“So this company has a website claiming to have hard to find (nos) auto parts. After looking up the domain owner and host it appears as sham. So what follows is what happened to me..
Only a 1 because they dont have negative numbers. Ripped me off. Took my money, kept asking me for payments via email. Should have known something wrong when they change bank accounts in the middle of a transaction
The communications i received appeared automated requesting bank transfer verifications which i sent them according to their instructions, pdf attachments etc..
So i am out some $200. U.S. and no parts.”
“Shocking company. AVOID AVOID AVOID.
I purchased an item through alibaba. It should have taken around 1 month to arrive. 2.5 months later and I still have not recieved it. No problem these things happen. I stared a dispute with alibaba and they have been horrendous. They go against their own terms and conditions. They won’t refund you. Instead take days to reply to you. And then tell you to wait a few days. Contact them again and they take a few more days. To tell you to wait again. This process never ends. And they won’t refund you for missing items dispute what their terms and conditions state. Trade assurance is pointless as they don’t honour it. Avoid this shambolic company and go with a different one.”
“This is fraudulent sellers supporting platform. I ordered 75 height foldable dinning table of solid wood and rock (2mm) coated, but I got plastic (laminated) wood with plastic foil coated (poor connected) instead. only 72 cm height, squeaking table. Non usable in our standards.
Alibaba has “mediation agent” Lena, something the most dishonest as can be. She offered $500 of full paid $770, after I declined it Lena concluded simply “0 refund,”she noted that I have not requested return. notwithstanding I clearly requested I want to remove from our house and return this squeaking fake product to the seller.
Lena ignored my trade insurance which granted to me a full refund in such a scam (fraud) and right to return the goods.
I believe both (Lena and fraudulent supplier) will be prosecuted and Alibaba will pay a damage for such a degrading and dishonest dealing with .
Alibaba is platform to avoid in any case!”
“Alibaba is a fraud company. I purchased an item worth CAD 200,000 from Henan Luxury Integrated House Co Ltd. They don't have enough capacity to do the engineering and production. I filed the refund application, but Alibaba 100% biased the case and support to the seller. I check the review about Alibaba customer care and found that they always favor to seller and close the case without review your evidence. They have the same person to review the case and make a false statement about the buyer. Then the same person handles the case and even escalates the case to the same person who deals with the higher team. They only change the name of the Alibaba representative. You never get a fair decision from Alibaba. It is a giant fraud.
DO NOT DEAL WITH ALIBABA and Henan Luxury Integrated House Co Ltd. Or Canglong Group”
“I’ve purchased a bike from Vtuvia ebike. 64 days ago I repeatedly asked for a tracking number I was given different excuses because the bike never arrived I complained and got some of my money back £27 less what I paid from alibaba.com they used my money for 64 days as a cash cow and charge me £27 for the privilege disgusting wouldn’t you say. My Order No. 48512158001027406”
“If I could give a zero star I would. Alibaba only sent one item when I ordered two. They would not send me the other item they owed to me and basically said they never make mistakes and I was lying. Beware! I will never use them again.”
