ALDI USA Reviews

Name: ALDI USA
Rating: 2.29

2.3 Rating 216 Reviews

25 %

of reviewers recommend ALDI USA

Company Reviews

Questions

Metrics

2.3

Based on 216 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone

Visit Website

Write Your review

Tell us how ALDI USA made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Riyah

ALDI USA 5 star review on 18th April 2025

Happy In Paradise With Aldis

ALDI USA 1 star review on 3rd October 2021

J Decker

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Items Subtotal: $7.30 Checkout Bag Fee: $0.12 Delivery Fee: $1.99 Sales Tax: $0.12 Service Fee: $2.49 They said it is free delivery!! I ordered 16 chocolates and I got just two for the same fees . Nobody told me that I will get only two . I would have cancel the order . So, for the two chocolates I paid $12 instead $7.30 if I would have bought from the store . They dont have on the shelves chocolates 70% or 85% cacao but they do have online. Interesting! The products that they sell are low quality just these chocolates are worth for me to go in ALDI store . I guess I am done with it .”

Helpful Report

Posted 1 day ago

“Horrible customer service, no training for cashiers. Today hurts abdomen due to very fast movement of the conveyor, no apologies, no help... Very upset, I am in pain...At Westlake fl 4/13/2026”

Helpful Report

Posted 1 day ago

“Bourbonnais store,is sometimes no regular products but ifs a good store cheaper prices,thankyou”

Helpful Report

Posted 1 day ago

“Their products are low quality, Their store smells so bad, they don't offer plastic bag, also to use their shopping cart you got pay 25 cents! They don't deserve no star at all.”

Helpful Report

Posted 2 days ago

“I placed order shopper supposedly started shopping at 11:55, it is now 2:21 and was sent an unanswerable text saying the delivery time of 2:10 is now maybe 4 o'clock???? Never again. Has my order been sitting on a counter for two hours now maybe four hours or more.”

Helpful Report

Posted 4 days ago

“The company overworks employees while managers sit around on their phones. Frequently forces people to lift 30-40 heavy objects in a timed lifting test, rejecting 95% of people who do it. Forces employees to work up to 13 hours in a "work until it's done" system. Management is not only known for being lazy but also toxic.”

Helpful Report

Posted 6 days ago

“Since Covid things changed at Aldi s. No more organized extremly unfriendly employees ( at least in my store Hopkins in mn). Was just there today. Empty shelves and coolers, prices up by a lot and when I asked an employee dianee I got a rude answer. Shame. I went to Aldi already with my mother in Germany. I thought they would improve but I guess not”

Helpful Report

Posted 1 week ago

“I purchased 3 Hickory smoked Boneless Spiral Sliced Hams last week for our Easter dinner. The spiral slicing was only less than HALF thru the hams and required A LOT OF ADDITIONAL CARVING. The hams were very tasty however, considering that the convenience of purchasing a pre-sliced ham should not require that much additional carving, certainly makes me pause in purchasing addition ones.”

Helpful Report

Posted 1 week ago

“For the last year, I am an unhappy Aldi customer! One of their popular brands Deutsch Kutcher stopped supplying the uncured bratwurst! I had complained a few different times on different forums but still have no idea why they are not available! I have been buying for 15 years…”

Helpful Report

Posted 1 week ago

“Customer service is non-existent. I called several numbers. All I got were excuse on a recording. I want to purchase a floor cleaner but my credit card, with no balance was declined. I tried several times. There were no attempts showing on the card. I wanted to purchase over the phone or why my card wasn’t accepted. After 30 minutes I talked to no one. I couldn’t even find a phone number for the closest store. They just don’t want to talk to you. Don’t bother calling, it’s a waste of time.”

Helpful Report

Posted 1 week ago

“I feel that I was one of Aldi‘s biggest fans for years. But the past few years, they really have taken a turn for the worst. Their produce has gotten to the point that I no longer purchase it there. Even things like crackers have to become difficult to purchase there. It’s getting into the point that I only buy baking goods.”

Helpful Report

Posted 1 week ago

“Aldis store opening in Boca Raton in Jewish community on Passover. Observant Jewish can not attend opening. Also, Winn Dixie closed it's doors one year ago that provided a kosher jewish section. Are the Aldis managers anti jews? I think so.”

Helpful Report

Posted 2 weeks ago

“Good product s”

Helpful Report

Posted 2 weeks ago

“I stop by Aldo store on Day street cashier was so rude I have my items in a box and she says with attitude take out everything from the box my husband came inside and hear and ask her why you so rude why you treated her like that and says to him bring the shopping cart over here with attitude and in the end I says you know what you getting paid to to your job and I don’t want any thing when we ask her name she refuse to gave us she says I can call my mgr and I just left because I get out from hospital can even walk well but associate need to be treated customer with respect”

Helpful Report

Posted 3 weeks ago

“March 21 2026 @ 10 30 a m aldi store 8 millertown pike knoxville tn 37914 Brought in a carton of molded strawberries from 1 day ago, Cashier at reg 1 had me leave the carton at her station to exchange on leaving regardless of register that I checked out on. When I went thru checkout at another register few minutes later, clerk wanted to see spoiled carton, had me go get the returned package which was not where 1st cashier left it. Had me search again for returned items which was not as cash register where I left it #1. Said he did not know what to do and charged me anyway for replacement. It wasn't price problem but I have 2 other concerns !. I had to look thru 6-8 cartons to find one that was not spoiled, or bad before I found a fresh one. 2. Someone moved the rotton carton and I couldnt replace it. Aldi's policy is to guarantee freshness and return. Instead I was treated as a potential thief or liar at checkout and the clerk would not listen. Aldi's is evidentally not really good at giving customer benefit of doubt!!!!!!!!!”

Helpful Report

Posted 3 weeks ago

“Some products are great. My concern there is no Deli. You cant buy fried chicken or deli made sandwiches. It is forcing us to shop where there is a deli. Is there a why these items are not there. If you dont go before 3pm everything is sold out. MaryRuth Johnson”

Helpful Report

Posted 3 weeks ago

“I looked at my weekly ad and strawberries were $1.29, but they were showing $1.89 when I drove to the store. I contacted customer service and got an overseas representative that was rude and incompetent because she told me that they're having trouble with their website, so they're not trying to acknowledge that customers are driving to the store for strawberries that are a higher price than what's in the sale ad! If I wanted to pay more than $1.29, I can buy them at Krogers for $1.99!”

ALDI USA 1 star review on 20th March 2026

Helpful Report

Posted 3 weeks ago

“I hate the aldi commercial where the mom sits beiween the 2 teenagers . Why ?? Its so stypid !!!!”

Helpful Report

Posted 4 weeks ago

“To my understanding and I hope all the sees this, they’re going to do self check out in a bunch of other changes at Aldi because they’re complaining that they’re paying too much to the human workers. The Aldi’s by me there’s maybe three or four people running the whole place, which is unbelief. My word to Aldi if you make them changes to get rid of your people, I’ll never shop your store again ever and I’m a long time. Customer and I will spread the word.”

Helpful Report

Posted 1 month ago

“Subject: Crofton Food Processor – Serious Design / Usability Issue I recently purchased the Crofton food processor sold at ALDI and encountered a significant product design issue. The lid and bowl were extremely difficult to separate after first use. Even after soaking the unit in hot water and applying considerable torque, the components would not disengage without excessive force. From a design perspective, this appears to be a classic stacked-tolerance or interference-fit issue between mating plastic components. The result is a product that is extremely difficult for an average user to open safely. Given that basic usability testing should identify this condition immediately, it raises concerns about the product’s design validation and DFMEA process prior to release. For context, I spent 40 years in automotive manufacturing in Detroit working in quality management, where usability, tolerance stack-up, and Six Sigma design controls are taken very seriously. A consumer product should not require this level of force to perform a basic function. I recommend that Crofton’s engineering team review the lid/bowl interface design and conduct proper usability validation testing. This is otherwise a good concept, but the current execution creates unnecessary frustration for customers.”

Helpful Report

Posted 1 month ago

ALDI USA is rated 2.3 based on 216 reviews