Amazon India Reviews

Name: Amazon India
Rating: 3.82

3.8 Rating 1,818 Reviews

73 %

of reviewers recommend Amazon India

Company Reviews

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Metrics

3.8

Based on 1,818 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 35%
Accurate And Undamaged Orders	Greater than 51%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon India 5 star review on 6th August 2025

170

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Their product delivery is too long. I do not know why they have a customer service- it is useless. Lastly when you cancel anything, it takes so long to get the refund and sometimes it never show up on your card.”

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Posted 5 years ago

“I have used Amazon in several countries. For the last two months I have been using Amazon for purchase and delivery in Noida, UP. Positives - (1) I get an email notification of delivery (2) I receive a phone call from the delivery agent (they are not allowed to come to my address and have to deliver at the gate to our sector) (3) no damaged deliveries Negative - **everything is delivered separately**. I get 2 to three SEPARATE deliveries from Amazon in one day. For a world leading logistics company this is absolutely pathetic. In 45C heat I have to trudge to the colony gate 3 times a day to collect my deliveries just because the ““logistics” company does not understand consolidation of delivery.”

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Posted 5 years ago

“Order missing. Took 4 days to get them to refund.”

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Posted 6 years ago

“the packing was over the top ,a .waste of wrapping”

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Posted 7 years ago

“Protectores de muy mala calidad”

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Posted 7 years ago

“I never received my order. Got in contact with them and a few days after I received the item. Second time this has happened! I certainly don't trust the delivery guy that's for sure! Often throws my packages into the porch and runs literally!”

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Posted 7 years ago

“Amazon really needs to knuckle down on sellers that don't sell genuine items. A prestigious company likes it's self really should be cable... I'm guessing they couldn't care less as money is money for them at the end of the day i suppose. However quite annoying when trying to make a purchase to only to find 15 replicas. Decent prices, generally, could be cheaper though considering eBay.”

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Posted 7 years ago

“I bought a Vicks Humidifier from them . After a very short time I required a new washer for same. I have not succeeded in finding spare parts--Help”

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Posted 7 years ago

“Amazon sells nearly everything. It is a very cheap and affordable place to shop. I PUT £100 INTO MY AMAZON ACCOUNT THEN THEY LOCKED IT SO NOW I HAVE LOST MY £100 SO BE AWARE DONT PUT YOUR CARD DETAILS INTO THIS SITE! terrible!”

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Posted 7 years ago

“they never”

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Posted 7 years ago

“Amazon echo is horrible”

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Posted 7 years ago

“This product is described as for thh bike enthusiast and adventurer. barely enough light to see your nose in a tunnel. Not recommended at all”

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Posted 7 years ago

“Just the delivery--it would arrive in Sacramento a few days before they actually delivered it. They always put a very long delivery date on the order.”

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Posted 7 years ago

“The quality not up to standard needed and stated in add.”

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Posted 7 years ago

Amazon India is rated 3.8 based on 1,818 reviews