ALDI USA Reviews

Name: ALDI USA
Rating: 2.38

2.4 Rating 173 Reviews

27 %

of reviewers recommend ALDI USA

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2.4

Based on 173 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat

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Riyah

ALDI USA 5 star review on 18th April 2025

Happy In Paradise With Aldis

ALDI USA 1 star review on 3rd October 2021

J Decker

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a very unpleasant experience at the Aldi in Silver Spring, MD 20904 because of the cashier named John. He had no patience with customers and made me feel rushed and uncomfortable while checking out. Customer service is extremely important, and unfortunately his attitude was very poor. If someone does not enjoy working with people, they should not be in a cashier position. A job dealing with customers requires patience, kindness, and professionalism, and that was completely missing during my visit.”

Helpful Report

Posted 1 week ago

“Every time you go to all these the radar product or they change it to another product and raise the price. Just like ground up chicken was Purdue, and now it is Tyson's and raise a 30 cents sorry I'm all done shopping at Aldi”

Helpful Report

Posted 1 week ago

“You need a better queuing system for self checkout. Customers are lining up down shopping aisles and other customers can't get through. I got disgusted and left. Your prices are good, but not good enough to endure the unpleasantness of a poorly organized store.”

Helpful Report

Posted 3 weeks ago

“Cashier trowing groceries with bad actitud,like them hate the services”

Helpful Report

Posted 3 weeks ago

“After 2 tries came to conclusio its a sh.. hole.1 step above a convenience store.Save a Lot has them beat on their worst day.All food i looked at is gmo,meat comes from somewhere else no butcher,produce is green not ripe or ready to eat.Just sad they close a winn dixie and open a store 1/4 the size offer off brand poisionous food and expect people to be happy.A true dump at best.Good job Aldi you suck.”

Helpful Report

Posted 4 weeks ago

“Four times now, I waited 20 minutes plus. One in particular was your software was having problems. So I waited 20 min. The app kept saying "5 minutes ". So. I went inside. Only to find out they never got our order. So now I look like a fool. What irked me is the app said otherwise. The pick up curb side program is in need of a serious revamp. Another time, they totally forgot all the frozen goods. 35 dollars worth. Of course there is no real way to get a hold of somebody. I suggest folks don't use Aldi for curbside pickup. While I'm writing, I should mention that the cashiers are very rude. Especially if your confused about the check out process.”

Helpful Report

Posted 1 month ago

“Very few products here . We stopped going here . You should too .they needs to close .in Colorado alidi nice lots of products ?”

Helpful Report

Posted 1 month ago

“Received the sale ad on Wednesday noticed they had prime rib and fillet on sale went to the store 15 minutes prior to opening waited in line in the rain. First one in the store went to the meat counter. Nothing no products the girl that was stuck in the shelves said nothing came in Other people behind me start questioning also why would they publish a sale when they do not have the product people behind me were very upset kept asking the sales clerk where the product is. She started to get very upset and said if anybody asks her one more time she’s leaving All these has gone downhill. I will not shop there anymore. Their prices have gone up, plus the harassment that you have to take is not worth it. Keep your sales and keep your store. I will never shop there again.”

Helpful Report

Posted 1 month ago

“There was a green stinkbug in the baby spinach. It was still alive and moving.”

Helpful Report

Posted 1 month ago

“Please do not go to Aldis for their $40 Thanksgiving special. They were out of turkeys, green beans, Hawaiian sweet rolls, poultry seasoning and pie shells. All of these were listed for the special. The store charged us $36 anyway and didn't offer to switch out the turkey for a ham or other items. Now, you tell me why we had to pay $36 without even a meat for our meal? This store was located at 2440 W Illinois, Dallas, Texas 75233”

Helpful Report

Posted 1 month ago

“I always visit the Aldi's store at 905 Meacham Rd. Elk Grove Village, IL and have never had a bad experience until today (11/25/25 @ 5:15 pm) I was in self check out and this extremely rude White male named Timothy continued to rudely interrupt me as I was ringing up my purchases. He never once said excuse me or pardon me.. He has no customer service skills or manners what so ever. He accused me of not ringing up my ham and it was clearly rung up. The way he charged over at me looking through my bags and purchases as if he was unstable or off his meds. He never even apologized. I continued to pay for my purchases but once outside I thought about it and kindly went back in the store as requested a refund. A manager came out by the name of Estanfany and kindly gave me a refund. Timothy needs a course on professionalism, courtesy and how to provide exceptional service. I will no longer shop at Aldi's in Elk Grove. Thank you”

Helpful Report

Posted 2 months ago

“The Aldi store in atascocita has some of the worst employees I have ever seen at a store not to discount the begger that lays out at the front doors everyday begging for money the other day he was laying laying right there at the sidewalk with his little can shaking it and then commented about me being a trump donor and not donating to him it was just disgusting I refuse to go there the girl runs around the store hollering you got 10 minutes to shop 10 minutes to still be closing and then I get to the checkout and there's 20 people in line and no checker the checkers in the back putting groceries up so come on man what gives your prices are not that great where I have to go back and put up with the abuse I can go to Kroger or H-E-B get better customer service and better prices so thanks but no thanks your store really sucks”

Helpful Report

Posted 2 months ago

“SR 44 in 32168, had cash went threw cash checkout, a senior woman 5:50 pm 11/23/25, took my food an didn't set it in the basket I had 10 packs of hotdogs she grabbed 3 at a time threw them into the basket like she was angry tearing open 3 packages, I gave her cash looked at my groceries scattered in the basket, I said mam can I replace these you threw everything so hard it ripped open a couple packages, she said its not my fault, Im trying to hurry. She turned an ignored me an started to ring up the next customer so I grabbed my stuff an walked off, she didn't offer a receipt, I think I walked off without my change, I figure no receipt given keeps her identity hidden so I dont have a name. I felt like a Dog how this lady just throws my food like its discarded trash in the basket, thats no way to treat paying customers. Hope she treats other customers better. People standing in line were shocked an confused to. Not good, Do better.”

Helpful Report

Posted 2 months ago

“Every single time I have gone here I'm paying less and less because I'm not buying as much because I'm not coming as often and they're only a few items now that absolutely have to have here because your service sucks your products are smaller everything is more expensive I'm waiting in the line today and it's nice new cashier cause people from the back of the line to be serviced in a fresh line while we've been waiting in her line and I had to wait another 10 minutes for her to f****** finish. I am so over y'all. I used to brag about y'all not anymore. And your produce sucks no no”

Helpful Report

Posted 2 months ago

“A quarter for a cart deposit? Seriously? There are other more customer friendly stores.”

Helpful Report

Posted 2 months ago

“Yea we have purchased ribs from Aldi for years the last four times purchased they were, Sour bad got refunded yea but this is still happening, Contacted the main office they act none concern so we’re done buying meat at Aldi”

Helpful Report

Posted 2 months ago

“If I could give less I would. The store on Old Spanish Trail in Houston Texas zip 77044 has horrible customer service. The manager and a customer got into a shouting match on Friday October 31, Halloween night in the store with customers. Even if the customer was wrong there's a way to do everything when dealing with people. Im a manager myself and the managers behavior was appalling and embarrassing to say the least. I will not spend my money in an establishment where the leader has no common sense and no control.”

Helpful Report

Posted 2 months ago

“The lines are extremely long and the customer service is garbage and the bathrooms are dirty I will never shop at ALDI’s in Pflugerville,Tx again. Please bring back self checkout”

Helpful Report

Posted 2 months ago

“I don't understand how a store can not give a person a chance to work there even though they have no experience but is willing to learn the company so they have a chance at doing somethjng better in their life but I guess they don't want to train inexperience people so I will not be doing any shopping there and will let family and friends know that aldis is prejudice of people they hire”

Helpful Report

Posted 3 months ago

“I have decided not to shop at Aldi due to the disgusting commercial recently on TV. There is no reason to promote “hog behavior” by these young men. Can you imagine what boys might try now at a dinner table?”

Helpful Report

Posted 3 months ago

ALDI USA is rated 2.4 based on 173 reviews