“Staff were helpful but Vehicle Reg was not recognised so I had to call assistance. Similarly when I returned the ticket didnt register I had prepaid so I had to call assistance again.”
“The service on departure was excellent. On our return, things didn't go quite as well! I had booked for one day shorter than required and agreed to pay the balance to the driver on collection, £7.50 being the amount. We then exited the airport with our baggage and waited 30 minutes for the car to arrive. The driver agreed not to charge the extra £7.50, which helped, but still slightly disappointed.”
“When booking the parking it didn't tell me anywhere that when you get to the airport it reads your number to let you in. I didn't know if I needed paperwork or anything. I rang the number on the email to find out how it actually worked, only to be told it was the wrong number and had to google the company to find the number!”
