ALDI USA Reviews

Name: ALDI USA
Rating: 2.45

2.5 Rating 157 Reviews

29 %

of reviewers recommend ALDI USA

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2.5

Based on 157 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat

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Riyah

ALDI USA 5 star review on 18th April 2025

Happy In Paradise With Aldis

ALDI USA 1 star review on 3rd October 2021

J Decker

Anonymous

Anonymous // 01/01/2019

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“Please do not go to Aldis for their $40 Thanksgiving special. They were out of turkeys, green beans, Hawaiian sweet rolls, poultry seasoning and pie shells. All of these were listed for the special. The store charged us $36 anyway and didn't offer to switch out the turkey for a ham or other items. Now, you tell me why we had to pay $36 without even a meat for our meal? This store was located at 2440 W Illinois, Dallas, Texas 75233”

Helpful Report

Posted 1 day ago

“I always visit the Aldi's store at 905 Meacham Rd. Elk Grove Village, IL and have never had a bad experience until today (11/25/25 @ 5:15 pm) I was in self check out and this extremely rude White male named Timothy continued to rudely interrupt me as I was ringing up my purchases. He never once said excuse me or pardon me.. He has no customer service skills or manners what so ever. He accused me of not ringing up my ham and it was clearly rung up. The way he charged over at me looking through my bags and purchases as if he was unstable or off his meds. He never even apologized. I continued to pay for my purchases but once outside I thought about it and kindly went back in the store as requested a refund. A manager came out by the name of Estanfany and kindly gave me a refund. Timothy needs a course on professionalism, courtesy and how to provide exceptional service. I will no longer shop at Aldi's in Elk Grove. Thank you”

Helpful Report

Posted 1 day ago

“The Aldi store in atascocita has some of the worst employees I have ever seen at a store not to discount the begger that lays out at the front doors everyday begging for money the other day he was laying laying right there at the sidewalk with his little can shaking it and then commented about me being a trump donor and not donating to him it was just disgusting I refuse to go there the girl runs around the store hollering you got 10 minutes to shop 10 minutes to still be closing and then I get to the checkout and there's 20 people in line and no checker the checkers in the back putting groceries up so come on man what gives your prices are not that great where I have to go back and put up with the abuse I can go to Kroger or H-E-B get better customer service and better prices so thanks but no thanks your store really sucks”

Helpful Report

Posted 1 day ago

“SR 44 in 32168, had cash went threw cash checkout, a senior woman 5:50 pm 11/23/25, took my food an didn't set it in the basket I had 10 packs of hotdogs she grabbed 3 at a time threw them into the basket like she was angry tearing open 3 packages, I gave her cash looked at my groceries scattered in the basket, I said mam can I replace these you threw everything so hard it ripped open a couple packages, she said its not my fault, Im trying to hurry. She turned an ignored me an started to ring up the next customer so I grabbed my stuff an walked off, she didn't offer a receipt, I think I walked off without my change, I figure no receipt given keeps her identity hidden so I dont have a name. I felt like a Dog how this lady just throws my food like its discarded trash in the basket, thats no way to treat paying customers. Hope she treats other customers better. People standing in line were shocked an confused to. Not good, Do better.”

Helpful Report

Posted 3 days ago

“Zero customer service. I bought some oranges which turned out to be rotten. Tried to return them. Luckily there’s one person working there. She said to go get some other ones and I could exchange. I got back to the register and she said oh you have to get in line. There was two people in front of me with their carts loaded to the max. My time is more valuable than that.”

Helpful Report

Posted 4 days ago

“Every single time I have gone here I'm paying less and less because I'm not buying as much because I'm not coming as often and they're only a few items now that absolutely have to have here because your service sucks your products are smaller everything is more expensive I'm waiting in the line today and it's nice new cashier cause people from the back of the line to be serviced in a fresh line while we've been waiting in her line and I had to wait another 10 minutes for her to f****** finish. I am so over y'all. I used to brag about y'all not anymore. And your produce sucks no no”

Helpful Report

Posted 1 week ago

“Bought bacon their, was 90 % fat, couldn't eat it. Tossed in trash”

Helpful Report

Posted 2 weeks ago

“The Augusta store had summit cola priced at 3.29 and Swanee, Georgia store had it priced at 3.29. Our Greenwood SC store has it priced it 4.25? What gives?”

Helpful Report

Posted 2 weeks ago

“They have a lot of great items i use”

Helpful Report

Posted 2 weeks ago

“A quarter for a cart deposit? Seriously? There are other more customer friendly stores.”

Helpful Report

Posted 2 weeks ago

“Yea we have purchased ribs from Aldi for years the last four times purchased they were, Sour bad got refunded yea but this is still happening, Contacted the main office they act none concern so we’re done buying meat at Aldi”

Helpful Report

Posted 2 weeks ago

“If I could give less I would. The store on Old Spanish Trail in Houston Texas zip 77044 has horrible customer service. The manager and a customer got into a shouting match on Friday October 31, Halloween night in the store with customers. Even if the customer was wrong there's a way to do everything when dealing with people. Im a manager myself and the managers behavior was appalling and embarrassing to say the least. I will not spend my money in an establishment where the leader has no common sense and no control.”

Helpful Report

Posted 3 weeks ago

“The lines are extremely long and the customer service is garbage and the bathrooms are dirty I will never shop at ALDI’s in Pflugerville,Tx again. Please bring back self checkout”

Helpful Report

Posted 3 weeks ago

“Leider haben die Aldi Stores immer weniger DEUTSCHE PRODUKTE Am Anfang gabs noch Deutsche Schokolade,Aufbackbrezen,Spätzle, usw. DAS FEHLT JETZT IN DEN ALDI STORES..Gerade rund um Fort Myers leben sehr viele Deutsche und vermissen jetzt die deutschen Aldi Produkte.Auch all unsere American Friends haben gerne die deutschen und europäischen Produkte gekauft..Also jetzt kein Grund mehr bei Aldi USA einzukaufen..sehr schade”

Helpful Report

Posted 4 weeks ago

“Hello I'm a Adli's customer that living in Virginia. The condition of the store located near me is organize and clean, very helpful employees that would go out their way to make sure you find what you're looking for yet kind polite and professional. My wife and I always find great deals better than other stores comparison. Thanks Aldi and keep up the good work.”

Helpful Report

Posted 4 weeks ago

“I don't understand how a store can not give a person a chance to work there even though they have no experience but is willing to learn the company so they have a chance at doing somethjng better in their life but I guess they don't want to train inexperience people so I will not be doing any shopping there and will let family and friends know that aldis is prejudice of people they hire”

Helpful Report

Posted 1 month ago

“I have decided not to shop at Aldi due to the disgusting commercial recently on TV. There is no reason to promote “hog behavior” by these young men. Can you imagine what boys might try now at a dinner table?”

Helpful Report

Posted 1 month ago

“Store manager at the Garfield store horrible he's a horrible manager he don't know how to talk to people you don't know how to talk to the customers trying to report him they're not helping they don't care about their workers at that store store 98 Garfield road he's very rude his approaches horrible he's a micro manager he don't appreciate good workers if you say something about him or against him going to his deal he'll retaliate you by cutting your hours I try over and over again to get help all these don't care about their workers that's sad.”

Helpful Report

Posted 1 month ago

“I love your stores here in El Cajon California I am from Berlin Germany I know theses stores very well, however your employees have the worse customer service, the cashier older lady and your lady manager, why are you hiring people lake that, they don’t have any special training the lack of customer service shines really bad.”

Helpful Report

Posted 1 month ago

“Subject: Concern About Cleanliness and Product Quality at Local Aldi Store in Wyncote,PA Dear Aldi Management, I am writing to express my concern about the condition of your store located near me. I have been a loyal Aldi customer since the store first opened, but during my recent visit this week, I was very disappointed by how unclean and disorganized the store has become. The store appeared quite filthy, and many areas were not maintained properly. I even took several photos to show the poor condition, but unfortunately, your website would not allow me to upload them with my message. In addition, I noticed that the quality of several products has declined, which is surprising given that prices have increased. I understand that the store can get very busy and that some shoppers contribute to the mess. However, Aldi needs to hire more staff or improve supervision to ensure the store remains clean, organized, and safe for customers. If this situation continues, I may reconsider shopping at this location, which would be unfortunate after being a long-time customer. I hope management takes immediate action to address these issues and restore the store’s quality and cleanliness. Thank you for your attention.”

Helpful Report

Posted 1 month ago

ALDI USA is rated 2.5 based on 157 reviews