“I shopped at the Moreland Ave., Aldi‘s in Atlanta and I was very disappointed with the amount of produce that had mold on them and when I complained to two of the employees they acted like, oh well, that’s the way it is. I didn’t know Aldi‘s was going downhill”
“Aldi's is not for me. First, it looks like a trash heap. It is not visually appealing in any way. Meat prices are great, but all of it is butchered and packaged in a factory. The grass-fed ground beef is from, of all places, Australia. I could not find common spices such as fennel and whole cloves. And what is with the junk aisles of sundry and miscellaneous things that have nothing to do with groceries? There was one guy who, I think, worked there. And what is the deal with the grocery carts? I bought nothing. I will not be going back.”
“Couldn't contact customer service no matter how many numbers I tried with a yes or no question, they want sku numbers, personal info,what store ,what time. I finally tried a corporate number but they were closed. Trying tomorrow. Here's the number for corporate. 1-630-879-8100. There's no customer service!!!”
“Love the Aldi grocery store however there is a very rude unengaging and almost mean-spirited cashier at the Aldi at Garfield and 18 mile in Clinton Township. She is very rude to customers is very short in her answers to very simple questions. This has not been observed once or twice, but every time I have ever encountered her, I have seen her be rude to others as well.
I am not sure what her name is, but she is a middle age to slightly older Caucasian woman. She has long hair and wears glasses.
Everyone else at this location are kind and helpful.”
“Aldi Union nj
I cannot understand the non chalant attitude toward the cleanness of the store
The floors are discussing,the shelves are almost empty
I have ask the workers if they like working in such dirty environment
They do not care.
Wouldn’t you want to be proud of your working store…it is a grocery store after all.”
“I frequently shop Aldi as they are close to where I reside. I never really had an issue as the store employees are typically very pleasant and helpful. One manager whom goes by the name T is ALWAYS VERY helpful and will stop what he’s doing to assist. August 27th 2025 I was in the store in a VERY LONG line and asked the cashier who goes by J if he can get another cashier to assist, he was VERY RUDE stating no and we will close in 10 minutes. He then began talking about the situation with a customer. I requested a manager and he stated, I AM the manager! T explained J was from another store. I told T his rudeness and lack of customer service was UNACCEPTABLE and if he’s gonna be permanent at this Grand Prairie TX store I will not be shopping here. T the manager stated that he was just there filling in. T is ALWAYS VERY PROFESSIONAL. This J guy needs to be coached in customer service”
“Moldy bread continuously at their Deerfield Beach store on W. HILLSBORO.
2 weeks in a row...The Sour Dough one week, the Broach seeded buns the next!
Somehow I can't upload the pics of the moldy bread!¡ Not surprised!¡”
“Aldi location in Chicago IL, 1440 N Kostner is clean quiet place to shop. Honestly I loved how they had express lanes where you can check yourself out. Just recently I went back to this location and they were gone. The line was literally all the way back to the milk section. The lanes were put back up . The fact it’s 2 workers there with 5 lanes is crazy. It’s over work loaded big time. More workers are needed in all of them. They have to work double and extra hard. Self checkouts are needed back”
“One star is because I am giving reviews for Aldi and do not want to trash the one that is perfect! I went to the Aldi in Lewisville, TX yesterday 8/27/25. it is located on 1518 Main Street, Lewisville, Tx. I do not often go to Lewisville but decided to go while I was close by. I did not buy that much because at the front door where I expected to see an electric cart, there was only a wheel chair that I had to push. That limited what I could purchase because walking very much is very difficult. As I passed an isle, I saw a gentleman putting up wine and he had an Aldi patch. By this time, I had gotten a cart. I said to him and while I was concerned, I was not rude. I said it would have been a good idea to put these carts where the handicapped can see them when they enter the store. I had no idea where they were. I had finally asked the clerk after I was about leave my cart as I could no long walk comfortably. She said, "they must be in use." Then she walked over and said there they are. There were two and were not plugged in but thankfully one worked, it was the first one I chose. But back to my conversation with Jay who I found out later was a MGR. He did not appear to have very good people skills because he was very defensive. I say that because I told him I did finally find those carts but neither were plugged in. He responded, "they do not need to be charged everyday." A qualified store manager or employee should be open to assisting customers or at least answer in a kind manner. Another issue I had that day was to show the clerk that I had a return. Her reply was, I cannot give you a return/credit with out the item. I said, I would never carry rotten meat in to a store nor should any customer do it. I did say, I have a picture of it. She said, I still cannot do it. I said if you see the picture you will know why it is a problem. Still she refused. I then asked her to plz call a Mgr. About that time a gentlemen walked out and he patiently listened, looked at the photo and said I cannot give you a cash refund but a store credit. I said fine. I appreciated he did look at the picture. I will have to come back and post the pics that I have for them to see. For your information, it was a deli sliced turkey, obviously packed by a human with Aldi but in addition to 3 slices of turkey, some one made a sandwich and partially wrapped it with paper towel. Incidently, I reported that day to Corporate when this happened but never heard anything, I believe they acknowledged my email but crickets after then. I would have expected some sort of an alert. This made me question the company by no response. However, I am still an Aldi customer and will continue to be; I would like to give a shout out to my local Aldi in Carrollton, very close to my zip code. I have been going there since they opened several years ago. I have always enjoyed going there! Everytime everyone could not have been nicer! I did return a jar of mayo there that was not going to be eaten. They cheerfully, refunded my purchase with a smile. I even said to them, since your labels are totally different, I wish you would offer a taste test. They replied, no need, anything you are not pleased with, we refund no questions asked. They did not require a receipt either. This location is on Old Denton, Carrollton, TX. I will just stay in my zip code.”
“This is unfortunate because I love aldi. At my ft pierce stores there’s never any food left in the evening. I work in the am by the time I get off aldi shelf’s are wiped clean. I mean completely out of all meats by 4 pm. This has been 4 days after work I went only Italian sausage. I’m not sure why they won’t order at least enough food for an entire day seems kinda crazy to turn away all these evening shoppers due to lack of food. At this point I guess I’ll just have to find somewhere else to shop since I’m only waisting time by even stopping there after 4pm. Wish this could get fixed but until then I guess I’ll shop elsewhere. I should’ve taken photos of how empty the store was youd think there going out of business. There were over a dozen people here just as confused as me as to why there would be no food. We were told by the associates that there’s food in the am and we needed to shop early. I Went to the other aldi by i95 and Home Depot. This Aldi was worst. I didn’t think they could have less food there but to my surprise they had NOTHING in any cooler fresh or frozen. I guess I’m just not used to the grocery store running out of everything everyday.”
“I placed my order through door dash but ALDI is responsible for giving the BOGO’s! Where are my free extra dozen eggs and my free bacon? I want a reimbursement or my items filled correctly!! ALDI is responsible for my missing items!
Melissa Richards. Very disappointed in ALDI’s customer service, especially with Bunny! She doesn’t care about customers at all!!!”
“Customer service is the worst at Yorkville NY store. Corporate does not care how badly customers are treated and the employees know it so they feel empowered to give bad customer service. Long lines,poor service are not worth saving a buck!”
“I hate aldi they too both my Winn Dixie near me away. Their food is never consistent one product one day next time not stocking forever! Bring back our Winn Dixie’s in 32225”
“I bought one the Mama Cozzis' 16' Take & Bake Supreme pizzas. I felt that there was to much cheese on it to eat and I unfortunately had to throw it out because it.”
