ALDI USA Reviews

Name: ALDI USA
Rating: 2.54

2.5 Rating 117 Reviews

31 %

of reviewers recommend ALDI USA

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2.5

Based on 117 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat

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Riyah

ALDI USA 5 star review on 18th April 2025

Happy In Paradise With Aldis

ALDI USA 1 star review on 3rd October 2021

J Decker

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I like the lower prices but not all products are reasonably priced. They are on par with other grocery stores so I shop here for only the stuff that is well priced. I think Aldi beats Walmart so I can't complain. Walmart is the worst tech wise. At this time I wish Aldi would have self check out stations and also a fresh meat and seafood department. Appreciate all the stuff they can import but unfrozen meats and seafood goes a long way.”

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Posted 3 days ago

“We're frequent customers and was denied when we asked to use the restrooms. This happened at both locations on Staten Island NY.”

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Posted 5 days ago

“First off your prices are going higher might as well shop at the big chain stores 2n you run out of chili beans every September when it starts getting cold 3 you must think people don't eat Cole slaw and mustard potato salad all year and you need a lager size on the mustard potato salad and a little cheaper,don't forget why people shop there for another thrills bargains to cut cost.”

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Posted 6 days ago

“I frequently shop Aldi as they are close to where I reside. I never really had an issue as the store employees are typically very pleasant and helpful. One manager whom goes by the name T is ALWAYS VERY helpful and will stop what he’s doing to assist. August 27th 2025 I was in the store in a VERY LONG line and asked the cashier who goes by J if he can get another cashier to assist, he was VERY RUDE stating no and we will close in 10 minutes. He then began talking about the situation with a customer. I requested a manager and he stated, I AM the manager! T explained J was from another store. I told T his rudeness and lack of customer service was UNACCEPTABLE and if he’s gonna be permanent at this Grand Prairie TX store I will not be shopping here. T the manager stated that he was just there filling in. T is ALWAYS VERY PROFESSIONAL. This J guy needs to be coached in customer service”

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Posted 6 days ago

“I loved shopping at Aldi's in Newport news Virginia. But to bad there is no one in Seattle Washington State. Love shopping in that store and talk with employees”

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Posted 1 week ago

“I just thought Aldi had low prices and low quality enough said bad produce, inferior quality meats”

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Posted 1 week ago

“Moldy bread continuously at their Deerfield Beach store on W. HILLSBORO. 2 weeks in a row...The Sour Dough one week, the Broach seeded buns the next! Somehow I can't upload the pics of the moldy bread!¡ Not surprised!¡”

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Posted 2 weeks ago

“Great pricing on meats. I stay away from the produce; doesn't last long.”

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Posted 2 weeks ago

“Aldi location in Chicago IL, 1440 N Kostner is clean quiet place to shop. Honestly I loved how they had express lanes where you can check yourself out. Just recently I went back to this location and they were gone. The line was literally all the way back to the milk section. The lanes were put back up . The fact it’s 2 workers there with 5 lanes is crazy. It’s over work loaded big time. More workers are needed in all of them. They have to work double and extra hard. Self checkouts are needed back”

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Posted 2 weeks ago

“Shopped at my new Aldis today and was impressed with the prices but not quality. Gala apples were almost tasteless and the bread had no flavor”

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Posted 2 weeks ago

“One star is because I am giving reviews for Aldi and do not want to trash the one that is perfect! I went to the Aldi in Lewisville, TX yesterday 8/27/25. it is located on 1518 Main Street, Lewisville, Tx. I do not often go to Lewisville but decided to go while I was close by. I did not buy that much because at the front door where I expected to see an electric cart, there was only a wheel chair that I had to push. That limited what I could purchase because walking very much is very difficult. As I passed an isle, I saw a gentleman putting up wine and he had an Aldi patch. By this time, I had gotten a cart. I said to him and while I was concerned, I was not rude. I said it would have been a good idea to put these carts where the handicapped can see them when they enter the store. I had no idea where they were. I had finally asked the clerk after I was about leave my cart as I could no long walk comfortably. She said, "they must be in use." Then she walked over and said there they are. There were two and were not plugged in but thankfully one worked, it was the first one I chose. But back to my conversation with Jay who I found out later was a MGR. He did not appear to have very good people skills because he was very defensive. I say that because I told him I did finally find those carts but neither were plugged in. He responded, "they do not need to be charged everyday." A qualified store manager or employee should be open to assisting customers or at least answer in a kind manner. Another issue I had that day was to show the clerk that I had a return. Her reply was, I cannot give you a return/credit with out the item. I said, I would never carry rotten meat in to a store nor should any customer do it. I did say, I have a picture of it. She said, I still cannot do it. I said if you see the picture you will know why it is a problem. Still she refused. I then asked her to plz call a Mgr. About that time a gentlemen walked out and he patiently listened, looked at the photo and said I cannot give you a cash refund but a store credit. I said fine. I appreciated he did look at the picture. I will have to come back and post the pics that I have for them to see. For your information, it was a deli sliced turkey, obviously packed by a human with Aldi but in addition to 3 slices of turkey, some one made a sandwich and partially wrapped it with paper towel. Incidently, I reported that day to Corporate when this happened but never heard anything, I believe they acknowledged my email but crickets after then. I would have expected some sort of an alert. This made me question the company by no response. However, I am still an Aldi customer and will continue to be; I would like to give a shout out to my local Aldi in Carrollton, very close to my zip code. I have been going there since they opened several years ago. I have always enjoyed going there! Everytime everyone could not have been nicer! I did return a jar of mayo there that was not going to be eaten. They cheerfully, refunded my purchase with a smile. I even said to them, since your labels are totally different, I wish you would offer a taste test. They replied, no need, anything you are not pleased with, we refund no questions asked. They did not require a receipt either. This location is on Old Denton, Carrollton, TX. I will just stay in my zip code.”

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Posted 2 weeks ago

“This is unfortunate because I love aldi. At my ft pierce stores there’s never any food left in the evening. I work in the am by the time I get off aldi shelf’s are wiped clean. I mean completely out of all meats by 4 pm. This has been 4 days after work I went only Italian sausage. I’m not sure why they won’t order at least enough food for an entire day seems kinda crazy to turn away all these evening shoppers due to lack of food. At this point I guess I’ll just have to find somewhere else to shop since I’m only waisting time by even stopping there after 4pm. Wish this could get fixed but until then I guess I’ll shop elsewhere. I should’ve taken photos of how empty the store was youd think there going out of business. There were over a dozen people here just as confused as me as to why there would be no food. We were told by the associates that there’s food in the am and we needed to shop early. I Went to the other aldi by i95 and Home Depot. This Aldi was worst. I didn’t think they could have less food there but to my surprise they had NOTHING in any cooler fresh or frozen. I guess I’m just not used to the grocery store running out of everything everyday.”

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Posted 2 weeks ago

“why is Aldi closing every Winn Dixie store here in Venice FL Aldi is fine for somethings but they are not a groceries store they are driving us to publics and Walmart does not seem like good strategy”

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Posted 2 weeks ago

“Love the price on all the products that I buy. There is no hassle shopping here, easy in easy out .no rude people. Thanks Aldi, we will be coming back. H.Beach”

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Posted 2 weeks ago

“I have been shopping Aldis about a year recently have had to throw away meat products because of dates I’ve noticed when buying meat and milk you really need to check dates items are out but are only good for about a week before date is up I’m done going back to Walmart for grocery’s”

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Posted 3 weeks ago

“First of all the store is always filthy, especially the floors and the parking lot, same with the bathroom ! The employees are somewhat friendly, but I hate how they THROW everything in the cart and I have to constantly remind them not to throw my fruits and vegetables, and only one lane for paying cash ! Other than ALL that, they seemed to care when they first opened ! But I guess they assume I will be back despite their failures 🤷🏻 ! Walmart looking pretty good now !”

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Posted 3 weeks ago

“This is the second time they have not fulfilled a pick up order. They blame the Instacart, who they use for all pick up orders…. And Instacart blames them. I sat in the pickup spot for over 45 minutes. Called Instacart again, they advised to go in because they could not get anyone at Aldis to answer the phone. I was informed they just couldn’t see the order… could not see it???? Blamed Instacart… but had already pulled money from the account. Was told to call Instacart again. I did and they blamed the store. They did say they are the only pickup service or delivery for Aldis but since it was on the app… it’s not their issue.”

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Posted 3 weeks ago

“I enjoy shopping at Aldis especially for their prices and many of their items. However there is always lots of broken eggs in the refrigerator. It seems that not enough care is taken in storing the cartoons. Considering the prices and availability it would be nice to see that better care is taken in storing the eggs. Love the wild caught Salmon and Crabcakes. The prices are wonderful”

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Posted 3 weeks ago

“I placed my order through door dash but ALDI is responsible for giving the BOGO’s! Where are my free extra dozen eggs and my free bacon? I want a reimbursement or my items filled correctly!! ALDI is responsible for my missing items! Melissa Richards. Very disappointed in ALDI’s customer service, especially with Bunny! She doesn’t care about customers at all!!!”

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Posted 3 weeks ago

“Not happy with the price increases on staples items I purchase increasing 50 percent. Aldi was once my shop all grocery store. Now I'm shopping smarter. Shopping more with coupon bargains at other grocery stores and just stocking up. I shop less at Aldi. Was shopping weekly. Now I shop about twice a month. Finding bargains elsewhere.”

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Posted 3 weeks ago

ALDI USA is rated 2.5 based on 117 reviews