Amazon Reviews

4.6 Rating 1,431 Reviews

89 %

of reviewers recommend Amazon

Company Reviews

Questions

Metrics

4.6

Based on 1,431 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 70%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

Popular Questions:

Delivery

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Customer Service

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How does Amazon deliver?

Helpful Report

(1 week ago)

Amazon delivers items by Courier, Postal Service and Own Driver.

Helpful Report

(1 week ago)

69.23%

Industry Average

“ Great service. Always get delivery updates ”

- Nicola Allen

“ Use a lot for a variety of products at competitive prices, never disappointed, fantastic customer services and next day delivery. What's not to like. Also use Kindle. ”

- Maurice Whorley

“ Very good service and delivery times. Prices comparable or lower in some cases. ”

- Andy Tomlinson

Amazon Reviews

Delivery - Average