flew into South Terminal so we it was not a very good experience.
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Posted 9 years ago
On arriving at the car park the machine was broken which would have resulted in us being asked for payment when we had already prepaid on return. Inside the carpark in each section were signs to say no entry. In the end people were simply driving in and ignoring them. On return the driver of the bus was unbelievably rude. Probably wont use again.
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Posted 9 years ago
paid 38 pounds to park for 12 days, put ticket in on return and could hav paid 30 pounds think I will not use this service again. as this was with a discount someone making money from prebooking , no thanks
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Posted 9 years ago
On departure service excellent & all went smoothly. On return we had to wait over 20 mins although we had tel from Baggage Hall. Then they did not have a ticket for us to leave the car park. We paid that ourselves ! Said they would send me the £1 !! Not exactly what you would call 'Meet & Greet' service Regards… M.Jones
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Posted 9 years ago
Had to wait ages in the rain for a bus to pick us up when we arrived at the airport even after we had phoned to say that we had arrived we had to phone again and were told that a bus was on its way but as there were about 50 people standing one bus wasn't enough and the driver of the first bus was anything but pleasant we eventually got on the third bus not a pleasant experience having to wait with children in the rain after a long haul flight. Would I use flying scot again definitely not.
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Posted 9 years ago
Staff at Imagine Parking Liverpool were not expecting us as they had the wrong time down on their booking sheet! I had 08.00 printed on my confirmation and they had 13.00! And then their mini-bus was not available, so I had to drive my car to the airport and leave it with the man from Imagine to drive it back to the car park. I was just hoping the car didn't get damaged. Also, at the check-in desk they have a sign saying 'we are not responsible for cars parked outside' - well isn't that what you are paying them for, to look after your car? The cars are parked just metres from the public road and the gates appear to be open all day. Also far more expensive than parking at Manchester airport. I would not use this service again.
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Posted 9 years ago
Airparks is rated 3.4 based on 1,039 reviews