Amara Living Reviews

4.1 Rating 121 Reviews
79 %
of reviewers recommend Amara Living
4.1
Based on 121 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
Greater than 60%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
4.6 out of 5
Read Amara Living Reviews

About Amara Living:

AMARA is a leading International online boutique specializing in luxury gift ideas, beautiful wedding gifts and inspirational interior design ideas for your home goods and belongings.Amara was established in 2006 and has grown as a leading retailer till now. The Amara website was created to bring together some of the industry’s finest brands such as Missoni Home, Ralph Lauren Home and William Yeoward Crystal and many more.

Visit Website

Phone:

0800 587 7645

Email:

customerservices@amara.co.uk

Location:

Amara Living Limited Unit 4, Concord Farm School Road, Rayne Braintree
Essex
CM77 6SP

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I recently bought a Kartell Gnomi Stool - Attila from Amara, which was a present for my sister in Scandinavia. As promised, the gift arrived on time as promised and was then shipped onward to my sister's address. The item arrived in the UK on a Thursday and was with my sister the following Monday, so was amazed how quick the turnaround was. My sister was equally amazed, first and foremost by the careful wrapping and presentation of her gift, including a printed card with her name on that she was really impressed by. :-) There are three things I have taken from the shopping experience with Amara: one is the very superb customer service and follow up emails about where the order is. The second is the attention to detail with the presentation of the gift which impressed my sister and the third is the convenience of being able to ship to another country, which saves me the hassle of having to do it myself. I highly recommend this superb service.
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Posted 2 years ago
Amara products are beautiful. I've placed 2 orders. I didn't pay attention to the size of a gorgeous placemat I purchased, so am returning all 12 of them - they are too small for what I'm seeking. I had website order return issues because I had done my ordering as a "guest" instead of setting up an account, so contacted your customer service through the chat feature. "Jack" quickly solved my issue, sending me a return label via email. While your website functionality could improve, Jack was great and your products are high end and truly lovely.
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Posted 2 years ago
Wonderful customer service by Rachel! She quickly went above and beyond to fix my order.
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Posted 2 years ago
Ordered Orla Kiely duvet cover and pillow cases. Arrived in 4 days the quality is and design is fantastic.
Amara Living 5 star review on 16th July 2021
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Posted 2 years ago
World beating customer services that made it a real pleasure to buy from them, they are friendly courteous very knowledgeable on the products they sell of quality affordable prices, I have had one of the best experiences of all time from these people, I wish all the success in the world they deserve it for delivering such an experience that will make me come back. To all the team at Amara a big THANK YOU stay safe and well and I recommend this company to anybody
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Posted 2 years ago
This my first time And I’m very happy with customer service Good price great delivery time and amazing packaging Although I get wrong item they immediately send me another Couldn’t be more satisfied
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Posted 2 years ago
Fabulous customer service, products and delivery. Our items arrived quickly and were extremely well packaged. Unfortunately however one of the items was damaged upon opening, presumably it had a small fault/crack, and when I contacted Amara Jack was so helpful and he arranged for a replacement to be sent with express delivery. Winton our order we had 6 beautiful champagne flutes too which all arrived in one piece! I cannot fault one thing and will definitely be buying more from Amara . The quality of the items and customer service are outstanding.
Amara Living 5 star review on 7th July 2021
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Posted 2 years ago
I give this company 5 stars. I give them even though the item I ordered was not the correct one. Mistakes happen, the customer service was impeccable from Leah who swiftly dealt with the issue. She sourced why and replaced my product swifty and it was upgraded at no extra charge as original item was out of stock. The communication was great, the collection and redelivery fast. I would 100% recommend this company. Well done on outstanding customer service.
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Posted 2 years ago
Great customer service, thanks Jack! Item replaced with no quibble, just a WhatsApp video away.
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Posted 2 years ago
Amara is my ‘go to’ website for a fabulous selection of home furnishings. Wide choice and, just as important, a varying price range. Rachel dealt with my query regarding a delivery very efficiently and so pleasant on the telephone. The whole experience wants me to shop with Amara time and time again. What’s not to love!
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Posted 2 years ago
Really great customer service. I had an issue with one of the items being slightly damaged and they were so lovely about it - they offered a replacement immediately and sent it next day delivery so I had it in time as it was a gift…
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Posted 2 years ago
I needed to change some info on my order. I was delighted with the prompt and courteous customer care. The orchids are gorgeous.
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Posted 2 years ago
Beautiful products and outstanding customer service. Myles was especially helpful in helping me place my order and ensuring it was delivered in a timely manner. Thank you!
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Posted 2 years ago
The shipping is fast and safe and the customer service is excellent especially Rachel who quickly solved and replaced my item with a factory defect and I received it in express service! Many thanks Rachel :-)
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Posted 2 years ago
Fantastic products, excellent value and great customer service.
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Posted 2 years ago
Bought the most amazing beautiful bedclothes from a designer called Emma J Shipley, and it is wonderful to sleep in. And Amara’s service is A1 ⭐️⭐️⭐️⭐️⭐️ Can absolutely recommend Amara.
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Posted 3 years ago
Jack from Customer Services was amazing. Dealt with my issue straight away and I received my items so quickly! Will definitely continue to buy from Amara.
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Posted 3 years ago
The customer service I received from Jack and Rachel was excellent. The purchase was my first from Amara, and not a large purchase, but from my very first call to customer services, to the resolution of my query, I was treated as a very highly valued customer. I would most definitely buy from Amara again. 10/10!
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Posted 3 years ago
amazing customer service got back to me right away and helped with a gift note unreal will use again!!!
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Posted 3 years ago
I bought a Luke Edward Hall teapot that arrived with a chip in the lid. Janina from Amara CS responded to my email within a day and corrected the problem immediately. The after sales service for this company that deals with luxury goods is impeccable.
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Posted 3 years ago
Amara Living is rated 4.1 based on 121 reviews