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ALDI USA Reviews

2.4 Rating 165 Reviews
27 %
of reviewers recommend ALDI USA
2.4
Based on 165 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Customer Service
Communication Channels
Telephone, Email, Live Chat
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Four times now, I waited 20 minutes plus. One in particular was your software was having problems. So I waited 20 min. The app kept saying "5 minutes ". So. I went inside. Only to find out they never got our order. So now I look like a fool. What irked me is the app said otherwise. The pick up curb side program is in need of a serious revamp. Another time, they totally forgot all the frozen goods. 35 dollars worth. Of course there is no real way to get a hold of somebody. I suggest folks don't use Aldi for curbside pickup. While I'm writing, I should mention that the cashiers are very rude. Especially if your confused about the check out process.
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Posted 22 hours ago
Just found out the 12 cents bags that they charge you for are taxable, so you're paying you're actually pay 12.833333333 per bag. It's ridiculous that you have to pay for bags to begin with.But for them, to be taxable on top of it is even more ridiculous. I'm sure it's not just ALDI, but I will definitely be looking into other stores and this unscrupulous practice.
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Posted 4 days ago
The produce is good but watch out for this one product. It's all breading just a waste of money because there's nothing in between tortellini. There's no cheese in between the breading and I bought this product twice. My Google review would not let me upload my pictures. I said try again later or contact support, but I don't got time for all that. I never had a problem uploading pictures.
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Posted 1 week ago
Very few products here . We stopped going here . You should too .they needs to close .in Colorado alidi nice lots of products ?
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Posted 1 week ago
Received the sale ad on Wednesday noticed they had prime rib and fillet on sale went to the store 15 minutes prior to opening waited in line in the rain. First one in the store went to the meat counter. Nothing no products the girl that was stuck in the shelves said nothing came in Other people behind me start questioning also why would they publish a sale when they do not have the product people behind me were very upset kept asking the sales clerk where the product is. She started to get very upset and said if anybody asks her one more time she’s leaving All these has gone downhill. I will not shop there anymore. Their prices have gone up, plus the harassment that you have to take is not worth it. Keep your sales and keep your store. I will never shop there again.
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Posted 2 weeks ago
There was a green stinkbug in the baby spinach. It was still alive and moving.
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Posted 2 weeks ago
If you find an item you enjoy you can wait months for restocking or you may never see it again Avoid the brand appetitos !!!!!
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Posted 2 weeks ago
I highly recmmend "Happy Farms Nonfat Greek Yogurt" Walmart brand does not come close to the quality of Aldi's.
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Posted 3 weeks ago
Please do not go to Aldis for their $40 Thanksgiving special. They were out of turkeys, green beans, Hawaiian sweet rolls, poultry seasoning and pie shells. All of these were listed for the special. The store charged us $36 anyway and didn't offer to switch out the turkey for a ham or other items. Now, you tell me why we had to pay $36 without even a meat for our meal? This store was located at 2440 W Illinois, Dallas, Texas 75233
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Posted 4 weeks ago
I always visit the Aldi's store at 905 Meacham Rd. Elk Grove Village, IL and have never had a bad experience until today (11/25/25 @ 5:15 pm) I was in self check out and this extremely rude White male named Timothy continued to rudely interrupt me as I was ringing up my purchases. He never once said excuse me or pardon me.. He has no customer service skills or manners what so ever. He accused me of not ringing up my ham and it was clearly rung up. The way he charged over at me looking through my bags and purchases as if he was unstable or off his meds. He never even apologized. I continued to pay for my purchases but once outside I thought about it and kindly went back in the store as requested a refund. A manager came out by the name of Estanfany and kindly gave me a refund. Timothy needs a course on professionalism, courtesy and how to provide exceptional service. I will no longer shop at Aldi's in Elk Grove. Thank you
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Posted 4 weeks ago
The Aldi store in atascocita has some of the worst employees I have ever seen at a store not to discount the begger that lays out at the front doors everyday begging for money the other day he was laying laying right there at the sidewalk with his little can shaking it and then commented about me being a trump donor and not donating to him it was just disgusting I refuse to go there the girl runs around the store hollering you got 10 minutes to shop 10 minutes to still be closing and then I get to the checkout and there's 20 people in line and no checker the checkers in the back putting groceries up so come on man what gives your prices are not that great where I have to go back and put up with the abuse I can go to Kroger or H-E-B get better customer service and better prices so thanks but no thanks your store really sucks
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Posted 4 weeks ago
SR 44 in 32168, had cash went threw cash checkout, a senior woman 5:50 pm 11/23/25, took my food an didn't set it in the basket I had 10 packs of hotdogs she grabbed 3 at a time threw them into the basket like she was angry tearing open 3 packages, I gave her cash looked at my groceries scattered in the basket, I said mam can I replace these you threw everything so hard it ripped open a couple packages, she said its not my fault, Im trying to hurry. She turned an ignored me an started to ring up the next customer so I grabbed my stuff an walked off, she didn't offer a receipt, I think I walked off without my change, I figure no receipt given keeps her identity hidden so I dont have a name. I felt like a Dog how this lady just throws my food like its discarded trash in the basket, thats no way to treat paying customers. Hope she treats other customers better. People standing in line were shocked an confused to. Not good, Do better.
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Posted 1 month ago
Zero customer service. I bought some oranges which turned out to be rotten. Tried to return them. Luckily there’s one person working there. She said to go get some other ones and I could exchange. I got back to the register and she said oh you have to get in line. There was two people in front of me with their carts loaded to the max. My time is more valuable than that.
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Posted 1 month ago
Every single time I have gone here I'm paying less and less because I'm not buying as much because I'm not coming as often and they're only a few items now that absolutely have to have here because your service sucks your products are smaller everything is more expensive I'm waiting in the line today and it's nice new cashier cause people from the back of the line to be serviced in a fresh line while we've been waiting in her line and I had to wait another 10 minutes for her to f****** finish. I am so over y'all. I used to brag about y'all not anymore. And your produce sucks no no
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Posted 1 month ago
Bought bacon their, was 90 % fat, couldn't eat it. Tossed in trash
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Posted 1 month ago
The Augusta store had summit cola priced at 3.29 and Swanee, Georgia store had it priced at 3.29. Our Greenwood SC store has it priced it 4.25? What gives?
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Posted 1 month ago
They have a lot of great items i use
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Posted 1 month ago
A quarter for a cart deposit? Seriously? There are other more customer friendly stores.
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Posted 1 month ago
Yea we have purchased ribs from Aldi for years the last four times purchased they were, Sour bad got refunded yea but this is still happening, Contacted the main office they act none concern so we’re done buying meat at Aldi
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Posted 1 month ago
If I could give less I would. The store on Old Spanish Trail in Houston Texas zip 77044 has horrible customer service. The manager and a customer got into a shouting match on Friday October 31, Halloween night in the store with customers. Even if the customer was wrong there's a way to do everything when dealing with people. Im a manager myself and the managers behavior was appalling and embarrassing to say the least. I will not spend my money in an establishment where the leader has no common sense and no control.
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Posted 1 month ago
ALDI USA is rated 2.4 based on 165 reviews