American Soda Reviews

Name: American Soda
Rating: 4.07

4.1 Rating 2,151 Reviews

76 %

of reviewers recommend American Soda

4.1

Based on 2,151 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Email

Visit Website

Phone:

0161 359 3655

Email:

ben@americansoda.co.uk

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American Soda 1 star review on 31st May 2025

Mary John

American Soda 5 star review on 22nd March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good products at competitive prices but dreadful customer service. Received email to say that the product I wanted (for a christmas present) was back in stock, so placed order which went through. A few days later received email to say it was no longer in stock and my payment card would be refunded. Too late then to find alternative in time for christmas. This has happened to me twice. When emailing them to ask why this happens, questions were ignored. DONT SAY SOMETHING IS IN STOCK, ALLOW CUSTOMERS TO PLACE ORDER AND AFTER A FEW DAYS SAY ACTUALLY, ITS NOT IN STOCK! Delivery is also painfully slow. Such a shame.”

Helpful Report

Posted 9 years ago

We're very sorry about this, Ben. At extremely busy times our stock management system occasionally can't keep up. That's no excuse and we hate to disappoint. Please accept our sincere apologies.

Posted 9 years ago

“Delivered on time and the food was packaged well! Chocolate Twinkies are a new favourite too!!”

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Posted 9 years ago

“Great service. Prompt postage and good products.”

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Posted 9 years ago

“I love ordering from you but please, more pickles. A great place for treats ????”

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Posted 9 years ago

“I have been buying my cheerios from this site for about a year since they are very cheap. I have never had any problems and I hope they will continue to offer them in the future.”

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Posted 9 years ago

“Everythings Ok, very fast shipping, thank you!”

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Posted 9 years ago

“Fantastic service and products.Placed a last minute order and it arrived in time for Christmas.Many thanks.My son was thrilled to get his cans of Mountain Dew to enjoy with his Christmas dinner. A great company to deal with all year round. Just love American foodcproducts.”

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Posted 9 years ago

“Food and drink out of date. Tried to email the seller a few times but they won't reply. Don't waste your money.”

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Posted 9 years ago

“Very quick...thank you”

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Posted 9 years ago

“Since I could'nt get any eggnog in Germane for a better price, me, my children and our friends werde very happy wen werden received the package.”

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Posted 9 years ago

“Arrived within 2 days of ordering! Very happy :)”

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Posted 9 years ago

“Only ever had one problem when I ordered an item and it was out of stock when due to be delivered. My query was answered straight away and got a refund and an apology. Other than that the website and app are easy to use and amazing. Love them!”

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Posted 9 years ago

“Quick delivery and well packaged.”

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Posted 9 years ago

“up until now everything has been first class and i love ordering from you,but my last order has yet to arrive and i have heard nothing.Not very happy.”

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Posted 9 years ago

“I ordered a few thing & they where good....But I ordered also "Egg Nog" & was very dissapointed.....it tasted like Vanilla Milk, many years ago I tasted "Egg Nog" a few times & I fell in love with it.......but the one I ordered this time (&it was to much to pay for it) it was very very dissapointing of the taste. My apology that Im writing u this, but u asked lol otherwise everything elese I orderes was good”

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Posted 9 years ago

“Brilliant American candy. Lovely Christmas present!”

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Posted 9 years ago

“I`m from Germany, so sorry if something is wrong. Fast delivery, got stuff, all I wanted.”

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Posted 9 years ago

“Ordering was easy and I was kept informed of where the order was from the beginning. Arrived in plenty of time for Christmas and my son was delighted with the product. All in all a great experience.”

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Posted 10 years ago

“The stock has gradually been reducing since I first signed up to this site. A lot of things can no longer be found - just as you get used to them. It is now Snapples and Hansens.”

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Posted 10 years ago

“Fast Shipping and very good Support. Im from Germany and this is my Favorite Store for American Candy and Stuff. Go and get your Sweet you Love!!”

Helpful Report

Posted 10 years ago

American Soda is rated 4.1 based on 2,151 reviews