Amazon India Reviews

Name: Amazon India
Rating: 3.85

3.9 Rating 1,790 Reviews

75 %

of reviewers recommend Amazon India

Company Reviews

Questions

Metrics

3.9

Based on 1,790 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon India 1 star review on 30th April 2025

169

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So reliable - never let you down.”

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Posted 7 years ago

“I'm happy when I find what I want.”

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Posted 7 years ago

“Amazon is a website that has everything you need. If the item is direct from Amazon it arrives in spectacularly rapid time. Just amazing service.”

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Posted 7 years ago

“Amazon prime day discount was a success for me, as I managed to purchase a discounted item I have been meaning to treat myself to for ages. It arrived next day and the item was better than I expected.”

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Posted 7 years ago

“Very good service, before and post buy. The best is the fast in shipping.”

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Posted 7 years ago

“plenty to choose from and prompt delivery”

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Posted 7 years ago

“Always great service prompt and efficient”

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Posted 7 years ago

“Items always in very good condition. Great quality and excellent service delivery”

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Posted 7 years ago

“Amazon have excellent customer service.”

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Posted 7 years ago

“Always got what I need and at really good prices I do all my online shopping on amazon”

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Posted 7 years ago

“Ease of use”

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Posted 7 years ago

“Always have what I am looking for, even what I am not looking for... affordable pricing with excellent delivery time. The number online ordering service I use.”

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Posted 7 years ago

“Always great customer service when had any issue, quick deliver and returns. Overall excellent shopping experience.”

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Posted 7 years ago

“Allways superfast delivery and practicly have allways what your looking for”

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Posted 7 years ago

“Easy user friendly website. Simple to order. Informative and accurate. Delivery confirmation excellent actually inc picture of package in situ which is superb idea.”

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Posted 7 years ago

“Reasonable price and quick delivery”

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Posted 7 years ago

“Muy buena informacion sobre el pedido y el momento en el que llegará, y llegada a tiempo por supuesto.”

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Posted 7 years ago

“Great range of items, fantastic search engines and always competitive prices. Had a great few birthday presents sorted for my eldest and step daughter.”

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Posted 7 years ago

“fast delivery”

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Posted 7 years ago

“Love Amazon great value for money and the movies are amazing.”

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Posted 7 years ago

Amazon India is rated 3.9 based on 1,790 reviews