Big Green Egg - Alfresco Concepts ltd Reviews

Name: Big Green Egg - Alfresco Concepts ltd
Rating: 4.44

4.4 Rating 43 Reviews

86 %

of reviewers recommend Big Green Egg - Alfresco Concepts ltd

4.4

Based on 43 reviews


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Big Green Egg - Alfresco Concepts ltd 5 star review on 27th April 2022

Chris

Big Green Egg - Alfresco Concepts ltd 5 star review on 29th March 2017

Reinhard Eschbach

Big Green Egg - Alfresco Concepts ltd 5 star review on 7th February 2017

Stephen Butler

Big Green Egg - Alfresco Concepts ltd 4 star review on 7th February 2017

Aadil Qureshi

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Outstanding quality, amazing results every time. Totally the best outdoor cooking experience.”

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Posted 7 years ago

“Very prompt service . Ordered from the online shop arrived in good time .”

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Posted 7 years ago

“Excellent piece of kit! Surprising how easily the temperature can be controlled to give first class results. Have grilled, roasted, smoked, all with great success. Using it even in winter. Would highly recommend.”

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Posted 7 years ago

“I love my BGE, Best BBQ in the world, best charcoal in the world, cooked for 15 hours on one load, no problem. Delivery is always super fast and on time and customer service is always friendly and excellent. I also like the amount of advice a recipes on the website which is always great for trying new things on the ever versatile BGE. No complaints only recommendations. Cheers.”

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Posted 7 years ago

“I bought an egg after much deliberation last year. It is my first barbecue. I could not be happier with my purchase. I have cooked fast and slow, meat, fish, vegetables, through the summer and the winter, and yet I feel like I am only beginning to explore its possibilities. Five star is an understatement. And thanks to the UK distributors who do a terrific job.”

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Posted 7 years ago

“Super product, super charcoal, super service”

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Posted 7 years ago

“Great purchase and service. Quick delivery. 10/10”

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Posted 7 years ago

“We bought the Large Big Green Egg as a joint Xmas present. We were given a free Kelly Bronze turkey with the purchase. Our first attempt with the BGE was to cook the turkey on Xmas day. I watched some videos on how to operate the BGE prior to use. My first impression was the build quality is really good. It arrived on the day it should and the driver even put the pallet straight into the garage for us. Lighting the egg is not comparable to a normal BBQ. It works every time with just two small lighters and nothing else. Getting the temperature you require and keeping it once you put you food in is taking some practice, but it's just a case of opening and closing the top and bottom vents to get the temperature you require. This is not a BBQ, it's an outdoor oven and we treat it as such. So far we have cooked, turkey, joint of pork, smoked pork vindaloo, roast chicken and a rib of beef. I would happily recommend this product for its quality, ease of use and the ability to reuse the coals not quite burned from last time.”

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Posted 7 years ago

“I bought the large size mainly to use as a nice hot bread oven - I did not want a traditional fixed wood fired oven as i could not move it around . I love the egg - lights easily , bakes great bread with the convection attachment in - so far have used it every week ( and it's winter ) not done much else yet - except I did smoke a whole chicken which was fabulous For bread it seems to need about 45 mins to get everything seriously hot - I struggle to bake more than 1 large loaf ( 1.5 kg boule ) or two normal size tins at a time and after about 4 loads one load of charcoal struggles to keep the heat at the very temperatures ( i.e. it's down to the temperature of a hot domestic oven ) so half think the XL may have been better”

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Posted 7 years ago

“Great products backed up by good service and communication”

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Posted 7 years ago

“Very helpful in advising me on my order and organising the delivery to suit me”

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Posted 7 years ago

“On removing the weather cover from my big green egg last weekend, I managed to dislodge the snuffer which fell off and smashed. I ordered a replacement and it was delivered very quickly. However, I thought the delivery charge of £10.00 on a £25.00 item was a little excessive.”

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Posted 7 years ago

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Posted 7 years ago

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Posted 7 years ago

“Great product, easy to order but very disappointed with the delivery. It was left on my front doorstep (not a safe porch as delivery driver noted) for all to see. Anyone could have taken the item and everyone knew that my house was unoccupied because of the parcel left in view!”

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Posted 7 years ago

“I purchased the egg mates for my husband for Christmas. Delivery was very quick, but the fitting instructions were missing in the box. I didn't find out until a few weeks later when he opened the present. Fortunately there are plenty of youtube manuals online and the mechanism wasn't very complicated so he could mount them without any issues. My husband loves the new additions to his egg. They are super useful, but the composite looks a bit cheap I think. In my opinion, wood would be better but they only do the big tables in wood. Since we have a cover it would be protected from the rain anyways. Husband is happy, that´s all that matters!”

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Posted 7 years ago

“Great unit. The large size is perfect for my needs. I am now using the egg almost 3 times a week, even in the UK weather... it really is an outdoor oven more than it is a barbecue. I'd encourage everyone to do a LOT of research online before getting down first few cooks - you can learn a lot from the egghead forums etc. and save yourself a lot of hassle. All delivered as expected and received very promptly with accessories etc. The only negative points; - My unit came with some silicon sealant around the lower air vent. I guess this is a good idea as it stops air escaping (or coming in) when the vent is fully closed, but the sealant was applied really messily. It was kind of smeared on the sides of the ceramic and I had to remove it during installation. - The large nest seems to be SUPER SUPER tight on the large egg. Had to fully loosen all bolts in order to get the egg to slide all the way to the base. When tightening it felt very very snug... no way it could move now.”

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Posted 7 years ago

“The promised email to indicate when the delivery was due didn't materialise, but a call to Alfresco resolved the matter happily. Not a reflection on Alfresco, but I feel the guide on how to use the BBQ Guru could be made a lot clearer for the uninitiated.”

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Posted 7 years ago

Hi Charles Thank you for your review. I hope you're getting on well with your Digi Q BBQ Guru now. If you're finding it tricky, why not check out our Applewood Hot Smoked Salmon recipe? https://www.biggreenegg.co.uk/blog/recipes/egg-mode/apple-hot-smoked-salmon We wrote this one specifically with the Digi Q in mind, so it takes you through the set-up and has a few hints and tips too! Thanks The Big Green Egg Team

Posted 7 years ago

“Ok so my XL egg was delivered some 6 weeks ago and the Mahogany table that I bought with it was damaged on the top. The white glove delivery people sent images to the office and it was quickly decided that a replacement top should be sent. I was told to continue using the egg in the damaged table top which I did. The product itself is excellent and the food we have cooked on it is outstanding so no complaints about the egg itself. My only gripe is with the customer service of this company. A full month passed without mention of my replacement table top. Indeed it was me who had to chase this and I didn't even get an apology for any delay, just told that they would call the delivery people to get them to arrange the replacement delivery which eventually came a further week later. Now I spent £2250 on this egg and table and most companies in the current climate would fall over themselves to make sure they keep customers happy. I'm disappointed with the experience if i were honest and have not even been offered a bag of charcoal for all the inconvenience or even a follow up call to make sure I was happy with the replacement. Shame!”

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Posted 7 years ago

“The green egg was a Xmas gift so not had a lot of use due to weather. My big disappointment is the significant lack of instruction and cooking ideas for something that my kids shelled out over £1200 for. I have figured it out by you tube tuition videos and other sites for recipes. It makes you feel like once you have the egg you don't want or need ongoing customer interaction. My ongoing relationship for recipes and accessories is now with other suppliers as a result.”

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Posted 7 years ago

Big Green Egg - Alfresco Concepts ltd is rated 4.4 based on 43 reviews