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ALDI USA Reviews

2.5 Rating 142 Reviews
30 %
of reviewers recommend ALDI USA
2.5
Based on 142 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Customer Service
Communication Channels
Telephone, Email, Live Chat
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First of all the store is always filthy, especially the floors and the parking lot, same with the bathroom ! The employees are somewhat friendly, but I hate how they THROW everything in the cart and I have to constantly remind them not to throw my fruits and vegetables, and only one lane for paying cash ! Other than ALL that, they seemed to care when they first opened ! But I guess they assume I will be back despite their failures 🤷🏻 ! Walmart looking pretty good now !
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Posted 2 months ago
This is the second time they have not fulfilled a pick up order. They blame the Instacart, who they use for all pick up orders…. And Instacart blames them. I sat in the pickup spot for over 45 minutes. Called Instacart again, they advised to go in because they could not get anyone at Aldis to answer the phone. I was informed they just couldn’t see the order… could not see it???? Blamed Instacart… but had already pulled money from the account. Was told to call Instacart again. I did and they blamed the store. They did say they are the only pickup service or delivery for Aldis but since it was on the app… it’s not their issue.
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Posted 2 months ago
I enjoy shopping at Aldis especially for their prices and many of their items. However there is always lots of broken eggs in the refrigerator. It seems that not enough care is taken in storing the cartoons. Considering the prices and availability it would be nice to see that better care is taken in storing the eggs. Love the wild caught Salmon and Crabcakes. The prices are wonderful
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Posted 2 months ago
I placed my order through door dash but ALDI is responsible for giving the BOGO’s! Where are my free extra dozen eggs and my free bacon? I want a reimbursement or my items filled correctly!! ALDI is responsible for my missing items! Melissa Richards. Very disappointed in ALDI’s customer service, especially with Bunny! She doesn’t care about customers at all!!!
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Posted 2 months ago
Not happy with the price increases on staples items I purchase increasing 50 percent. Aldi was once my shop all grocery store. Now I'm shopping smarter. Shopping more with coupon bargains at other grocery stores and just stocking up. I shop less at Aldi. Was shopping weekly. Now I shop about twice a month. Finding bargains elsewhere.
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Posted 2 months ago
love ALDI, but Winston-Salem needs more stores, came from Asheville, with abundant stores to chose from, here 2 in a much larger city. Is the "twice as nice" produce policy no longer in effect, returned a rotten 10lb bag of potatoes, to only have it replaced with a higher priced bag of potatoes, no refund or apology from the store or the check out person. Aldi use to have best prices and employees, but pays to check, not so much these days. SAD
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Posted 2 months ago
There were little black bugs in bread and knock off Velveta Cheese had bug inside box.
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Posted 2 months ago
I ocassionally shop Aldi as their prices are really good and their choices good as well, however I recently tried 'specially selected broccoli & cheddar soup'. It started with the smell. Awfull and the taste was just as bad. Could not eat. This is the first item I trashed. I will continue to shop there but will pass on this item or items of this brand.
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Posted 2 months ago
Customer service is the worst at Yorkville NY store. Corporate does not care how badly customers are treated and the employees know it so they feel empowered to give bad customer service. Long lines,poor service are not worth saving a buck!
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Posted 2 months ago
If you're looking for a good bargain and streamlined shopping I would say Aldi's is an okay choice. The prices are consistently low and they offer a great selection of unique, store-brand products that are often very high quality. Frozen fruit, meat, you name it. I have had some minor problems from the staff but in most cases they are generally friendly and helpful.
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Posted 2 months ago
Quality of food is poor and employees have no manners
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Posted 2 months ago
I love Aldi's, but the one in Ocala, Florida is questionable. I thought I always checked dates but bought a salsa that was 5 days past the expiration date and a beautiful rack of baby back ribs that was placed in front just like the salsa and only had one day before expiring. I can understand the ribs but not the salsa.
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Posted 2 months ago
No candy that I liked and we have to pay for the buggy like what
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Posted 2 months ago
I hate aldi they too both my Winn Dixie near me away. Their food is never consistent one product one day next time not stocking forever! Bring back our Winn Dixie’s in 32225
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Posted 2 months ago
I bought one the Mama Cozzis' 16' Take & Bake Supreme pizzas. I felt that there was to much cheese on it to eat and I unfortunately had to throw it out because it.
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Posted 2 months ago
I love Aldi. But their produce is marginal. Bought a bag of rotten cherries today.
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Posted 2 months ago
We have bought two pizzas from aldis, one was the thin crust the other was a large regular crust! They were both horrible, both tasted like cardboard, it was probably the worst pizza I have ever had, those little totinos pizzas are a 100% better, STAY AWAY FROM THE PIZZAS AT ALDIS!
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Posted 2 months ago
Let me start by saying I love Aldi. I shop here every week and have been for 10 years. So let me tell you what I felt when I walked into my Toms River Aldi and the entire store was for lack of a better term randomized. Nothing is where it was, nothing is in a good spot, the store was great to shop at before and some absolutely worthless suit, pseudo-human garbage decided that the stores all needed to look the same. Disgusted, frustrated, annoyed and as usual it's the fault of garbage stuffed into a suit. Horrible choice Aldi. Fire that person who decided to move our store around.
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Posted 2 months ago
My Honest Review of Aldi I used to really love shopping at Aldi, but lately I’ve noticed some disappointing changes. The quality of the vegetables has gone down — many times I find produce that is already rotten and hasn’t been removed from the shelves. It’s concerning to see broken eggs sitting around, which doesn’t seem hygienic or safe. On top of that, the stores are often missing a lot of essential items, which makes it hard to rely on Aldi for a full shopping trip. If Aldi wants to stay competitive with stores like Walmart, they need to focus more on cleanliness, freshness, and keeping shelves well-stocked. I hope they make improvements soon, because Aldi used to be one of my favorite places to shop.
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Posted 2 months ago
I stopped at aldi on waukegan rd in waukegan IL today around 4:20 pm I grabbed what I needed went to the registertheres nobody there and there's 2 people there already waiting I waited for a while nobody showed up I just think that the emoyees should realize that that's how they get the money to pay them because there were a couple of employees putting up some merchandise.
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Posted 3 months ago
ALDI USA is rated 2.5 based on 142 reviews