ALDI USA Reviews

Name: ALDI USA
Rating: 2.31

2.3 Rating 256 Reviews

25 %

of reviewers recommend ALDI USA

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2.3

Based on 256 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone

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Riyah

ALDI USA 5 star review on 18th April 2025

Happy In Paradise With Aldis

ALDI USA 1 star review on 3rd October 2021

J Decker

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A quarter for a cart deposit? Seriously? There are other more customer friendly stores.”

Helpful Report

Posted 8 months ago

“Yea we have purchased ribs from Aldi for years the last four times purchased they were, Sour bad got refunded yea but this is still happening, Contacted the main office they act none concern so we’re done buying meat at Aldi”

Helpful Report

Posted 8 months ago

“If I could give less I would. The store on Old Spanish Trail in Houston Texas zip 77044 has horrible customer service. The manager and a customer got into a shouting match on Friday October 31, Halloween night in the store with customers. Even if the customer was wrong there's a way to do everything when dealing with people. Im a manager myself and the managers behavior was appalling and embarrassing to say the least. I will not spend my money in an establishment where the leader has no common sense and no control.”

Helpful Report

Posted 8 months ago

“The lines are extremely long and the customer service is garbage and the bathrooms are dirty I will never shop at ALDI’s in Pflugerville,Tx again. Please bring back self checkout”

Helpful Report

Posted 8 months ago

“I don't understand how a store can not give a person a chance to work there even though they have no experience but is willing to learn the company so they have a chance at doing somethjng better in their life but I guess they don't want to train inexperience people so I will not be doing any shopping there and will let family and friends know that aldis is prejudice of people they hire”

Helpful Report

Posted 9 months ago

“I have decided not to shop at Aldi due to the disgusting commercial recently on TV. There is no reason to promote “hog behavior” by these young men. Can you imagine what boys might try now at a dinner table?”

Helpful Report

Posted 9 months ago

“Store manager at the Garfield store horrible he's a horrible manager he don't know how to talk to people you don't know how to talk to the customers trying to report him they're not helping they don't care about their workers at that store store 98 Garfield road he's very rude his approaches horrible he's a micro manager he don't appreciate good workers if you say something about him or against him going to his deal he'll retaliate you by cutting your hours I try over and over again to get help all these don't care about their workers that's sad.”

Helpful Report

Posted 9 months ago

“I love your stores here in El Cajon California I am from Berlin Germany I know theses stores very well, however your employees have the worse customer service, the cashier older lady and your lady manager, why are you hiring people lake that, they don’t have any special training the lack of customer service shines really bad.”

Helpful Report

Posted 9 months ago

“Does anyone think the latest commercials are completely disgusting? A group of glutinous, I'll mannered boys ravenously devour the table and mom thinks that's normal. My parents would have NEVER put up with that behavior. Won't shop there if they think that's acceptable.”

Helpful Report

Posted 9 months ago

“Use to be the BEST. now they suck, staff packs grocery for people not in store, people in store have no people to help them. U must be a cashier. They have only 1 person run register per store, while 3 people pick food for lazy people then they car to car, never asked my 76 year old body for help. Keep up catering to lazy people.”

Helpful Report

Posted 9 months ago

“I shopped at the Moreland Ave., Aldi‘s in Atlanta and I was very disappointed with the amount of produce that had mold on them and when I complained to two of the employees they acted like, oh well, that’s the way it is. I didn’t know Aldi‘s was going downhill”

Helpful Report

Posted 9 months ago

“Aldi's is not for me. First, it looks like a trash heap. It is not visually appealing in any way. Meat prices are great, but all of it is butchered and packaged in a factory. The grass-fed ground beef is from, of all places, Australia. I could not find common spices such as fennel and whole cloves. And what is with the junk aisles of sundry and miscellaneous things that have nothing to do with groceries? There was one guy who, I think, worked there. And what is the deal with the grocery carts? I bought nothing. I will not be going back.”

Helpful Report

Posted 9 months ago

“Couldn't contact customer service no matter how many numbers I tried with a yes or no question, they want sku numbers, personal info,what store ,what time. I finally tried a corporate number but they were closed. Trying tomorrow. Here's the number for corporate. 1-630-879-8100. There's no customer service!!!”

Helpful Report

Posted 10 months ago

“Love the Aldi grocery store however there is a very rude unengaging and almost mean-spirited cashier at the Aldi at Garfield and 18 mile in Clinton Township. She is very rude to customers is very short in her answers to very simple questions. This has not been observed once or twice, but every time I have ever encountered her, I have seen her be rude to others as well. I am not sure what her name is, but she is a middle age to slightly older Caucasian woman. She has long hair and wears glasses. Everyone else at this location are kind and helpful.”

Helpful Report

Posted 10 months ago

“Aldi Union nj I cannot understand the non chalant attitude toward the cleanness of the store The floors are discussing,the shelves are almost empty I have ask the workers if they like working in such dirty environment They do not care. Wouldn’t you want to be proud of your working store…it is a grocery store after all.”

Helpful Report

Posted 10 months ago

“We're frequent customers and was denied when we asked to use the restrooms. This happened at both locations on Staten Island NY.”

Helpful Report

Posted 10 months ago

“I frequently shop Aldi as they are close to where I reside. I never really had an issue as the store employees are typically very pleasant and helpful. One manager whom goes by the name T is ALWAYS VERY helpful and will stop what he’s doing to assist. August 27th 2025 I was in the store in a VERY LONG line and asked the cashier who goes by J if he can get another cashier to assist, he was VERY RUDE stating no and we will close in 10 minutes. He then began talking about the situation with a customer. I requested a manager and he stated, I AM the manager! T explained J was from another store. I told T his rudeness and lack of customer service was UNACCEPTABLE and if he’s gonna be permanent at this Grand Prairie TX store I will not be shopping here. T the manager stated that he was just there filling in. T is ALWAYS VERY PROFESSIONAL. This J guy needs to be coached in customer service”

Helpful Report

Posted 10 months ago

“I just thought Aldi had low prices and low quality enough said bad produce, inferior quality meats”

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Posted 10 months ago

“Moldy bread continuously at their Deerfield Beach store on W. HILLSBORO. 2 weeks in a row...The Sour Dough one week, the Broach seeded buns the next! Somehow I can't upload the pics of the moldy bread!¡ Not surprised!¡”

Helpful Report

Posted 10 months ago

“Aldi location in Chicago IL, 1440 N Kostner is clean quiet place to shop. Honestly I loved how they had express lanes where you can check yourself out. Just recently I went back to this location and they were gone. The line was literally all the way back to the milk section. The lanes were put back up . The fact it’s 2 workers there with 5 lanes is crazy. It’s over work loaded big time. More workers are needed in all of them. They have to work double and extra hard. Self checkouts are needed back”

Helpful Report

Posted 11 months ago

ALDI USA is rated 2.3 based on 256 reviews