Big Green Egg - Alfresco Concepts ltd Reviews

4.4 Rating 43 Reviews
86 %
of reviewers recommend Big Green Egg - Alfresco Concepts ltd
4.4
Based on 43 reviews
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Big Green Egg - Alfresco Concepts ltd  5 star review on 27th April 2022
Chris
Big Green Egg - Alfresco Concepts ltd  5 star review on 29th March 2017
Reinhard Eschbach
Big Green Egg - Alfresco Concepts ltd  5 star review on 29th March 2017
Reinhard Eschbach
Big Green Egg - Alfresco Concepts ltd  5 star review on 29th March 2017
Reinhard Eschbach
Big Green Egg - Alfresco Concepts ltd  5 star review on 29th March 2017
Reinhard Eschbach
Big Green Egg - Alfresco Concepts ltd  5 star review on 7th February 2017
Stephen Butler
Big Green Egg - Alfresco Concepts ltd  4 star review on 7th February 2017
Aadil Qureshi
Anonymous
Anonymous  // 01/01/2019
'Customer Service' is pretty much non-existent. Defensive and unable or don't want to offer any real solutions. Pity as the Egg is a great, if expensive, product.
Helpful Report
Posted 6 years ago
Purchased two bags of Premium 100% Natural Lump Charcoal. Disappointed to find several large rocks and lots of fines and small pieces of charcoal. I have only been using BGE lump charcoal on my egg and until now very satisfied with the quality. I hope this is a one off otherwise will look elsewhere.
Helpful Report
Posted 7 years ago
My consignment arrived late, despite booking a specific delivery date, The very expensive egg table had minor damage caused by poor packaging, and the Egg BBQ itself was scratched. I contacted Alfresco to let them know about the issues, and they eventually offered me a partial refund to be paid in 3-4 days. However, it is now 3 weeks later, and despite chasing, I still do not have the refund. A reasonable product with overly strong marketing, let down by poor packaging, poor service and late delivery. I can't recommend.
Helpful Report
Posted 5 years ago
Big Green Egg - Alfresco Concepts ltd is rated 4.4 based on 43 reviews