ALDI USA Reviews

Name: ALDI USA
Rating: 2.32

2.3 Rating 197 Reviews

25 %

of reviewers recommend ALDI USA

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2.3

Based on 197 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat

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Riyah

ALDI USA 5 star review on 18th April 2025

Happy In Paradise With Aldis

ALDI USA 1 star review on 3rd October 2021

J Decker

Anonymous

Anonymous // 01/01/2019

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“Subject: Crofton Food Processor – Serious Design / Usability Issue I recently purchased the Crofton food processor sold at ALDI and encountered a significant product design issue. The lid and bowl were extremely difficult to separate after first use. Even after soaking the unit in hot water and applying considerable torque, the components would not disengage without excessive force. From a design perspective, this appears to be a classic stacked-tolerance or interference-fit issue between mating plastic components. The result is a product that is extremely difficult for an average user to open safely. Given that basic usability testing should identify this condition immediately, it raises concerns about the product’s design validation and DFMEA process prior to release. For context, I spent 40 years in automotive manufacturing in Detroit working in quality management, where usability, tolerance stack-up, and Six Sigma design controls are taken very seriously. A consumer product should not require this level of force to perform a basic function. I recommend that Crofton’s engineering team review the lid/bowl interface design and conduct proper usability validation testing. This is otherwise a good concept, but the current execution creates unnecessary frustration for customers.”

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Posted 3 days ago

“I like aldi in Lancaster county sc but today was the worst experience of my life just say if a cashier yell at me I will not never come back....like we was 2nd in line I didn't even look at the person in front of me and I put 2 pk of pork chops on the belt and she literally screams at me telling me to get that off of it and I look over at the girl cart full of items like I didn't even know and she was scanning 1 by 1 and putting in back in her cart Long story short they need self checkout here I hate being in line where cashier get to talk well scream at u”

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Posted 1 week ago

“You people are all a bunch of cry babies. My wife and I have been shopping at Aldi's for about 15 years, 3 different locations in Wisconsin. There is no better place to shop You all need to grow up. Thanks Aldi, keep doing what you do.”

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Posted 1 week ago

“customer service is terrible the cashier in a hurry so ni respect as a human like good morning or hello they want to intimidated you with their look I got into a discussion at aldis different locations clifton lady for the same thing the cashier rush the service placing the items so fast in the shopping cart that is disrespectful when is aldis items and there employee don't care about their company placing the item so nasty in the store but when I am coming to pay for those items now the are mine not aldis so I care I spend 5 mint looking for the best apple and tomato and avocados and when I get to pay the cashier smash my veggies and fruits into the shopping car to be fast for the line and when we got into an argument about it call the security to resolve the problem and I got treated by the security like I am doing some not right and tell me thatI have to get out the store right now that is the customer service and the company tell this people this is the way to resolve the problem with the customer sending the security to get you out the store not to get the manager to do it like we in a free to speak country aldis is good for the price for the natural but not for the customer right”

Helpful Report

Posted 1 week ago

“I have liked shoppng at Aldis the prices are good, the quantities are smaller which I like and some products have been successful. What I won't purchase again : the fresh meat Thin Sliced Sirloin -the top slice looked nice but none of it was edible could not even chew through the grisle had to throw it out. The pre packaged Beef tips with mushroom sauce looked nothing like the picture it had no mushrooms no even one slice just a weird sauce and half of the beef could not be chewed too expensive for me to try again. Cream cheese blocks not past the best buy date but had mold. The refrigerated crepes not past the due date but had mold. I don't know what is going on this year I have shopped at this store for a long time and this has all been in the last 3 months.”

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Posted 1 week ago

“This place is ran by people who don't want to be there, let alone hear legitimate complaints or concerns about their food being mildew or inedible due to food sitting past expiration dates. I was asked recently if I was recording in their store after bringing them a couple of packages of strawberries filled with mildew. I told them no & they wanted to look at my phone I told them no way. Then they said I would have to leave and not come back. I said fine & walked across the street to the state police & spoke to a trooper & asked him to look at my phone & verify there was no recordings what so ever. This was the manager of the store who never smiles and comes off as totally unprofessional and not very cordial but angry.”

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Posted 2 weeks ago

“But expensive ribeye two steak package very disappointing was only able to eat about 25% of it has the rest of it was not edible. This cut looks like it was one you would get off a truck in a parking lot. 75% fat chewing it forever to get something out of it. Terrible do not buy. The picture I tried to upload would not allow of all the pieces of fat that I chewed.”

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Posted 2 weeks ago

“Sorry this not about food items. This review is concerning the hiring process. However i have done 3 different interviews at 3 different stores, and have not got picked for neither. At this point im feeling as if im being profiled. At this is at all locations in Phenix city, Al and Columbus,Ga. I mean is it a sercret COLT or something. I know 4 others ppl that feel the same way profiled. And all those stores only have 1 black person working at each of them. Something is not adding up.”

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Posted 3 weeks ago

“For the first time my husband and I bought our groceries in one of our location. The next for breakfast I made a fresh fruits salad, all of the fruits were horrible I had to throw them away they weren't tasty and sweet. Going forward we'll stick with what we know. Aldi is a waste of money and time..”

Helpful Report

Posted 3 weeks ago

“Aldi on Pontiac Ave, Cranston. On Jan 3, 2026, I was shopping and could not reach an item on the top shelf of the cheeses. I could not see the feta cheese items in the box way above my head, so I pulled the box down. Several of the soft wrapped cheeses fell on my head. However, there was a heavy plastic feta box that hit my head, opened up on my coat, clothes, and new leather boots - the feta cheese juice ruined my things. I complained to the general manager at the Aldi on Pontiac Avenue, Cranston, Rhode Island. He told me it has happened before with other customers and he has complained to upper management; however, no one above him would make a change so that cheese with juice would not fall on the Aldi customers. I find this appalling, and in addition to this complaint, I will make online complaints for this store location. In addition, when this happened unexpectedly to me, I was dressed to go out and had to go home and change and launder my clothes. I ended up being late to my engagement, which made me mad. I also had to go and buy leather cleaner as my boots smelled like feta cheese. And I took my coat to the cleaners. I expect compensation for this from ALDI. And the next time I am in the store, if I see items on the upper shelf that cannot be seen because the are in boxes, I will complain again. This is inexcusable! You have had multiple complaints!!!!”

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Posted 3 weeks ago

“The produce is sometimes rotted and just plain past it's prime.”

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Posted 3 weeks ago

“Yo soy clienta de Aldi.. me gusta bastante, pero debo decir que en 2 oportunidades he comprado broccoli regular ( no orgànico) porque no he encontrado orgánico. Las 2 veces con un olir y sabor a detergente. Imposible comerlo. Seria bueno que vean eso.”

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Posted 3 weeks ago

“Very Rude employee with a client .. he is a cashier ... on Saturday 7 in the afternoon. Very disgustin situation, he was very aggressive with the client.”

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Posted 3 weeks ago

“Rude employee at the cash register.”

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Posted 1 month ago

“I always shop here cheap and they got the stuff i need”

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Posted 1 month ago

“Reminds me of dollar tree…I looked around and left!”

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Posted 1 month ago

“Visited the local Aldi three times now and each time looking for a specific item. Bell Peppers, Bananas, and Pizza Dough. They don't stock those items. Should be called Half Ass Store .”

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Posted 1 month ago

“The prices suck. They used to have deals but to me there isn't much there for the price that you can get other places. And you don't have to rent a buggy or bring your own bags.”

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Posted 1 month ago

“Mr Patrick made my day with great customer service. Store #15. Please give him a raise.”

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Posted 1 month ago

“I purchased some of your bite size round tortilla chips . they were paper thin . it did not say thin on the bag . this is something that I purchased on a regular. I noticed this particular bag. No, you did not change the size of it. You changed the thickness of it. That’s not good. I would not be buying these anymore. These paper thin tortilla chips .don’t stand up for dipping . Try to upload the photos, but it would not let me.”

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Posted 1 month ago

ALDI USA is rated 2.3 based on 197 reviews