“About what you'd expect from a Mid-stay Airport Parking.
However be cautious when booking on-line for one day- despite all of their promotions and "70% off" advertising it can more often than not be cheaper to just purchase on arrival rather than pre-book. I've ended up paying £29 to pre-book for 24 hours to go on business trips, only to find when I arrived at the site that it £20 if you pay on arrival!
The difference is minimal, but when you frequently need to travel it really can add up!”
“It was a pity that the number plate photo system did not work. I had to call the car park admin on exit, but they were pretty efficient and sorted things quickly.”
“not very helpful just said they had very little information didnt like that we had paid through holiday extras. tried to get us to pay them directly.”
“I'd pre-booked/pre-paid...only to find when I arrived at the car park (one I've used many times on a pre-book basis with no hitches) that the pre-paid arrangement wasn't recognized, so on return the machine wanted some £300 payment extra!! Although after midnight I was armed with my booking reference; and once the help button was pressed, what with this and the helpful voice at the other end all got sorted. But it shouldn't have happened, and thought this should be imparted to Holiday Extras so that it doesn't re-occur.”
“I was held up at the car park exit as their computer did not recognise my ticket / car. Also the driver of the shuttle bus was curt and not very helpful”
“No .put the entry ticket in the exit machine which said I had to pay £72 had to contact the assistance and go through the booking ref. and the reg No. Plus my name before I could exit the car park why could you not have a number plate recognition camera as the exit ticket is placed in the machine .?”
“Staff very helpful. Outward parking at Exeter Airport was no problem except there was no sign of a shuttle bus so we walked to departures. Inbound parking experience was awful: prepaid ticket did not work and demanded £113.00 so had to reverse around cars queuing behind. Tried again and kept putting ticket into machine until an operative spoke through speaker and finally lifted barrier. All this in the dark and it was chucking it down with rain. Not a pleasant return to the UK, poor performance.”
“Parked at Carpark 3, arriving approx.5pm and returning 9.30pm in February. No shuttle available, although adevertised.Got very wet.Gated barrier didn't recognis e pre-booked payment,.Trie d to charge me extra £45. Contacted somone through speaker, and wa s waived, but caused delay behind me.”
“There was a problem with finding where to park. The signage wasn't good and several cars including me ended up entering a zone which wasn't the right one! We only knew it was wrong because a member of staff in that zone appeared livid that we had entered the zone. We all ended up having to go around again before we found the correct zone. It was ok because we were not in a hurry, but would have been very frustrating for some people!”
“hada problem with my car park ticket, it did not recognise my registration plate on entry, so o exit I had to contact security to authenicate my ticket. They were fine and helpful, but it delayed my exit.”
