ALDI USA Reviews

Name: ALDI USA
Rating: 2.31

2.3 Rating 256 Reviews

25 %

of reviewers recommend ALDI USA

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2.3

Based on 256 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone

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Riyah

ALDI USA 5 star review on 18th April 2025

Happy In Paradise With Aldis

ALDI USA 1 star review on 3rd October 2021

J Decker

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very Rude employee with a client .. he is a cashier ... on Saturday 7 in the afternoon. Very disgustin situation, he was very aggressive with the client.”

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Posted 5 months ago

“Rude employee at the cash register.”

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Posted 5 months ago

“Reminds me of dollar tree…I looked around and left!”

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Posted 5 months ago

“Visited the local Aldi three times now and each time looking for a specific item. Bell Peppers, Bananas, and Pizza Dough. They don't stock those items. Should be called Half Ass Store .”

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Posted 5 months ago

“I have created multiple accounts to order groceries and none of the accounts are working. I am so frustrated I don't even care to order anything now. It keeps giving me errors and I made two accounts under two different emails, and the same thing keeps happing. Blahh over it.”

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Posted 6 months ago

“me and my wife have used aldi curbside pick up 20 or 30 times and every.. single.. time.. they cancelled our order and got nasty with us when we questioned why. they have been so rude every single time for no reason at all and cancelled our pick up every single time. we tried to order the pick up order at multiple locations in our area and have been met by the same result. they are always way understaffed and the staff is over worked and it causes them to all be very rude and hateful at every locatiom we visited. we have tried to get ahold of corporate to complain and have found no way to contact anyone either. the entire thing is insane. the lines in the store are always crazy too due to lack of staff. their prices are low because they underpay their staff and keep their stores understaffed. its a sweatshop atmosphere with little in the way of proper service. everyone we know who tried to use their curbside pickup had their orders cancelled as well. i do not recommend their services or stores. it has been nothing but issues. when they cancel your order it takes days to get your refund. it has held us up from getting groceries for us and our kids on numerous occasions. and as i said on top of it we were polite in asking why this happened and were met with rudeness and were told to order our food somewhere else. i couldnt believe it. they even got nasty with my teenage daughter when she went to pick up our order. they got nasty with a teenage child. this is aldis”

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Posted 6 months ago

“I had a very unpleasant experience at the Aldi in Silver Spring, MD 20904 because of the cashier named John. He had no patience with customers and made me feel rushed and uncomfortable while checking out. Customer service is extremely important, and unfortunately his attitude was very poor. If someone does not enjoy working with people, they should not be in a cashier position. A job dealing with customers requires patience, kindness, and professionalism, and that was completely missing during my visit.”

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Posted 6 months ago

“Every time you go to all these the radar product or they change it to another product and raise the price. Just like ground up chicken was Purdue, and now it is Tyson's and raise a 30 cents sorry I'm all done shopping at Aldi”

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Posted 6 months ago

“You need a better queuing system for self checkout. Customers are lining up down shopping aisles and other customers can't get through. I got disgusted and left. Your prices are good, but not good enough to endure the unpleasantness of a poorly organized store.”

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Posted 6 months ago

“Cashier trowing groceries with bad actitud,like them hate the services”

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Posted 6 months ago

“After 2 tries came to conclusio its a sh.. hole.1 step above a convenience store.Save a Lot has them beat on their worst day.All food i looked at is gmo,meat comes from somewhere else no butcher,produce is green not ripe or ready to eat.Just sad they close a winn dixie and open a store 1/4 the size offer off brand poisionous food and expect people to be happy.A true dump at best.Good job Aldi you suck.”

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Posted 7 months ago

“Four times now, I waited 20 minutes plus. One in particular was your software was having problems. So I waited 20 min. The app kept saying "5 minutes ". So. I went inside. Only to find out they never got our order. So now I look like a fool. What irked me is the app said otherwise. The pick up curb side program is in need of a serious revamp. Another time, they totally forgot all the frozen goods. 35 dollars worth. Of course there is no real way to get a hold of somebody. I suggest folks don't use Aldi for curbside pickup. While I'm writing, I should mention that the cashiers are very rude. Especially if your confused about the check out process.”

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Posted 7 months ago

“Very few products here . We stopped going here . You should too .they needs to close .in Colorado alidi nice lots of products ?”

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Posted 7 months ago

“Received the sale ad on Wednesday noticed they had prime rib and fillet on sale went to the store 15 minutes prior to opening waited in line in the rain. First one in the store went to the meat counter. Nothing no products the girl that was stuck in the shelves said nothing came in Other people behind me start questioning also why would they publish a sale when they do not have the product people behind me were very upset kept asking the sales clerk where the product is. She started to get very upset and said if anybody asks her one more time she’s leaving All these has gone downhill. I will not shop there anymore. Their prices have gone up, plus the harassment that you have to take is not worth it. Keep your sales and keep your store. I will never shop there again.”

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Posted 7 months ago

“There was a green stinkbug in the baby spinach. It was still alive and moving.”

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Posted 7 months ago

“Please do not go to Aldis for their $40 Thanksgiving special. They were out of turkeys, green beans, Hawaiian sweet rolls, poultry seasoning and pie shells. All of these were listed for the special. The store charged us $36 anyway and didn't offer to switch out the turkey for a ham or other items. Now, you tell me why we had to pay $36 without even a meat for our meal? This store was located at 2440 W Illinois, Dallas, Texas 75233”

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Posted 8 months ago

“I always visit the Aldi's store at 905 Meacham Rd. Elk Grove Village, IL and have never had a bad experience until today (11/25/25 @ 5:15 pm) I was in self check out and this extremely rude White male named Timothy continued to rudely interrupt me as I was ringing up my purchases. He never once said excuse me or pardon me.. He has no customer service skills or manners what so ever. He accused me of not ringing up my ham and it was clearly rung up. The way he charged over at me looking through my bags and purchases as if he was unstable or off his meds. He never even apologized. I continued to pay for my purchases but once outside I thought about it and kindly went back in the store as requested a refund. A manager came out by the name of Estanfany and kindly gave me a refund. Timothy needs a course on professionalism, courtesy and how to provide exceptional service. I will no longer shop at Aldi's in Elk Grove. Thank you”

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Posted 8 months ago

“The Aldi store in atascocita has some of the worst employees I have ever seen at a store not to discount the begger that lays out at the front doors everyday begging for money the other day he was laying laying right there at the sidewalk with his little can shaking it and then commented about me being a trump donor and not donating to him it was just disgusting I refuse to go there the girl runs around the store hollering you got 10 minutes to shop 10 minutes to still be closing and then I get to the checkout and there's 20 people in line and no checker the checkers in the back putting groceries up so come on man what gives your prices are not that great where I have to go back and put up with the abuse I can go to Kroger or H-E-B get better customer service and better prices so thanks but no thanks your store really sucks”

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Posted 8 months ago

“SR 44 in 32168, had cash went threw cash checkout, a senior woman 5:50 pm 11/23/25, took my food an didn't set it in the basket I had 10 packs of hotdogs she grabbed 3 at a time threw them into the basket like she was angry tearing open 3 packages, I gave her cash looked at my groceries scattered in the basket, I said mam can I replace these you threw everything so hard it ripped open a couple packages, she said its not my fault, Im trying to hurry. She turned an ignored me an started to ring up the next customer so I grabbed my stuff an walked off, she didn't offer a receipt, I think I walked off without my change, I figure no receipt given keeps her identity hidden so I dont have a name. I felt like a Dog how this lady just throws my food like its discarded trash in the basket, thats no way to treat paying customers. Hope she treats other customers better. People standing in line were shocked an confused to. Not good, Do better.”

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Posted 8 months ago

“Every single time I have gone here I'm paying less and less because I'm not buying as much because I'm not coming as often and they're only a few items now that absolutely have to have here because your service sucks your products are smaller everything is more expensive I'm waiting in the line today and it's nice new cashier cause people from the back of the line to be serviced in a fresh line while we've been waiting in her line and I had to wait another 10 minutes for her to f****** finish. I am so over y'all. I used to brag about y'all not anymore. And your produce sucks no no”

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Posted 8 months ago

ALDI USA is rated 2.3 based on 256 reviews