“Customer service in Berlin MD store was horrible, referring to the male cashier and female manager on duty!!..I had a issue with my card and the cashier also overcharged me on a few items, but had a very careless attitude when I returned to the store to settle the problem...The Store manager was very rude and although she proceeded to address my issue, she was making statements about them trying to close up the store for the day, making me feel as if I was inconveniencing them when they are the ones who made the error,...she was rushing and throwing my items around roughly as if she didn't want to be bothered..there was no reason for them to treat me in that manner, I was not rude or upset but they continued to be unprofessional!!..”
“Aldi is always out of things. 2 times none they were out of 2 items that I wanted to purchase. When ordering they should tell you the item is not available so you don't end up with things & have nothing to go w/it. Don't believe i will order from aldi again. Really don't appreciate the inconvenience.”
“I went to Aldis to purchase other items and went by the frozen isle. Picked up a Mama Cozzi’s pizza. It was chicken, spinach and garlic the amount of items on it was more than we expected with most frozen pizzas. My husband and I were totally amazed on how delicious it was. Plan to go back and pick up more than 1 our next trip! Kudos to you for a flavorful delicious pizza!!!!”
“i went into the store late in the evening and they were out of the items i needed. I placed an online order for next day pickup. all items said they were in stock and would be ready for pickup. my pickup time was 2pm-3pm. When I arrived to pickup my order. I checked in via the text message i received and said what make, model, and color vehicle I was in. I sat for over 20 minutes before finally going in and asking for help and the employees said they never got notified that I was there. They put together my order, and could not complete the order. Only 4 of my 8 items were available even though the day before it said everything was in stock and ready. They charged me for all the items, and now I have to wait days for a refund...I will never order from Aldi online ever again. And i dont know if i will shop there very often anymore. This purchase was for a gift and now Im empty handed the day before...”
“At the Niagara Falls, NY location is a cashier who is consistently rude to customers. Today she shut down the kiosk register right as I walked up to it, I saw her look at me when she did it too as she had no customers in her line. Mind you this is a store that consistently has issues with having scanning guns and guns that work. This wasn't the cashiers only problem, she told me that the store prefers when customers unload all their groceries and scan them one by one, mind you I had a flat of 24 cans of cat food plus at least a dozen other items. There would not have been room on the little shelf even if I had wanted to needlessly unload and reload my cart. It's appalling that Aldi's wants customers to use the self-checkout and then makes it difficult to do so and to top it off hires a cashier that is rude to customers.”
“I recently went to the Maple Grove Aldi. I thought I would save some money. NOT THE CASE. I was shocked to see how high prices have gone. I bought what I usually buy at Walmart. I was 10 dollars more. Won't be going there anymore. I'll stick with Walmart, I get more variety and better pricing. I use to really like Aldi. To bad, what a let down.”
“I purchased Friendly Farms Almond milk (80 Cal) on August 9, 2024. I store the milk in my fridge which runs at 45 degrees F. Today, August 20, 2024, when I wanted to use this milk, I discovered that it went bad: thick and slimy. The best before date is Oct 2 2024 07:14 DL C1. This is the 3rd incidents with this same product. I will never purchase Friendly Farms product any longer.”
“Was much easier when the paper bags had handles on them ,I drive for instacart and it is not easy to carry the customers groceries specially up to an apartment if you can only take one bag at a time with no handles ..you got rid of plastic congrats now put the handles back on the sacks”
“Most products at Aldi are high quality, especially Specialty Select. Fewer added chemical ingredients than most any other house brands. Produce is good quality but the
Avacados go through gazes where they never ripen property. At the time of this review is one of those times. They don't soften sitting on the counter for like 2 weeks. When they do soften they're brown when you cut into it.”
“I have only one complaint about All Aldi stores and it’s about the paper bags that are used for delivery orders that customers having their groceries delivered must buy . The handles on the paper bags rip off 9 out of 10 bags and when this happens and you drop a bag that has glass jars like spaghetti sauce and they bust your other items in bag are ruined too : Aldi should look into selling better paper bags”
“I bought the Parmesan Garlic and Herb Pita chips after about 1.3 years. Before that, I had bought them weekly for years. I weaned myself off carbs and decided to treat myself, today. It was like eating tasteless cardboard. Not only that but their prices have gone up and quality/amount gone down. Grocery Outlet is where I will go now.”
“I have shopped at all these every week for years. Yesterday I went there and there were two workers in the store the prices had been increased on some products higher than another local grocery store that has all the items that I need. If I'm not going to save money at all these there's no point on me going to two stores to find all of the items. Some of the shelves were bare which I imagine is due to the lack of workers since it seems profit is most important to you. I hope you get the numbers you're looking for but I can't support you any longer if I'm not going to save money there. I thought the idea of your store was to save money. I thought that's why things came out of their shipping boxes on the shelves. Now you've put in self checkout except for one lane and the person working that one lane has to also run all of the self checkout Lanes which creates quite a cluster. I don't know if you're under New Management or ownership but it shows and I'm afraid you're going to lose on this one. I will miss you.”
“Fabulous variety, fresh vegetables and produce, great selection of cheeses, wonderful variety of alternate foods and I especially love the foods from Europe! I’ve been shopping at Aldi‘s in Cleveland Ohio since they opened in the 1960s!”
“I love shopping at Aldi. Prices, selections, produce, personnel. Om disappointed lately with the stores that installed the self check lines. Most are never open, leaving customers to wait on long lines. If theft is an issue then Aldi must find a workaround so they can keep the self check lines open. Other stores have been doing it successfully for years. Maybe just hire someone to manage the self check lines. Thank you.
A LONG TERM LOYAL CUSTOMER!”
“Just want to say with inflation and taxes and everything the USA is going through. Aldi's takes care of the customer. I have been there 2 times and I always shop and kroger or walmart. By going to Aldi's I saved 1/2 of my grocery money. No gimics or savings cards or anything just that's their prices and I got tons more for my money. instead of like Kroger I can feed my family one or 2 meals for 160.00 dollars a week I just was able to feed my family for 2 weeks on 70.00. Just saying if you want to save money go there. you won't regret it and the fruits and vegetable are so fresh that they last unlike kroger where it gets slimy or bad with in 2 days or walmart where it is the same thing. over priced garbage. I am so happy I went to Aldi's . I was actually able to afford my produce and the meat prices are reasonable. I am extactic. Save $$$$$$$$”
“1. In AZ the store opens at 9 am, it's too hot to wait until then. The store closes at 5 pm, that's ridiculous.
2. Pay for a cart! WHAT???
3. Pay for a bag?? Really?
4. Walmart and Winco stores are far better, they have great prices and larger selections. I'm not impressed with Aldi as a first time customer, won't be going back.
59th ave & Bell rd. Glendale, AZ.
1 out of 10. 1 being not satisfied.
Erin Duffy”
