All Pond Solutions Reviews

Name: All Pond Solutions
Rating: 1.61

1.6 Rating 41 Reviews

15 %

of reviewers recommend All Pond Solutions

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Metrics

1.6

Based on 41 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Customer Service
Communication Channels	Email
Queries Resolved In	Over A Week

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All Pond Solutions 1 star review on 12th August 2020

Lynne Nash

All Pond Solutions 1 star review on 3rd July 2020

Madison

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought a filter pump and the clips broke somehow .I went to buy replacement clips but couldn’t because the clips were out of stock and on route from China with an estimated 2 month wait.Customer service’s apologised for the long lead time and credited me the clips which they have posted me as promised.Thanks”

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Posted 10 months ago

“Excellent service, very helpful and polite staff. I had called them today to buy a new filter for my tank that I purchased of them a few years ago that went faulty and they made me aware that it is still in warranty and they are sending me a new filter out for tomorrow. Would highly recommend buying of company. Very easy to deal with and they sell great products.”

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Posted 2 years ago

“SIMPLY THE BEST... at very good prices. I bought the ALL Pond Solutions quad AIR PUMP. I couldn't and still can't believe how quiet it is. It comes with the air piping and air stones. Really powerful yet so quiet as are their external Canister Filters! Over the 50 years of fish keeping this has got to be the quietest and most cost effective. I had a problem with the Air Pump, I contacted All Pond Solutions and they promptly replied the very same day. Charlotte was so understanding and nothing was to much trouble. A service that is lacking in so many companies, and I'm proud to say that they are a British Company. My Air Pump was promptly replaced at no cost to myself and no problems since. I have bought other products from All Pond Solutions and been really satisfied at an unbeatable price. Their external Canister Filters are so quiet, I sit at the side of my tank and can't hear either the Canister Filter or the Air Pump! Give them a try I can promise that you won't be disappointed and find yourself replacing your Pond/Aquarium equipment from ALL POND SOLUTIONS, 5 STAR CUSTOMER CARE... 5 STAR PRODUCTS... 5 STAR SERVICES & 5 STAR PRICES... need I say more!”

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Posted 2 years ago

“Had a small customer service issue which was dealt with promptly and more to my satisfaction than I could have wanted. I have also purchased a plant from APS which is far and away the best specimen of its kind I have ever seen.”

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Posted 5 years ago

“Great items sold and a lot of choice”

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Posted 6 years ago

“Good prices and fast delivery.”

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Posted 6 years ago

All Pond Solutions is rated 1.6 based on 41 reviews