Amazon Reviews

4.7 Rating 1,361 Reviews

93 %

of reviewers recommend Amazon

Company Reviews

Questions

Metrics

4.7

Based on 1,361 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Live Chat, Telephone, Email

Popular Questions:

Delivery

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Customer Service

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How does Amazon deliver?

Helpful Report

(1 month ago)

Amazon delivers items by Postal Service and Own Driver.

Helpful Report

(1 month ago)

50.00%

Industry Average

“ Do NOT Buy Living Plants or Perishable Items From Amazon or Its Sellers Amazon policy is that it is OK for a Seller to lie about the delivery window for a living plant or perishable item. ”

- Anonymous

“ I like ordering from Amazon but your guard has to always be up, causing you to always do your homework on prices, also had cases where products were not as described or pictured. I also have a real problem with delivery: tracking info will state "handed off directly" or "Placed in Secure Location" when actually items were left on porch. the Plus' are you can find deals super easy ordering. ”

- Terry

“ Great. Prime delivery is super fast, they're now doing same day delivery in my area and notifications of how far away the driver is. ”

- Robert

Amazon Reviews

Delivery - Average