ALDI USA Reviews

Name: ALDI USA
Rating: 2.28

2.3 Rating 263 Reviews

25 %

of reviewers recommend ALDI USA

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2.3

Based on 263 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone

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Riyah

ALDI USA 5 star review on 18th April 2025

Happy In Paradise With Aldis

ALDI USA 1 star review on 3rd October 2021

J Decker

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This place is ran by people who don't want to be there, let alone hear legitimate complaints or concerns about their food being mildew or inedible due to food sitting past expiration dates. I was asked recently if I was recording in their store after bringing them a couple of packages of strawberries filled with mildew. I told them no & they wanted to look at my phone I told them no way. Then they said I would have to leave and not come back. I said fine & walked across the street to the state police & spoke to a trooper & asked him to look at my phone & verify there was no recordings what so ever. This was the manager of the store who never smiles and comes off as totally unprofessional and not very cordial but angry.”

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Posted 6 months ago

“But expensive ribeye two steak package very disappointing was only able to eat about 25% of it has the rest of it was not edible. This cut looks like it was one you would get off a truck in a parking lot. 75% fat chewing it forever to get something out of it. Terrible do not buy. The picture I tried to upload would not allow of all the pieces of fat that I chewed.”

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Posted 6 months ago

“Sorry this not about food items. This review is concerning the hiring process. However i have done 3 different interviews at 3 different stores, and have not got picked for neither. At this point im feeling as if im being profiled. At this is at all locations in Phenix city, Al and Columbus,Ga. I mean is it a sercret COLT or something. I know 4 others ppl that feel the same way profiled. And all those stores only have 1 black person working at each of them. Something is not adding up.”

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Posted 7 months ago

“For the first time my husband and I bought our groceries in one of our location. The next for breakfast I made a fresh fruits salad, all of the fruits were horrible I had to throw them away they weren't tasty and sweet. Going forward we'll stick with what we know. Aldi is a waste of money and time..”

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Posted 7 months ago

“Aldi on Pontiac Ave, Cranston. On Jan 3, 2026, I was shopping and could not reach an item on the top shelf of the cheeses. I could not see the feta cheese items in the box way above my head, so I pulled the box down. Several of the soft wrapped cheeses fell on my head. However, there was a heavy plastic feta box that hit my head, opened up on my coat, clothes, and new leather boots - the feta cheese juice ruined my things. I complained to the general manager at the Aldi on Pontiac Avenue, Cranston, Rhode Island. He told me it has happened before with other customers and he has complained to upper management; however, no one above him would make a change so that cheese with juice would not fall on the Aldi customers. I find this appalling, and in addition to this complaint, I will make online complaints for this store location. In addition, when this happened unexpectedly to me, I was dressed to go out and had to go home and change and launder my clothes. I ended up being late to my engagement, which made me mad. I also had to go and buy leather cleaner as my boots smelled like feta cheese. And I took my coat to the cleaners. I expect compensation for this from ALDI. And the next time I am in the store, if I see items on the upper shelf that cannot be seen because the are in boxes, I will complain again. This is inexcusable! You have had multiple complaints!!!!”

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Posted 7 months ago

“The produce is sometimes rotted and just plain past it's prime.”

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Posted 7 months ago

“Very Rude employee with a client .. he is a cashier ... on Saturday 7 in the afternoon. Very disgustin situation, he was very aggressive with the client.”

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Posted 7 months ago

“Rude employee at the cash register.”

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Posted 7 months ago

“Reminds me of dollar tree…I looked around and left!”

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Posted 7 months ago

“Visited the local Aldi three times now and each time looking for a specific item. Bell Peppers, Bananas, and Pizza Dough. They don't stock those items. Should be called Half Ass Store .”

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Posted 7 months ago

“I have created multiple accounts to order groceries and none of the accounts are working. I am so frustrated I don't even care to order anything now. It keeps giving me errors and I made two accounts under two different emails, and the same thing keeps happing. Blahh over it.”

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Posted 7 months ago

“me and my wife have used aldi curbside pick up 20 or 30 times and every.. single.. time.. they cancelled our order and got nasty with us when we questioned why. they have been so rude every single time for no reason at all and cancelled our pick up every single time. we tried to order the pick up order at multiple locations in our area and have been met by the same result. they are always way understaffed and the staff is over worked and it causes them to all be very rude and hateful at every locatiom we visited. we have tried to get ahold of corporate to complain and have found no way to contact anyone either. the entire thing is insane. the lines in the store are always crazy too due to lack of staff. their prices are low because they underpay their staff and keep their stores understaffed. its a sweatshop atmosphere with little in the way of proper service. everyone we know who tried to use their curbside pickup had their orders cancelled as well. i do not recommend their services or stores. it has been nothing but issues. when they cancel your order it takes days to get your refund. it has held us up from getting groceries for us and our kids on numerous occasions. and as i said on top of it we were polite in asking why this happened and were met with rudeness and were told to order our food somewhere else. i couldnt believe it. they even got nasty with my teenage daughter when she went to pick up our order. they got nasty with a teenage child. this is aldis”

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Posted 7 months ago

“I had a very unpleasant experience at the Aldi in Silver Spring, MD 20904 because of the cashier named John. He had no patience with customers and made me feel rushed and uncomfortable while checking out. Customer service is extremely important, and unfortunately his attitude was very poor. If someone does not enjoy working with people, they should not be in a cashier position. A job dealing with customers requires patience, kindness, and professionalism, and that was completely missing during my visit.”

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Posted 7 months ago

“Every time you go to all these the radar product or they change it to another product and raise the price. Just like ground up chicken was Purdue, and now it is Tyson's and raise a 30 cents sorry I'm all done shopping at Aldi”

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Posted 8 months ago

“You need a better queuing system for self checkout. Customers are lining up down shopping aisles and other customers can't get through. I got disgusted and left. Your prices are good, but not good enough to endure the unpleasantness of a poorly organized store.”

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Posted 8 months ago

“Cashier trowing groceries with bad actitud,like them hate the services”

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Posted 8 months ago

“After 2 tries came to conclusio its a sh.. hole.1 step above a convenience store.Save a Lot has them beat on their worst day.All food i looked at is gmo,meat comes from somewhere else no butcher,produce is green not ripe or ready to eat.Just sad they close a winn dixie and open a store 1/4 the size offer off brand poisionous food and expect people to be happy.A true dump at best.Good job Aldi you suck.”

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Posted 8 months ago

“Four times now, I waited 20 minutes plus. One in particular was your software was having problems. So I waited 20 min. The app kept saying "5 minutes ". So. I went inside. Only to find out they never got our order. So now I look like a fool. What irked me is the app said otherwise. The pick up curb side program is in need of a serious revamp. Another time, they totally forgot all the frozen goods. 35 dollars worth. Of course there is no real way to get a hold of somebody. I suggest folks don't use Aldi for curbside pickup. While I'm writing, I should mention that the cashiers are very rude. Especially if your confused about the check out process.”

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Posted 8 months ago

“Very few products here . We stopped going here . You should too .they needs to close .in Colorado alidi nice lots of products ?”

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Posted 9 months ago

“Received the sale ad on Wednesday noticed they had prime rib and fillet on sale went to the store 15 minutes prior to opening waited in line in the rain. First one in the store went to the meat counter. Nothing no products the girl that was stuck in the shelves said nothing came in Other people behind me start questioning also why would they publish a sale when they do not have the product people behind me were very upset kept asking the sales clerk where the product is. She started to get very upset and said if anybody asks her one more time she’s leaving All these has gone downhill. I will not shop there anymore. Their prices have gone up, plus the harassment that you have to take is not worth it. Keep your sales and keep your store. I will never shop there again.”

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Posted 9 months ago

ALDI USA is rated 2.3 based on 263 reviews